Expertiential Design
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Expertiential Design
The art of designing engaging and meaningful user experiences for customer development.
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Prototype vs. Sim: Validating Software & UX Design – SxSW 2012 ...

Prototype vs. Sim: Validating Software & UX Design – SxSW 2012 ... | Expertiential Design | Scoop.it
DIY has caused an influx of mass customization and rapid propogation of ideas wants massive customization (3-D printing technologies, open source.

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Bad News For Social Media ROI Skeptics: Study |

Bad News For Social Media ROI Skeptics: Study | | Expertiential Design | Scoop.it

Social Media strategies arean invaluable component of Experience Design!

 

A new study shows that the most social-savvy companies are using social engagement to expand marketshare, generate more sales leads and more efficiently hone their marketing message.

 

The Study - http://bit.ly/H6ndDq [pdf], conducted by Austin-based PulsePoint Group - http://bit.ly/H6nMgt - and The Economist Intelligence Unit, says companies that fully embrace social engagement are seeing “four times greater business impact  -  http://bit.ly/H6nyGk ”; than their less socially engaged peers.

 

How exactly was that measured?

PulsePoint looked at the effect of those companies who actively engage with employees, customers, partners, and other stakeholders “in meaningful conversations – enabled by social technologies – so that both parties benefit.

This mutual exchange of value is not just about products but about useful information that builds commonality of interests and a sense of trust.”

 

Key findings: http://bit.ly/H6nsyo ;

 


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Extending the Experience Beyond the Device | UX Magazine

Extending the Experience Beyond the Device | UX Magazine | Expertiential Design | Scoop.it

Taking a holistic approach can create very powerful experiences, which in turn can build tremendous brand loyalty. Imagine the enjoyment you get when using an application or a website that has a carefully crafted, wonderful experience. Now imagine this experience being recreated by the ACTUAL PRODUCT!

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7 Useful Design Strategies for a Successful Pricing Table - UX Movement

7 Useful Design Strategies for a Successful Pricing Table - UX Movement | Expertiential Design | Scoop.it
One of the most important and difficult pages to design for web applications is the pricing table. When users get to your pricing table, they likely have a basic understanding of your web application and what you offer.
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Give Your Website Soul With Emotionally Intelligent Interactions | Smashing UX Design

Give Your Website Soul With Emotionally Intelligent Interactions | Smashing UX Design | Expertiential Design | Scoop.it
In this article, we’ll look at some of the best examples of these emotionally intelligent interactions and how they infuse personality and soul into the websites and apps where they’re found.
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Get More Tweets: 5 UX Tips for Boosting Your Site's Virality

Get More Tweets: 5 UX Tips for Boosting Your Site's Virality | Expertiential Design | Scoop.it

Ted Talk share quote UX design example Bryan Stevenson. Notice how TED gives you unique content by just repackaging the speaker's words. 

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Information Architecture Heuristics:A Checklist for Critique | | The Understanding GroupThe Understanding Group

Information Architecture Heuristics:A Checklist for Critique | | The Understanding GroupThe Understanding Group | Expertiential Design | Scoop.it

Excellent info graphic poster!!! Buy one (I know I will!)


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Ready or Not, Here Comes HD Web Design | Design Shack

Ready or Not, Here Comes HD Web Design | Design Shack | Expertiential Design | Scoop.it

The "NEW" iPad is only the beginning... Pixel wrangling is about to get a lot more diverse! As Experience Designers, how do we provide consistent experiences, cross-platform with HD as a new major player???

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User Experience and the Design of News at BBC World Service ...

User Experience and the Design of News at BBC World Service ... | Expertiential Design | Scoop.it

User Experience and the Design of News at BBC World Service | Johnny Holland 2012/03/25. User Experience and the Design of News at BBC World Service 

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Driving a Multichannel Experience From a Single Message

E pluribus unum? Better yet, out of one, create many—many channels within a multifaceted but unified experience.


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Finding Empathy Through Generative Research | Johnny Holland

Research is not just about learning about your users: "Finding Empathy Through Generative Research" http://t.co/lOHj2QPC...
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Design for Cross-Channel Experiences

Slides for the IA Summit 2012 workshop, Design for Cross-Channel Experiences, by Peter Morville and Samantha Starmer.

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How 3D wireframes help UX and Agile work better at the Guardian

How 3D wireframes help UX and Agile work better at the Guardian | Expertiential Design | Scoop.it
For almost as long as I've been a user experience practitioner, the issue of how UX deliverables interact with an Agile project has been a vexed one. At the Guardian we've been trying a new technique based on a very old ...
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Card Sorting

Card Sorting | Expertiential Design | Scoop.it
Autoritative overview of Card Sorting: By using Card Sorting, designers may decide which items should be grouped together in user interfaces; how menu contents should be organized and labelled; and perhaps most fundamentally, what words we should...

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10 Useful Usability Findings and Guidelines | Smashing UX Design

10 Useful Usability Findings and Guidelines | Smashing UX Design | Expertiential Design | Scoop.it
Everyone would agree that usability is an important aspect of Web design. Whether you're working on a portfolio website, online store or Web app, making your pages easy and enjoyable for your visitors to use is key.
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Keynote UX - Free stencils to make interactive prototypes and website wireframes in Apple Keynote

Keynote UX - Free stencils to make interactive prototypes and website wireframes in Apple Keynote | Expertiential Design | Scoop.it

Something to add to your toolkit if you are a Mac person (and what designer isn't?)

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The De-Evolution of UX Design | UX Magazine

The De-Evolution of UX Design | UX Magazine | Expertiential Design | Scoop.it

I absolutely loved this article... As deliverables fall out of vogue, are we in danger of compromising our discipline? And our integrity as designers?

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Can User Experience Be Beautiful? An Analysis Of Navigation In ...

Can User Experience Be Beautiful? An Analysis Of Navigation In ... | Expertiential Design | Scoop.it
As they offer an intriguing user interface and interaction, this often borderlines with what is ultimately defined as an enjoyable user experience. Should aesthetics, originality and creativity come at the expense of usability?
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Story-centered design: Hacking your brain to think like a user

Story-centered design: Hacking your brain to think like a user | Expertiential Design | Scoop.it

Story-centered design... A unique and VERY useful approach to designing customer experiences.

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TechCrunch | Klout and PeerIndex Don’t Measure Influence. Brian Solis Explains What They Actually Do

TechCrunch | Klout and PeerIndex Don’t Measure Influence. Brian Solis Explains What They Actually Do | Expertiential Design | Scoop.it

As Experience Designers, should we be basing our process, at least in part, on Social Media Influence scores?? And if so, how does this impact the way our designs reflect current market trends... Read this SlideShare and contemplate this one...

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Haptic feedback steering wheel gives GPS directions, being researched by AT&T and CMU

Haptic feedback steering wheel gives GPS directions, being researched by AT&T and CMU | Expertiential Design | Scoop.it

While car companies and others have pegged voice commands as the answer to multitasking while driving, some research shows that being distracted mentally can be just as dangerous as taking your eyes... A NEW approach to vehicular user experience design!


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The Anatomy of an Experience Map - Adaptive Path

The Anatomy of an Experience Map - Adaptive Path | Expertiential Design | Scoop.it

Experience maps have become more prominent over the past few years, largely because companies are realizing the interconnectedness of the cross-channel experience. It's becoming increasingly useful to gain insight in order to orchestrate service touchpoints over time and space.

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97% of Websites Fail at User Experience, Reports Forrester

97% of Websites Fail at User Experience, Reports Forrester | Expertiential Design | Scoop.it
A review of 1,500 websites for user experience finds that only 3% of sites earned a passing score. The rest had problems ranging from text legibility and use of space to task flow and links to privacy and security policies.
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Minimum Viable Product vs. Minimum Delightful Product | Startup ...

Minimum Viable Product vs. Minimum Delightful Product | Startup ... | Expertiential Design | Scoop.it
Most products achieve delightfulness first and for most through their core “product gestalt” — for lack of a better phrase. (I think Alan Cooper may have coined this in The Inmates are Running the Asylum, but I couldn't find the exact reference.) ...
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