Web 2.0 et société
Follow
Find
11.8K views | +4 today
Scooped by BeerBergman
onto Web 2.0 et société
Scoop.it!

David Riesman, Sociologist Whose 'Lonely Crowd' Became a Best Seller, Dies at 92 - New York Times

David Riesman, the sociologist whose 1950 scholarly book, ''The Lonely Crowd,'' unexpectedly tapped a deep vein of self-criticism among Americans and became a perennial best seller, contributing
BeerBergman's insight:

Additional article on Professor David Riesman, on the occasion of his death, in 2002. 

***

Professor Riesman urged Americans to find ''the nerve to be oneself when that self is not approved of by the dominant ethic of a society.''

more...
No comment yet.
Web 2.0 et société
La société en mouvement « 2.0 » : quels enjeux, quelles opportunités, quel avenir ?
Curated by BeerBergman
Your new post is loading...
Your new post is loading...
Scooped by BeerBergman
Scoop.it!

Les nouvelles technos ne détruisent pas le cerveau, elles s’y adaptent ! « InternetActu.net

InternetActu.net est un site d'actualité consacré aux enjeux de l'internet, aux usages innovants qu'il permet et aux recherches qui en découlent.
BeerBergman's insight:

Quel bonheur, cet article ! Juste une citation :

 

"Pour Sebastian Dieguez, ce qu’il faut retenir de ces démonstrations, c’est que nous devons laisser la nature nous inspirer. Qu’il faut puiser dans nos compétences cognitives spécifiques et exploiter les failles de notre cerveau. Notre créativité ne repose pas sur le libre arbitre ou l’aléatoire, mais sur les biais, préjugés et habitudes de notre cerveau. Ce sont elles qu’il faut exploiter !

Un discours très relativiste, qui remet en perspective bien des craintes que génèrent les nouvelles technologies et qui permet encore au neuroscientifique de pointer du doigt que la vitesse, l’accélération, l’infobésité dont nous sommes censés être les victimes ne se construisent pas contre nous, mais s’adaptent à nos capacités. “Si quelque chose est trop rapide pour nous, nous ne l’adopterons pas. Nous ne sommes pas submergés, nous savons très bien ignorer ce qui ne nous intéresse pas.”"

more...
Gilles Le Page's curator insight, February 28, 2013 11:25 PM

article à rapprocher du super bouquin "Les Neurones de la lecture" du neuropsychologue Stanislas Dehaene : http://fr.wikipedia.org/wiki/Les_Neurones_de_la_lecture

BeerBergman's comment, May 15, 2013 1:39 AM
Merci Le Page Gilles !
Scooped by BeerBergman
Scoop.it!

La France, en route vers la censure d'Internet | Site mobile Le Point

La France, en route vers la censure d'Internet | Site mobile Le Point | Web 2.0 et société | Scoop.it
Lisez l'article : La France, en route vers la censure d'Internet sur votre mobile.
BeerBergman's insight:

Une loi considérée comme inefficace, inappropriée et qui aura des effets contraires à ce que le législateur souhaite atteindre comme objectif... comme d'habitude, je dirai presque... Extrait de l'article.

***

"Contournable en un clic

Comme c'est le cas dans les pays pratiquant déjà la censure d'Internet, la commission craint un contournement facile du blocage. Et c'est une crainte plus que fondée ! L'utilisation par les internautes de réseaux privés virtuels (VPN), par exemple, leur permet - en quelque sorte - de se connecter de façon chiffrée via le réseau d'un autre pays et donc d'échapper aux blocages décidés par un État ou par un autre. Ces services, qui coûtent quelques euros par mois et rapportent gros à leurs créateurs, sont souvent étrangers, et parfois fournis par des réseaux mafieux. Leur utilisation a explosé en France depuis la mise en place du gendarme du piratage, la Hadopi. 

Les outils destinés aux cyberdissidents, comme l'excellent Tor, permettent aussi d'échapper à la censure, gratuitement et en un clic. L'utilisation de Tor explose dans les grandes démocraties, de plus en plus adeptes de la cybercensure. Résultat : il est encore plus difficile de repérer les activités illégales. Lors d'un précédent projet de censure des sites terroristes en 2013 (celui de Manuel Valls), le juge antiterroriste Marc Trévidic avait expliqué que c'est justement grâce aux imprudences des terroristes sur Internet que la police peut les repérer et les arrêter..."

***

Mais ce contrôle des sites bloqués impliquerait la publication de la liste noire, ou du moins sa circulation dans des cercles qui, s'ils sont restreints, ne resteront pas muets. L'État offrira alors une publicité inespérée aux sites qu'il souhaite bloquer, car à l'ère des WikiLeaks et autres Edward Snowden, la diffusion de la liste ne sera qu'une question de temps. C'est ce qu'on appelle sur Internetl'effet Streisand : quand on veut à tout prix étouffer quelque chose, on finit par le promouvoir. Dans ce cas, l'État aura gentiment constitué les marque-pages du parfait petit terroriste."

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

The other side of the infamous “Auschwitz selfie”

The other side of the infamous “Auschwitz selfie” | Web 2.0 et société | Scoop.it
The funny thing about viral images is how endlessly easy it is to misunderstand them.
BeerBergman's insight:

#selfies may have stories behind them, and knowing contexts is important before judging. Article about the infamous "Auschwitz selfie". Excerpts.

***

"And yet, the funny thing about viral images is how endlessly easy it is to misunderstand them. The selfie is already a politically and socially fraught form of expression, as many sociologists and social media theorists have written before; while self-portraits are understood by many to be little more than a flagrant show of narcissism or a plea for attention, they may mean something different to the taker herself. It’s less a matter of self-glorification than self-documentation — “I was here.” “This is who I was that day.” “This happened.”

***

“Self captured images allow young adults and teens to express their mood states and share important experiences,” the clinical psychologist Andrea Letamendi told Time last September. In other words — to paraphrase Jennifer Outllette, who recently published a book on “the science of self” — selfies aren’t merely a “look-at-me!” attention-grab. They’re an attempt to place oneself in a context, to understand how we fit into a bigger picture."

***

"Maybe it would have been more productive to discuss the fact that many, many people take selfies in self-evidently inappropriate places, and why they do that, and what it means. Maybe it would have been more accurate to point out that this isn’t an isolated incident, but a greater sociological phenomenon — and one that deserves real consideration."

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

Google: Tell Us What to Do With Your Account After You Die

Google: Tell Us What to Do With Your Account After You Die | Web 2.0 et société | Scoop.it
You've written your will. You've talked to your family about end-of-life care. But have you told Google what you want to happen to your Gmail or YouTube accounts?

That's the ...
BeerBergman's insight:

Google, Yahoo, ... who else will help you plan your afterlife in the digital realm?

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

RIP – Funérailles numériques

RIP – Funérailles numériques | Web 2.0 et société | Scoop.it
RIP – Funérailles numériques
BeerBergman's insight:

Le business des funérailles numériques, et de la préparation à la disparition par soi-même... la vie 2.0 mène inexorablement à la morte 2.0 !

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

Amazon lance un service de lecture illimitée sur abonnement | Sophie ESTIENNE | Internet

Amazon lance un service de lecture illimitée sur abonnement | Sophie ESTIENNE | Internet | Web 2.0 et société | Scoop.it
Le modèle de plus en plus populaire de la vidéo ou de la musique en ligne illimitées sur abonnement peut-il s'étendre aux livres électroniques? C'est le pari d'un...
BeerBergman's insight:

Et voilà, la prochaine guerre économique qui se déclare... il est grand temps que  nos politiques et les autres comprennent que l'achat et la possession sont en déclin...

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

Denise Cheng | hiDenise

Denise Cheng | hiDenise | Web 2.0 et société | Scoop.it
MIT THESIS
Reading between the lines: Blueprints for a worker support infrastructure in the emerging peer economy
“Technologies that change society are technologies that change interactions between...
BeerBergman's insight:

Peer economy, sharing economy and the future of work: thesis by Denise Cheng (download). Excerpt.

***

"“The excitement that I have observed around the peer economy—even when it is naïve—is a recognition that now is a chance to do things better.”"

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

Learning in Third Space

A talk at NTNU March 26, 2014
BeerBergman's insight:

Michel Maffesoli écrit, dans les cahiers européens de l'imaginaire, "Ce qui conduit au refus du dualisme cartésien, celui qui sépare la res cogitans et le res extensa. Il n'y a pas de séparation, mais un va et vient. Au dualisme moderne succède le "triadisme" pré et postmoderne" (p. 27). En effet, tout s'accorde pour s'intéresser de très très près à la "hybridisation" et à ses conséquences pour tout ce que l'on fait dans notre société. Extrait.

***

Third space The idea of third space comes from hybridity theory (Homi Bhabha), which refers to to mixture, posits that people draw on multiple resources or funds to make a sense of the world and constitute their identity. Originally hybridity is a cross between two separate cultures: not diversity but hybridity. Cultural hybridity is a in-between place, which brings together contradictory knowledges, practices, and discourses: signs can be appropriated, translated, rehistoricized, and read anew (c.f. remixing culture)
***

Although, for example, the school space is controlled, it is not absolutely dominated. As Ian Buchanan (1993, para. 21) wrote, controlled space is “reactive rather than active. It is subject to appropriation: its disciplined/dominated spaces... can always be made smooth by their occupants by the act of occupancy itself.” This “occupancy” is tactic. De Certeau (1984) spoke about everyday resistance, in which people undermine imposed power relations.! Kupiainen, R. 2013, Media and Digital Literacies in Secondary School, p. 21"



more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

The Future of Work - YouTube

On March 19, 2014, the Open Society Foundations hosted "The End of Jobs as We Know Them? Technology, Society, and the Future of Work." This half-day convenin...
BeerBergman's insight:

Very interesting video on the future of work. "“Hope is not a strategy by itself. Neither is nostalgia.” @saket_soni on future of work at @OpenSociety http://bit.ly/1lVpme2  "

***

I particularly liked the last intervention, about how we talk about work in specific (negative) terms, without thinking in terms of passion, épanouissement, work as in structuring your life, and not only as "money, access to, ...(fill in the blanks)".

***

via @hiDenise

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

Everybody Knows This Isn’t Nowhere: Designing for Non-Places - Blog of FUSE Labs at Microsoft Research

Everybody Knows This Isn’t Nowhere: Designing for Non-Places - Blog of FUSE Labs at Microsoft Research | Web 2.0 et société | Scoop.it
Everybody Knows This Isn't Nowhere: Designing for Non-Places This summer at FUSE, we’ve been thinking about the “non-places” that people spend much of their lives at every day. While this term might...
BeerBergman's insight:

Wow, interesting! A must read. Excerpts.

***

"One concern with non-places and the increasing role they play in our lives, is that they are without character, and promote feelings of detachment. Despite the large number of people constantly passing through non-places, they lack a sense of community. We’re starting to investigate what role social computing systems might play in addressing some of the shortcomings of non-places.

***

This app will help us investigate how to design systems to cultivate communities for non-places. Over the summer we’re looking to explore questions of anonymity, identity, and engagement. How do we design social computing systems that allow people to connect, but are respectful of the delicate social balance of non-places?"

more...
No comment yet.
Rescooped by BeerBergman from actions de concertation citoyenne
Scoop.it!

Les STARS de l’économie collaborative font le buzz: Levée de fonds à l’américaine pour BlaBlaCar (Premium)

Les STARS de l’économie collaborative font le buzz: Levée de fonds à l’américaine pour BlaBlaCar (Premium) | Web 2.0 et société | Scoop.it

L’économie collaborative n’est plus une mode, mais un business de plus en plus ambitieux. A ceux qui en doutaient encore, BlaBlacar le prouve avec une magistrale levée de fonds de 100 millions de dollars (73 millions d’euros), digne d’une pépite de la Silicon Valley. Un montant encore jamais atteint en France par une start-up des cleantech ! Offensive, la jeune pousse compte poursuivre sa stratégie d’expansion tambour battant. N°1 incontestée en Europe, son terrain de jeu est désormais mondial.


Via association concert urbain
more...
association concert urbain's curator insight, July 3, 12:34 AM
via Lombric@paysagiste
Scooped by BeerBergman
Scoop.it!

Source: Facebook Is Building FB@Work | TechCrunch

Source: Facebook Is Building FB@Work | TechCrunch | Web 2.0 et société | Scoop.it
The phrase "Facebook at work" usually suggests people frittering away the day on the social network and not actually doing their jobs. But according to an..
BeerBergman's insight:

Interesting.... FB@work :-)

***

"

Using Facebook for internal communications already exists on a less formal basis.

“Everyone at Facebook uses Facebook for work,” one ex-Facebook employee tells us. “Most of their communication and planning is done though Messages and Groups. It would be a pretty natural thing to try to expose this way of using Facebook to get things done at the office to the rest of the world. It’s a really fast and efficient way to get things done.”

***

Essentially, from what I understand, at Facebook, every team has its own Group, and when they join and leave the company or change roles, they are added or removed from the relevant Groups. They have authentication security built into them and are synchronized with the company’s wider HR database."

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

Dopamine, Twitter, and the bilingual brain - OUPblog

Dopamine, Twitter, and the bilingual brain - OUPblog | Web 2.0 et société | Scoop.it
By Arturo Hernandez Before I wrote my last blog entry, I got a Twitter account to start tracking reactions to that entry. I was surprised to see that people that I had never met favorited my post. Some even retweeted it.
BeerBergman's insight:

"Ellen Bialystok and her colleagues have found that bilinguals tend to be better at switching between tasks and at using inhibition — what researchers call cognitive control. Theoretical work by Stocco, Pratt and colleagues proposes that the use of two languages on a regular basis helps to strengthen the use of brain areas that are highly linked to dopamine. Many of the same frontal areas have been shown to be involved in control in bilinguals."

***

So, is there a link between bilingualism and the use of social media ? Interesting question !

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

How Web archivists and other digital sleuths are unraveling the mystery of MH17

How Web archivists and other digital sleuths are unraveling the mystery of MH17 | Web 2.0 et société | Scoop.it
Web archivists and other digital sleuths are playing a potentially pivotal role in trying to determine what happened to the Malaysia Airline flight downed by a missile over eastern Ukraine.
BeerBergman's insight:

Rewriting history becomes difficult in the era of web archives... An example with the #MH17 crash in the Ukraine / July 2014

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

La culture numérique vaincra-t-elle ?

La culture numérique vaincra-t-elle ? | Web 2.0 et société | Scoop.it
Je suis né au milieu des années 1970, en province, dans un milieu modeste. Sur ce plan, je me reconnais tout à fait dans la description de ma génération telle qu’elle est donnée par Tristan Garcia...
BeerBergman's insight:

Billet de Stéphane Vial sur l'avenir du design et de la culture numérique. Extrait.

***

"En effet, au-delà des facteurs individuels plus personnels, c’est très exactement pour cela que j’ai cru à l’Internet dès que j’y ai touché : parce que j’ai pensé qu’il pouvait nous amener non seulement à « concevoir une autre culture » mais encore à la faire advenir, une culture où les citoyens auraient plus de pouvoir et vivraient autrement le lien social, classiquement saturé de verticalité et de privilèges. Et, d’une certaine manière, en 15 ans, c’est ce qui s’est passé avec l’essor des cultures numériques et la perspective d’une « troisième révolution industrielle » (Jeremy Rifkin) organisée autour d’une « économie de la contribution » (Bernard Stiegler) et s’appuyant sur la « démocratie Internet » (Dominique Cardon) et ses nouvelles « liaisons numériques » (Antonio Casilli)."

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

Digital Death and Afterlife Online Services List | The Digital Beyond

Digital Death and Afterlife Online Services List | The Digital Beyond | Web 2.0 et société | Scoop.it
A list of services designed to help you plan for your digital afterlife or memorialize your loved ones.
BeerBergman's insight:

A list of tools and services to help you manage your funerals - plural, because both 'real life' and digital funerals are counting these days!

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

New ‘Yahoo Ending’ service lets users in Japan prepare for the inevitable

New ‘Yahoo Ending’ service lets users in Japan prepare for the inevitable | Web 2.0 et société | Scoop.it
Search engine offers to dispatch online personas, as well as mortal remains.
BeerBergman's insight:

From the real to the digital and around: how digital funeral services and preparation of a 'real' funeral go hand in hand.

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

#ongepast: twitteraars lezen elkaar de les over wat mag op dag van rouw

#ongepast: twitteraars lezen elkaar de les over wat mag op dag van rouw | Web 2.0 et société | Scoop.it
Een nationale rouwdag is geen traditie in Nederland, zei premier Rutte al. Een rouwetiquette ontbreekt dan ook. Geen wonder dat op sociale media de ...
BeerBergman's insight:

Als sociale media het platform worden van de #fatsoenspolitie of, iets serieuzer uitgedrukt: kennelijk hebben we gedeelde normen en waarden die we ook online gerespecteerd willen zien... 

***

In de nasleep van het ongeluk met de #MH17 in Oost-Oekraïne, waarbij 192 van de 298 slachtoffers de Nederlandse nationaliteit bezaten, werden op de dag van de nationale rouw twitteraars terecht gewezen op hun 'ongepaste' gedrag met de hashtag #ongepast . Interessant fenomeen :-).

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

Sur Instagram, une jeune Norvégienne donne une autre dimension au selfie

Sur Instagram, une jeune Norvégienne donne une autre dimension au selfie | Web 2.0 et société | Scoop.it
Le Monde.fr - 1er site d'information. Les articles du journal et toute l'actualité en continu : International, France, Société, Economie, Culture, Environnement, Blogs ...
BeerBergman's insight:

#selfietime

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

Why the web isn’t as meritocratic as you think

Why the web isn’t as meritocratic as you think | Web 2.0 et société | Scoop.it
Social media may be easy to access, but communicating with people via social media isn’t always as easy as it might seem. Posting content online isn’t the same as getting it in front of them. It may be public, but a lot of effort is still needed to publicize what you post. In theory, social… 
BeerBergman's insight:

And the original article, by danah boyd. Excerpt.

***

"Content that is embarrassing, humiliating or grotesque spreads much more quickly than that which is sincere. Just as fear has always sold newspapers, it also pulls people in online. Content creators have started trying out novel techniques to get people’s attention in this world of overload. “Listicles”, viral videos and memes are all buzzwords referring to types of content that is designed to attract clicks like moths to a fire. This raises serious questions about what responsibility we have when we post content online, especially when we’re both trying to attract attention and be responsible citizens."

***

The question also is, why are we focusing so much on what happens mainstream and very little on the individual experience many users of social platforms have? 

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

To get a fair share, sharing-economy workers must unionize | Al Jazeera America

To get a fair share, sharing-economy workers must unionize | Al Jazeera America | Web 2.0 et société | Scoop.it
Uber’s disruption of taxi industry is welcome but won’t succeed without treating drivers more fairly
BeerBergman's insight:

Excellente analyse des besoins d'un changement disruptive du syndicalisme. Arrivera-t-il via les travailleurs des plateformes de l'économie de partage ? Article à lire.

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

[Talk] Tracing the Constellation of Actors in the Peer Economy - 4/16 @ 12pm - Blog of FUSE Labs at Microsoft Research

[Talk] Tracing the Constellation of Actors in the Peer Economy - 4/16 @ 12pm - Blog of FUSE Labs at Microsoft Research | Web 2.0 et société | Scoop.it
[Talk] Tracing the Constellation of Actors in the Peer Economy - 4/16 @ 12pm Tomorrow (4/16) we’ll have a Denise Cheng from MIT presenting her research on the peer economy. This is what she has to say...
BeerBergman's insight:

More on Peer economy. Excerpt.

***

"

I lay out the expanse of the peer economy and why it is so exciting. The flexibility of working in the peer economy brings in many people who are defined out of the traditional workplace—homecarers, the elderly, the mentally disabled, alongside the underemployed college graduate. Powering this momentum on a macro level are investors, companies, corporations, scholars, policymakers, and more. On the micro-level, however, there are very real risks, and I will detail known problems in the space, including tax remittance, regulatory skirmishes, liability, and operational costs. 
***
Finally, the peer economy’s expanse is also why it is so confusing. Peer economy, sharing economy, collaborative economy, crowdsourcing… liberal use of these terms have led to widespread misunderstandings. I suggest that inaccurate terminology leaves the peer economy vulnerable to criticism and peer economy users in limbo as policy begins to take shape."
more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

RSLN | Le Web, cet espace méritocratique. Vraiment ?

RSLN | Le Web, cet espace méritocratique. Vraiment ? | Web 2.0 et société | Scoop.it
Sur le blog du Forum économique mondial, la chercheuse danah boyd explique pourquoi le web est loin d'être aussi méritocratique que l'on pourrait le penser de prime abord.
BeerBergman's insight:

Rien de neuf, mais toujours un bon rappel. Extrait.

***

"Diverses dynamiques qui poussent danah boyd à conclure :

"Les médias sociaux ont mis en place un nouveau paysage médiatique. Ceux qui peuvent tirer profit de ces outils pour partager de l'information usurpent le traditionnel mode top-down de la diffusion médiatique. Mais réussir à utiliser les médias sociaux de manière pertinente demande une littératie médiatique conséquente. Ce qui nécessite de baigner dans les dynamiques de ces systèmes et de comprendre ses forces et ses limites."

Toute ressemblance avec le système médiatique traditionnel serait-elle fortuite ?"

***

via @Atelier_medias

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

Irish Pub Only Accepts Job Applications Through Snapchat | TechCrunch

Irish Pub Only Accepts Job Applications Through Snapchat | TechCrunch | Web 2.0 et société | Scoop.it
At one pub in Ireland, applying for a staff position is actually a snap. Sober Lane, which is opening a new Dublin location in July, is only accepting..
BeerBergman's insight:

Still living in the era of anonymized CV's ? Here is the future for you :-)

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

Bitcoin: de Napster van de financiële sector » Door: Annemarie van Campen -

Bitcoin: de Napster van de financiële sector » Door: Annemarie van Campen - | Web 2.0 et société | Scoop.it
Bitcoin, Dodgecoin en andere alternatieve digitale valuta zijn afgelopen week legaal geworden in Californië. Waarom is dit een belangrijke ontwikkeling?
BeerBergman's insight:

Goede uitleg in het nederlands van wat Bitcoin nu eigenlijk is. Niet meer te stoppen, dat staat in ieder geval vast :-).

***

"Een van de uitgangspunten van Bitcoin is: je maakt je eigen geld. In principe kan iedereen een computer aanzetten en deze met de juiste software opdracht geven om aan het rekenen te slaan. Wat je computer dan berekent, of eigenlijk controleert, zijn Bitcoin-transacties tussen andere mensen. Je biedt de rekenkracht van jouw computer aan in het netwerk, om bij te dragen aan de controle op alle transacties. Als dank, krijg je Bitcoin. Een combinatie of stukje code met de waarde van een Bitcoin. Dit proces heet ‘mining’, het delven van Bitcoin."

more...
No comment yet.
Scooped by BeerBergman
Scoop.it!

Why Ikea Shutting Down Its Most Popular Fan Site Is a Giant Mistake

Why Ikea Shutting Down Its Most Popular Fan Site Is a Giant Mistake | Web 2.0 et société | Scoop.it
If you're like me, you've spent countless hours surfing IkeaHackers, where Ikea fans send in their mods and hacks. You've also probably spent money at Ikea thanks to the site, which has inspired a DIY fervor among its fans. Which is why Ikea shutting down IkeaHackers this weekend over trademark claims is beyond boneheaded.
BeerBergman's insight:

Just felt like including this post into my scoop.it, since it is a nice exemple of how customers take power and still stay customers... and how incredibly stupid a big mark can react. Now tell IKEA about ereputation... 

more...
No comment yet.