Expertiential Design
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Expertiential Design
The art of designing engaging and meaningful user experiences for customer development.
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Owning Your Story | UX Magazine

Owning Your Story | UX Magazine | Expertiential Design | Scoop.it

There’s a movement sweeping business, design, and communication right now. But it’s not a new technology, and it has nothing to do with people, patterns, or processes. What it has everything to do with is you and your story.

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Ethnography for user experience | Urban Choreography

Ethnography for user experience | Urban Choreography | Expertiential Design | Scoop.it
Having been blogging about the value and necessity of ethnographic research in urban research practice – here is a set of case studies on practice and methods from putting people first In three essays John Payne, Principal ...
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How Effective are Heuristic Evaluations?: Measuring Usability

How Effective are Heuristic Evaluations?: Measuring Usability | Expertiential Design | Scoop.it

To get an idea about potential false alarms, we see that on average, 34% of problems identified in Heuristic Evaluations aren't found by users in a usability test (ranging from 9% to 46%).

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Content as Conversation | UX Magazine

Content as Conversation | UX Magazine | Expertiential Design | Scoop.it

Site visitors and app users come for the content. Of course, the information architecture (IA) and the site search must make that content easy to find. The design must be attractive and usable. The technology must work.

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10 Secrets Behind a Stunning User Experience via @uxmastery

10 Secrets Behind a Stunning User Experience via @uxmastery | Expertiential Design | Scoop.it
User Experience Design is a specialist field, but it uses techniques and skills that almost any web designer can learn.
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User Experience Euphemisms | 90 Percent of Everything

It's funny that the UX industry preaches plain english and transparency to our clients, yet so much of our documentation is riddled with jargon and euphemisms.

 

(ha!)

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Lean UX: UX responds to change | Opinion | .net magazine

Lean UX: UX responds to change | Opinion | .net magazine | Expertiential Design | Scoop.it
Josh Seiden and Josh Gothelf of product design studio Proof argue we shouldn't pick on the name 'Lean UX' but concentrate on evolving the ideas and methods instead...

Via Georgia Gibbs Design
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UX Ideas in the Cards | UX Magazine

UX Ideas in the Cards | UX Magazine | Expertiential Design | Scoop.it

Why cards? They're more tactile and make it easy to quickly access possible approaches to problem solving. And in most cases cards are portable, which comes in handy when running workshops with clients or peers, as you can always have them with you.

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In UX, there isn’t an everything

In UX, there isn’t an everything | Expertiential Design | Scoop.it

You don’t have to know everything.
You’ll never know everything.
And actually, as far as UX goes, there isn’t, and probably never will be, an everything.

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Putting User Experience First – Why Google is a Marketing Role Model

Putting User Experience First – Why Google is a Marketing Role Model | Expertiential Design | Scoop.it

As boldly stated on their home page, the Google mission is to organize the world’s information and make it universally accessible and useful. As ambitious as that may seem, it often feels like Google is heading in the right direction and is rapidly becoming an integral part of our online existence.

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Mobile and tablet specific guidelines - Design considerations | Foolproof

Mobile and tablet specific guidelines - Design considerations | Foolproof | Expertiential Design | Scoop.it
Part two of this mobile and tablet specific guidelines series looks at the content of these guidelines in more detail.

 

Nice intro-to-mobile primer!

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Beyond Wireframing: The Real-Life UX Design Process | Smashing UX Design

Beyond Wireframing: The Real-Life UX Design Process | Smashing UX Design | Expertiential Design | Scoop.it
There’s a lot of talk about wireframing, but what does our work look like beyond wireframing? Was I the only one with a simplified approach? What can we do to create successful designs? What does the process beyond ”the poster” look like?
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The UX worldview | A Better User Experience

The UX worldview | A Better User Experience | Expertiential Design | Scoop.it
I had been churning over an idea that Ben suggested during last week's podcast. He asked “How do you convince a web designer that a user centered process is best?” It really summed up what he and I have been doing ...
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Scenario Design Unifies The Splinternet Experience | UX Magazine

Scenario Design Unifies The Splinternet Experience | UX Magazine | Expertiential Design | Scoop.it

To master scenario design, firms must continuously answer three fundamental questions: Who are your customers? What are their goals? How can you help them accomplish these goals?

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A Digital Tomorrow on Vimeo | Georgia Gibbs Design /// User ...

A Digital Tomorrow on Vimeo | Georgia Gibbs Design /// User ... | Expertiential Design | Scoop.it
Georgia Gibbs Design /// User Experience Design for TV, Web, and 2nd · Featured Work ... This is a lighthearted look at some of the big issues facing UX designers in this next phase of our digital lives.
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Taking the Mystery out of Hiring User Experience Talent | UX Magazine

Taking the Mystery out of Hiring User Experience Talent | UX Magazine | Expertiential Design | Scoop.it

Hiring user experience (UX) professionals can be a massively time-consuming endeavor that requires navigating a mysterious and hyper-competitive talent market. The standard practices in the UX field are still being established, everything is shrouded by a tangled web of jargon, and there is no shared language. If you have never worked within the UX universe, you’ll need more than just a map.

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The Monty Python guide to user experience design

The Monty Python guide to user experience design | Expertiential Design | Scoop.it
What's the difference between an Information Architect, an Interaction Designer, a Visual Designer and a Usability Engineer?
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Enterprise Search: An Information Architect's Perspective

Peter Morville's talk at SLA 2012 in Chicago.

 

An expanded version of the reknowned Information Archetects' deck on search and user experience. Absolutely essential!

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Place à la pratique, les outils de wireframing HTML – 3/3

Place à la pratique, les outils de wireframing HTML – 3/3 | Expertiential Design | Scoop.it

Another great post for my French speaking friends!

 

Après avoir vu en détails quels étaient les objectifs du wireframing, et ses différentes définitions, voici une sélection d'outils de wireframing HTML à découvrir, et à tester (sans attendre).

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guillaume palayer's comment, September 4, 2012 10:34 AM
Waou, i'm honored :)
Michael Allenberg's comment, September 4, 2012 10:53 AM
Guillaume, I studied French for years! Though I am embarrassed to say I am not fluent by any means... ;)
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User experience trends and the problem with stealing bad ideas #UXTrends

User experience trends and the problem with stealing bad ideas #UXTrends | Expertiential Design | Scoop.it

Startups really aren’t thinking about what the user wants, and how to help them accomplish that goal. Focusing on that is the only thing that will actually make your users happy.

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iPhone Apps Design Mistakes: Over-Blown Visuals | Smashing Mobile

iPhone Apps Design Mistakes: Over-Blown Visuals | Smashing Mobile | Expertiential Design | Scoop.it
The development of iPhone applications has recently become a hot topic in the design community; everybody tries to come up with some creative idea, port it into a stylish iPhone-alike application and sell it to thousands of users through the iPhone...
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The Ten Commandments of a Great Mobile User Experience ...

The Ten Commandments of a Great Mobile User Experience ... | Expertiential Design | Scoop.it

I love correlations between good design and a religious experience!

 

Here are the Ten Commandments of a Great Mobile User Experience. 1. Thou shalt make it useful. The first order of designing for mobile is to be empathetic and understand the challenges and use cases of the people you are designing for.

 

 

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Persuasive Design: Encouraging Your Users To Do What You Want Them...

So you've designed a great product, fixed a stack of usability problems and spent a fortune on marketing. The only problem is, people aren't using it.
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Michael Allenberg's comment, August 31, 2012 8:40 AM
Absolutely BRILLIANT deck!!!
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On Service Design « Kshitiz Anand

On Service Design « Kshitiz Anand | Expertiential Design | Scoop.it
On Service Design. If you ask a lot of people in India on what is one thing that they would really like the companies to offer better, the answer you would get is Service. I have often faced situations that are so bad that often one ...

 

Lest ye forget: Service Design is an INTEGRAL part of designing User Experience!

 

Photocredit: via serve4impact

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Prototype d’un wireframe codé : pléonasme ? – 2/3

Prototype d’un wireframe codé : pléonasme ? – 2/3 | Expertiential Design | Scoop.it
Après avoir vu en détails quels étaient les objectifs du wireframing, place au débat : peut-on dire que les wireframes et les prototypes sont deux étapes distinctes dans le processus d’un projet Web ?

 

An excellent post, albeit in French, suggested by a colleague!

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Magazine du Web Design's comment, September 1, 2012 11:53 AM
"albeit in French" :D. Thank you to share this post.