Expertiential Design
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Expertiential Design
The art of designing engaging and meaningful user experiences for customer development.
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Let’s talk about Product Management

Let's talk about Product Management - Greylock Perspectives - Medium
I spent over a decade as a product manager at a number of different companies. One thing I realized was how little we ta…
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Performance is User Experience

Performance is User Experience | Expertiential Design | Scoop.it
Page load time and how fast your site feels is a large part of the user experience and should be weighed equally with the aesthetics of your site.
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The next design trend is one that eliminates all choices

The next design trend is one that eliminates all choices | Expertiential Design | Scoop.it
Freedom from the hundreds of "micro decisions" that clog our brains.
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Roberto Nocera's curator insight, June 29, 2015 6:23 AM

Do you agree?

Romain MAZUIR's curator insight, July 6, 2015 3:55 PM

The next design trend is one that eliminates all choices #H2MWP

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UX Designers, Why are we Wasting Time?

UX Designers, Why are we Wasting Time? - ThoughtWorks | Featured Insights - Medium
Here are 10 signs that indicate you’re not as effective, efficient or collaborative as you need to be…
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The hardest thing in UX design…

The hardest thing in UX design... - Designing Atlassian - Medium
I spoke this week at a General Assembly Q&A session with 25 freshly minted graduates from their UX course. Many of the q…
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Why UX Designers Need to Think like Architects

Why UX Designers Need to Think like Architects | Expertiential Design | Scoop.it

A look at the parallels between architects and user experience designers, and how the latter group can benefit from the work of the former.

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Romain MAZUIR's curator insight, May 11, 2015 5:12 PM

Why UX Designers Need to Think like Architects #H2MWP

Romain MAZUIR's curator insight, June 1, 2015 3:20 PM

Why #UX Designers Need to Think like Architects #H2MWP

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User experience design is not what you think

User experience design is not what you think | Expertiential Design | Scoop.it

Great user experiences happen beyond the screen and in the gaps. Gaps between channels, devices and business silos.

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Tom Van Looy's curator insight, April 3, 2015 3:32 AM

UX lies between the gaps

Derek Hoiem's curator insight, April 9, 2015 3:50 PM

we must think beyond just a product but how it ties into life.

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Experience design: An in-depth guide to what this mix of branding, UX, service design and more really means

Experience design: An in-depth guide to what this mix of branding, UX, service design and more really means | Expertiential Design | Scoop.it
Leading experience design studios and designers discuss what it is and how it can let you provide more for your clients.
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Enterprise UX essentials - the virtues and perils of simplicity

Enterprise UX essentials - the virtues and perils of simplicity | Expertiential Design | Scoop.it
My feature on Enterprise UX instructor Everett McKay, gets into the pursuit of design simplicity, the personas debate, and software's hostile personality.
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Romain MAZUIR's curator insight, March 24, 2015 6:29 PM

The virtues and perils of simplicity #H2MWP

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About UX product managers

About UX product managers | Expertiential Design | Scoop.it
Why product managers are still valuable and what UX designers would have to learn to replace them.
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Think Human Centricity

Think Human Centricity | Expertiential Design | Scoop.it
The art and science of Human-Centered Design
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Romain MAZUIR's curator insight, February 9, 2015 3:32 PM

Think Human Centricity #H2MWP

Judith Jassogne's curator insight, February 10, 2015 2:54 AM

Human centricity !!

Tom Van Looy's curator insight, February 13, 2015 8:53 AM

Great and crisp article Mario ! Thanks for sharing !

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Presumptive Design: Design Research Through the Looking Glass

Presumptive Design: Design Research Through the Looking Glass | Expertiential Design | Scoop.it
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Suzi Shapiro's curator insight, September 7, 2015 10:10 AM

An alternative process to convince designers that they may have it wrong.

You do have to test things at some point, and early is best.

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A Beginner’s Guide to Understanding UX Design

A Beginner’s Guide to Understanding UX Design | Expertiential Design | Scoop.it
Thinking of working on your conversion optimization and landing page optimization? understanding UX design is essential for conversion optimization.
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4 Invisible User Experiences you never knew about

4 Invisible User Experiences you - Hackerpreneur magazine - Medium
Never Knew About
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Are You Ready to Give Your Customers an Omni-Channel Experience?

Are You Ready to Give Your Customers an Omni-Channel Experience? | Expertiential Design | Scoop.it

Five questions to answer when building your omni-channel customer experience.

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Romain MAZUIR's curator insight, July 6, 2015 4:41 PM

Are You Ready to Give Your Customers an Omni-Channel Experience? #H2MWP

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6 Tips for Designing Happiness

6 Tips for Designing Happiness | Expertiential Design | Scoop.it
The secret to consumer loyalty? It's less about the moment of interaction and more about what comes before and after, says Lippincott.
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Systematic Design

Systematic Design | Expertiential Design | Scoop.it
I’ve always approached design in a systematic way. Thinking about things in basic pieces that together form other pieces. I remember assembling those plastic
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Romain MAZUIR's curator insight, June 10, 2015 5:25 PM

Approach design in a systematic way #H2MWP

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Fast Path to a Great UX: Increased Exposure Hours

Fast Path to a Great UX: Increased Exposure Hours | Expertiential Design | Scoop.it
As we've been researching what design teams need to do to create great user experiences, we've stumbled across an interesting finding. It's the closest thing we've found to a silver bullet when it comes to reliably improving the designs teams produce. This solution is so simple that we didn't believe it at first. After all, if it was this easy, why isn't everyone already doing it?To make sure, we've spent the last few years working directly with teams, showing them what we found and helping them do it themselves. By golly, it actually worked. We were stunned.The solution? Exposure hours. The
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The digital customer experience – connecting the dots

The digital customer experience – connecting the dots | Expertiential Design | Scoop.it
An in-depth look at the digital customer experience.
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Nina Lappalainen's curator insight, April 20, 2015 1:11 AM
The digital customer experience – connecting the dots
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User Experience Design: Is the best UX, no UX?

User Experience Design: Is the best UX, no UX? | Expertiential Design | Scoop.it
Sometimes the best user experience design is all it takes to disrupt an industry. Can a new UX design be the innovation your brand needs to grow?
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HR is UX

HR is UX | Expertiential Design | Scoop.it

UX and the approach to it can inform our HR and people management practices both in our use of technology and in the wider approach to employees.

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Enterprise UX essentials - the virtues and perils of simplicity

Enterprise UX essentials - the virtues and perils of simplicity | Expertiential Design | Scoop.it
My feature on Enterprise UX instructor Everett McKay, gets into the pursuit of design simplicity, the personas debate, and software's hostile personality.
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Romain MAZUIR's curator insight, March 24, 2015 6:29 PM

The virtues and perils of simplicity #H2MWP

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Introducing the service model canvas - UX for the masses

Introducing the service model canvas - UX for the masses | Expertiential Design | Scoop.it
Find out how to explore, de-construct and document an existing or new service with the service model canvas. A great new service design tool.

Via yannick grenzinger
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