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UX Design
The art of designing engaging and meaningful user experiences for customer development.
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How to keep up to date on UX Design

How to keep up to date on UX Design | UX Design | Scoop.it
Links, blogs, books, podcasts and other useful tools to keep updated about what's happening in the amazing realm of User Experience Design.

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Improving UX with Customer Journey Maps

Improving UX with Customer Journey Maps | UX Design | Scoop.it
An introduction to customer journey maps, a technique from service design that can be applied to UX of websites.

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Terry Patterson's curator insight, June 16, 2013 2:04 PM

I find journey maps a great exercise, especially when the experience is poorly understood at first and user research has been done to understand it. The problem I see with them (from practice) is that while it is easy to illustrate a general user journey, it is difficult to account for every user mental model and contextual behavior; therefore, it is important to understand that journey maps illustrate generalities. In my opinion, complex user journeys better be backed up by good user research. 

Mario K. Sakata's comment, June 26, 2013 8:22 AM
Indeed!
Brad Tollefson's curator insight, July 19, 12:46 PM

Journeys vs Personas?  Journeys....

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UX as Science: Test, Learn, Stay Lean

UX as Science: Test, Learn, Stay Lean | UX Design | Scoop.it
Much more than designers, user experience professionals are well-suited to lead a company's customer development lab.

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Mario K. Sakata's comment, June 26, 2013 8:23 AM
I do think that designers need to be facilitator as well.
OneSpring's comment, June 26, 2013 10:11 AM
At OneSpring, I function as UX thought leader & facilitator/producer on all engagements that I lead. Having a UX designer in place, not only project facilitator but as Client liaison as well, allows for much smoother communication of vision between my team and project stakeholders. It allows us to operate both Lean & Agile in terms of generating necessary stakeholder consensus (eg Critical Mass) for getting our visualization prototypes and translating into requirements for development. Michael Allenberg
Terry Patterson's comment, June 26, 2013 11:57 AM
Michael, sounds like a great balance. You speak about a very close integration of project management and UX strategy. I wish more web PMs aligned their work a bit more with this vision. Do you also practice project management in the sense of SOWs, human resource and risk management aspects? If so, do you mind direct message me with your answer?
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The UX Chakra Model: Finding Balance in Your Latest Digital Project

The UX Chakra Model: Finding Balance in Your Latest Digital Project | UX Design | Scoop.it

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User Stories: a strategic design tool | Johnny Holland

User Stories: a strategic design tool | Johnny Holland | UX Design | Scoop.it

User Experience Strategy becomes an ‘in principle agreement’ on the shape of the project (what), its purpose (why), and provides potential implementation strategies (how). It takes into account all perspectives (e.g business, technical, marketing, brand) but privileges the intended user experience.


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Introducing: User Experience Benchmarks for Tablets and Smartphones

User experience of tablets and smartphones is one of the most important aspects of the overall perceived value of the device.


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Michael Allenberg's insight:

This is a must!

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Priority Matrix: The value of a unique UX - UXPin

Priority Matrix: The value of a unique UX - UXPin | UX Design | Scoop.it
Appfluence's CEO Pablo Diaz-Gutierrez tells the design strory behind the unique UX of Priority Matrix.

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Augmented Reality and a Better User Experience

Augmented Reality and a Better User Experience | UX Design | Scoop.it

To alleviate some of the mystery, below are six key learnings for building AR apps that will help enhance user experience and improve end results.


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Torbjörn Ungvall's curator insight, May 1, 2013 1:21 PM

I like this: Challenge Users Mentally, not Physically...

Ky Stevens's curator insight, May 4, 2013 8:56 PM
AR apps and Iron Man. Cool!
NickGardiner's curator insight, March 26, 9:25 PM

An interesting article that addresses augmented reality apps and how their implementation in the future will greatly benefit users. The article also specifies a structure that AR app builders should use as a guide for the development of successful AR apps.

 

Augmented Reality apps are at the forefront of what HCI is aiming to achieve.

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Mobile innovation: Where we're going next | Smartphones Unlocked

Mobile innovation: Where we're going next | Smartphones Unlocked | UX Design | Scoop.it

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Michael Allenberg's insight:

Get ready for a very interesting future!

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Hannes's curator insight, April 25, 2013 11:54 AM

A smartphone today is so much more than just "smart phone", it's a mobile accesspoint to our digital presence where we can communicate cross media, discover new knowledge about interesting subjects, get support for hard decisions, seek guidance when we are lost and find entertainment when we are bored. Our phones are like transformers, they look like something we used to have for making simple voice based calls, but when you touch the screen it turns out to be fully packed with advanced technology. And it's not over, soon sensors will be stabilized, mobile experiences will be more context aware and customized to the environment, gestures and speech will become natural ways to interact and all our devices will be interconnected in Internet of things.

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How To Design For A Cross-Cultural User Experience (part 1/2) - The Usabilla Blog

How To Design For A Cross-Cultural User Experience (part 1/2) - The Usabilla Blog | UX Design | Scoop.it
Our culture defines our values and our behaviour - not only in our everyday lives, but also on the Web. What catches our attention, what makes us trust a w

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Mario K. Sakata's curator insight, April 17, 2013 6:05 PM

Taking a look at Hofstede's cultural dimensions theory.

Terry Patterson's comment, April 21, 2013 4:07 PM
This is fascinating, isn't it? Any designer responsible for a product aimed for global consumption should be well aware of this research. I am interested in the development of these theories when it comes to development ages now that our youngsters are growing up in a more connected "globalized" digital information age.
Mario K. Sakata's comment, April 21, 2013 6:12 PM
True, there should be a breaking point when it comes to nurturing the customers.
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Designing For The Multifaceted User

Designing For The Multifaceted User | UX Design | Scoop.it
A very simple way to enable us to think about the ranges of user behaviors and motivations — while keeping their contexts in mind.

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Evaluating the Usability of Web Photos | UX Magazine

Evaluating the Usability of Web Photos | UX Magazine | UX Design | Scoop.it

Via Hannes
Michael Allenberg's insight:

Great insight and take it fro me... I spent a adecade as a professional photographer!

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Hannes's curator insight, April 3, 2013 9:19 AM

Photos are among the first things people pay attention to while browsing the Internet. They influence the first impression, and consequently might have a crucial impact on whether users want to continue exploring content or not. We can find photos everywhere in web design, and by representing the real world they complement information, explain concepts and augment atmospheres that we can relate to emotionally. But it's challenging to manage content in the currently growing multi screen landscape since the original purpose is easily lost in translation from one device to another. So I think it's a good idea to have a usability perspective on photos and maintain a consistency through every channel.

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Strategic User Experience (ConfabUK 2013)

If you get a seat at the strategy table, bring a prototype

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Mario K. Sakata's comment, April 6, 2013 12:10 AM
I agree with Terry, bringing in prototype may bring some misleading thoughts when too early. Depends what you call as Prototype. In my case, I rather bring storyboards to have shared understanding of user's context of use.
Michael Allenberg's comment, April 7, 2013 7:05 AM
Kazumichi, an interactive prototype can take many forms! We practice turning storyboards into click-through prototypes, when applicable, to provide the client a more contextual experience!
Michael Allenberg's comment, April 7, 2013 7:08 AM
And by this, I mean actually making the storyboards themselves digital and stitching them together with appropriate interactive components, contextual to each frame. This is a unique way to stell the story BEFORE beginning the UI prototype!
Rescooped by Michael Allenberg from UXploration
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Improving UX with Customer Journey Maps

Improving UX with Customer Journey Maps | UX Design | Scoop.it
An introduction to customer journey maps, a technique from service design that can be applied to UX of websites.

Via Mario K. Sakata
more...
Terry Patterson's curator insight, June 16, 2013 2:04 PM

I find journey maps a great exercise, especially when the experience is poorly understood at first and user research has been done to understand it. The problem I see with them (from practice) is that while it is easy to illustrate a general user journey, it is difficult to account for every user mental model and contextual behavior; therefore, it is important to understand that journey maps illustrate generalities. In my opinion, complex user journeys better be backed up by good user research. 

Mario K. Sakata's comment, June 26, 2013 8:22 AM
Indeed!
Brad Tollefson's curator insight, July 19, 12:46 PM

Journeys vs Personas?  Journeys....

Rescooped by Michael Allenberg from UXploration
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Improving UX with Customer Journey Maps

Improving UX with Customer Journey Maps | UX Design | Scoop.it
An introduction to customer journey maps, a technique from service design that can be applied to UX of websites.

Via Mario K. Sakata
more...
Terry Patterson's curator insight, June 16, 2013 2:04 PM

I find journey maps a great exercise, especially when the experience is poorly understood at first and user research has been done to understand it. The problem I see with them (from practice) is that while it is easy to illustrate a general user journey, it is difficult to account for every user mental model and contextual behavior; therefore, it is important to understand that journey maps illustrate generalities. In my opinion, complex user journeys better be backed up by good user research. 

Mario K. Sakata's comment, June 26, 2013 8:22 AM
Indeed!
Brad Tollefson's curator insight, July 19, 12:46 PM

Journeys vs Personas?  Journeys....

Rescooped by Michael Allenberg from UXploration
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UX as Science: Test, Learn, Stay Lean

UX as Science: Test, Learn, Stay Lean | UX Design | Scoop.it
Much more than designers, user experience professionals are well-suited to lead a company's customer development lab.

Via Mario K. Sakata
more...
Mario K. Sakata's comment, June 26, 2013 8:23 AM
I do think that designers need to be facilitator as well.
OneSpring's comment, June 26, 2013 10:11 AM
At OneSpring, I function as UX thought leader & facilitator/producer on all engagements that I lead. Having a UX designer in place, not only project facilitator but as Client liaison as well, allows for much smoother communication of vision between my team and project stakeholders. It allows us to operate both Lean & Agile in terms of generating necessary stakeholder consensus (eg Critical Mass) for getting our visualization prototypes and translating into requirements for development. Michael Allenberg
Terry Patterson's comment, June 26, 2013 11:57 AM
Michael, sounds like a great balance. You speak about a very close integration of project management and UX strategy. I wish more web PMs aligned their work a bit more with this vision. Do you also practice project management in the sense of SOWs, human resource and risk management aspects? If so, do you mind direct message me with your answer?
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Expanded user journey maps: combining several UX deliverables into one useful document

Expanded user journey maps: combining several UX deliverables into one useful document | UX Design | Scoop.it
UX deliverables have taken a few knocks so far this year, but here's one proposal for a deliverable that can really help us design better products.

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Mario K. Sakata's curator insight, May 21, 2013 4:30 PM

UX Strategy document.

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The Greatest Secrets of UX Revealed!

The Greatest Secrets of UX Revealed! | UX Design | Scoop.it

User Experience Designers Don’t Design User Experiences


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The Expanding Role of User Experience Design

The Expanding Role of User Experience Design | UX Design | Scoop.it

UX designers need to have a broad understanding of the industry and deep knowledge of design.


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The Value of Shared Language in Successful Facilitation and Critique

The Value of Shared Language in Successful Facilitation and Critique | UX Design | Scoop.it

“Don’t let arguments that spring from a lack of shared language drag your team down.”


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Building a Better User Experience by Designing in the Browser

Building a Better User Experience by Designing in the Browser | UX Design | Scoop.it

Comps are part of an old design process, so stop catering to your client with inauthentic, hypothetical experiences. Present your work in the browser to give everyone the real experience.


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Anatomy of Intuition :: UXmatters

Anatomy of Intuition :: UXmatters | UX Design | Scoop.it

People’s skills and experience shape the possibilities they can realize in an object. Functions that are unavailable to novices may be readily available to experts.


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UX Strategy ; Management Perspective

An overview on how to implement user experience strategy within a framework of project management

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Making an Impact: UX Team of One

Making an Impact: UX Team of One!

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Mario K. Sakata's curator insight, April 13, 2013 5:07 PM

What are your frustrations?

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Strategic User Experience (ConfabUK 2013)

If you get a seat at the strategy table, bring a prototype

Via Mario K. Sakata
more...
Mario K. Sakata's comment, April 6, 2013 12:10 AM
I agree with Terry, bringing in prototype may bring some misleading thoughts when too early. Depends what you call as Prototype. In my case, I rather bring storyboards to have shared understanding of user's context of use.
Michael Allenberg's comment, April 7, 2013 7:05 AM
Kazumichi, an interactive prototype can take many forms! We practice turning storyboards into click-through prototypes, when applicable, to provide the client a more contextual experience!
Michael Allenberg's comment, April 7, 2013 7:08 AM
And by this, I mean actually making the storyboards themselves digital and stitching them together with appropriate interactive components, contextual to each frame. This is a unique way to stell the story BEFORE beginning the UI prototype!