|Scooped by SS Solutions LLC|
For any type of business it is requisite to deal all data and information handy and easy approachable. Time is the main and vital factor in this competitive business world and no one can afford time so BPO (Business Process Outsourcing ) services have become most dearie term.
Several outsourcing services become easier because of internet and better communication strategies. Few reasons why business are attracted towards outsourcing are low pricing , rapid service and accurate results. BPOs provide many kinds of services in the market these days. In call centers, a particular process task is outsourced. Payroll can be an illustration of outsourced process. BPO services work could be either back office related or front office work. Customer oriented work like marketing, answering calls, technical support etc comes under the category of front office functions of a BPO ,whereas inter work like billing and purchase come in the back office BPO services category.
Because of the intense competition in the market and the huge requirement , call center search for experts to offload fuctions beyond their know-how. However, there now seems to be shift in the services that are outsourced. The outsourcing services are now the areas that require experts. It helps organizations save time, gain value for money as well as helping them scale up by capitalizing on their proficiency
Book keeping, business consultancy, call centers, DTP, data entry, proof reading and editing, typesetting, handwriting services, marketing, medical billing and transcription, web design and development etc are all services that could be put under the BPO services category.
The new global scenario requires that each organization find its own niche field that can add value to the world economy. To generate the maximum profit companies now trying to focus their resources on those areas that give maximum yeild. As a spin off of this trend, service providers who focus on narrow business providers these enterprises need also emerged. Thus since 1995 the term BPO services came in to existence. Growth in the Internet helped the call centers to become highly popular.
To help the global clients SS Solutions LLC provide the various BPO services :
Customer Contact Management
Finance / Accounting Processes
Apart from these, Our human Resources is emerging as another highly useful outsourcing services field, Consulting, Insurance, Documentation, Telecommunications are all sectors that are catching up on the BPO services trend.
SS Solutions LLC Inbound Call center services would include Answering service, Customer Care Service, Order Taking Services and Debt Collections.
Our outbound Call center services would include Center Appointment Setting, Telemarketing, Market Research Services, Voice Broadcasting Service, Virtual Assistance Services and Lead Generation Services.