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Tighten Up Your Wireless Network Security

Tighten Up Your Wireless Network Security | VoIP | Scoop.it
Avoid “Configuration Drifts” with These Six Network Security Tips Recently, Sophos conducted a range of experiments on small businesses to assess their wireless network security. The final report, entitled Seven Deadly IT Sins, found that one-third of the investigated businesses were not using acceptable encryption protocols. Similarly, businesses in the...
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Aaron Shames's curator insight, May 12, 2015 10:26 AM

It is extremely important to have the right security in place on your wireless networks.  Great read!

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Polycom VVX Services for Lync

Polycom VVX Services for Lync | VoIP | Scoop.it
Are you trying to figure out how to migrate off of your legacy PBX onto Lync 2013 or Skype for Business?
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Can't wait to give this a try!

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What Is Toll Fraud?

What Is Toll Fraud? | VoIP | Scoop.it
Identifying and Protecting Yourself from Toll Fraud Fraudsters commit toll fraud when they hijack a phone service and place unauthorized long-distance calls. Most often, toll fraud happens discreetly, but the ensuing damage is substantial. Fraudsters can charge thousands of dollars’ worth of toll long-distance calls within a few days. Therefore,...
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Very important article to prevent your business from losing thousands of dollars to VoIP fraud!

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Blacklist Callers with Hosted PBX

Blacklist Callers with Hosted PBX | VoIP | Scoop.it
Learn how to blacklist unwanted calls using the PBXww interface.
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Although registries like the National Do Not Call List (DNCL) can help residents and businesses reduce the amount of unwanted calls they receive, such services do not restrict past-affiliated institutions from making contact.

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The Neuroscience behind Vanity Numbers

The Neuroscience behind Vanity Numbers | VoIP | Scoop.it
Businesses want customers to remember them, but on today’s fiercely...
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Very interesting post written by myself regarding the impact neuroscience has had on vanity telephone numbers.

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Why Small Businesses Need Scalable Communications

Why Small Businesses Need Scalable Communications | VoIP | Scoop.it
Late last year, the Government of Canada released a few...
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Great read about the importance of being able to scale your telecommunications solutions as your business grows.

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New Consumer Report Analyzes SMB VoIP

New Consumer Report Analyzes SMB VoIP | VoIP | Scoop.it
Rising Demands for Scalable, Flexible SMB VoIP Solutions Early last week, Software Advice—a free comparison tool for VoIP solutions—published their annual consumer report, the 2015 Small Business BuyerView. This comprehensive report investigates the presence of VoIP solutions within SMB environments. Culling data from a sample of 200 buyers, it identifies...
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Excellent read, highly recommended

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Tighten Up Your Wireless Network Security

Tighten Up Your Wireless Network Security | VoIP | Scoop.it
Avoid “Configuration Drifts” with These Six Network Security Tips Recently, Sophos conducted a range of experiments on small businesses to assess their wireless network security. The final report, entitled Seven Deadly IT Sins, found that one-third of the investigated businesses were not using acceptable encryption protocols. Similarly, businesses in the...
Aaron Shames's insight:

It is extremely important to have the right security in place on your wireless networks.  Great read!

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Hosted PBX for Hotels, Motels and Inns

Hosted PBX for Hotels, Motels and Inns | VoIP | Scoop.it
Hosted PBX for hotels, motels and inns reduces the staff’s workload and improves the guest's experience.
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The hospitality industry thrives on the idea of accommodation. Over-night facilities depend greatly on their amenities and luxuries, as well as their access to local transportation and tourism services. Over the past decade, the hospitality industry has grown fierce: More and more major chains invade small towns, making it harder for independent B&Bs to survive. Because of this competition, hotels, motels and inns now require an edge. Thankfully, hosted PBX can help facilities in this regard.

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Does Your Business Receive Enough Customer Calls?

Does Your Business Receive Enough Customer Calls? | VoIP | Scoop.it
Compared to other forms of communication, the phone call performs best. Joel Harvey of Conversion Sciences suggests that a phone call adds 500-1000% greater value to a business than any ordinary contact form. But why? It is because companies do not respond to email and fax leads fast enoughCompared to other forms of communication, the phone call performs...
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Compared to other forms of communication, the phone call performs best. Joel Harvey of Conversion Sciences suggests that a phone call adds 500-1000% greater value to a business than any ordinary contact form. But why? It is because companies do not respond to email and fax leads fast enough.

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Business Voicemail Best Practices

Business Voicemail Best Practices | VoIP | Scoop.it
Voicemail etiquette applies not only to your inbox, but to...
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Don't let poor voicemail etiquette send the wrong message. Learn the Do's and Don'ts, read the full post...

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Learn to Recognize and Prevent Vishing

Learn to Recognize and Prevent Vishing | VoIP | Scoop.it
Vishing, otherwise known as VoIP phishing, is a form of...
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Most of us receive spam emails. Most of the time, these messages are noticeably untrustworthy. VoIP phishing, however, is a little less obvious, which is why a lot of people fall for this scam. This article explains this in great detail

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