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UX Design
The art of designing engaging and meaningful user experiences for customer development.
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Rescooped by Michael Allenberg from Emotional Design
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Living With Complexity - YouTube

(April 8, 2011) Don Norman speaks about complexity in everyday life and how design helps us understand and cope with complexity. Norman gives many examples o...

Via Alexis Brantes
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Alexis Brantes's curator insight, December 11, 2014 10:49 AM

"Why do we need complexity? Because what we really want is understanding, so, it's about design."

Scooped by Michael Allenberg
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A Collection of Inspiring Sitemaps and User Flow Maps

A Collection of Inspiring Sitemaps and User Flow Maps | UX Design | Scoop.it
All websites should start with a good plan. Focussing on the design process first may be common for smaller sites. For larger sites, when user experience is paramount, creating an initial sitemap or user flow map is an effective way of working out how you want visitors to use and navigate around. UX is key to a successful site. And always remember the 5PS of planning a site – Proper Planning...
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Rescooped by Michael Allenberg from Design-Thinking (Business DNA)
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When Lean StartUp meets design thinking: lessons for social entrepreneurs - Virgin.com

When Lean StartUp meets design thinking: lessons for social entrepreneurs - Virgin.com | UX Design | Scoop.it
In the past decade, there has been a revolution in how we think about bringing new products and services to market.

Via A. Kosuke
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RB's curator insight, January 24, 9:13 PM

Love this article by Ashoka...real insight into meeting customers needs in product design, some great tips.  RB

Mike Donahue's curator insight, January 30, 11:37 AM

The video at the end of article is a conversation with Eric Ries, author of Lean Start Up, Tim Brown, author of Change by Design and head of IDEO, and Jake Knapp from Google Ventures. They discuss how lean and design thinking are reshaping not just the products we create but the businesses that creates them. A ton of thought provoking insights from each.

Rescooped by Michael Allenberg from UXploration
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DIY Experience Map

DIY Experience Map | UX Design | Scoop.it

Experience Maps are a well known and useful UX tool, but the truth is that when it’s time to get one’s hands dirty aren’t easy to solve. The options are too many and the models so varied that making the right decisions can be really complicated, if you aren’t experienced enough in the end the best case scenario will result in an irrelevant Experience Map, and in the worst case with nothing…


Via Mario K. Sakata
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Rescooped by Michael Allenberg from UXploration
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Design the user, not the experience

You want to improve the usability of your website? See how real people use your website for the first time, find out what works, and what needs to be improved.

Via Mario K. Sakata
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Rescooped by Michael Allenberg from UXploration
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Is DevOps Driving the Future of UX Design?

Is DevOps Driving the Future of UX Design? | UX Design | Scoop.it
Alan Cooper, the Father of Visual Basic, had the full attention of the entire class during his “Design Leadership” workshop. In the calm reassuring tone of a wise patriarch he said, “Design is not so much a design issue as a power struggle.” At that moment, everyone began recalling experiences where their design process required…

Via Mario K. Sakata
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Tom Van Looy's curator insight, January 23, 12:57 PM

Yes. But it's definitely design in all it's flavours that should be guiding the outcomes of DevOps and other collaborations.

Rescooped by Michael Allenberg from UXploration
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CX Journey Mapping Toolkit

CX Journey Mapping Toolkit | UX Design | Scoop.it

On this page, you'll find all of the CX Journey Mapping tools, materials, and guides that we're developing -- everything you need to introduce your teams to this powerful approach for customer-centered action and CX innovation.


Via Mario K. Sakata
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Rescooped by Michael Allenberg from UXploration
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How to design for thumbs in the Era of Huge Screens

How to design for thumbs in the Era of Huge Screens | UX Design | Scoop.it

Mobile screen sizes on the whole are becoming more similar, and that’s a good thing. But it also means that we can’t just treat screens in the 5.5” range simply as a scaled-up version of a smaller phone. Grips completely change, and with that, your interface might need to do so, as well.


Via Mario K. Sakata
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Rescooped by Michael Allenberg from UXploration
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A New Perspective on Service Design, Knowledge and... Hair Salons!?

A New Perspective on Service Design, Knowledge and... Hair Salons!? | UX Design | Scoop.it

The SDL-20/20 framework was developed exactly to enable organizations to make sense of those fundamental knowledge flows—to see and effectively act upon them.


Via Mario K. Sakata
Michael Allenberg's insight:

So true!

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Scooped by Michael Allenberg
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4 simple ways to perfect the UX of mobile ecommerce

4 simple ways to perfect the UX of mobile ecommerce | UX Design | Scoop.it
Shopping on a mobile device can be a nightmare. It’s possible however, to create a smooth and delightful shopping experience.

Mobile devices are small and have little screen real estate so it’s important to embrace this limitation instead of fighting it. Oftentimes, apps clutter the small space with as many things as they think a user might need but it’s actually counterproductive. The best...
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Juliana Loh's curator insight, January 5, 4:29 AM

So you  have figured out what you would like to purchase (it took way longer than you thought)... you got the colors right and the sizing and then just as you are ready to purchase, you realize that you've clicked on something that deletes your order instead of purchasing it. Don't you just hate that?  Here are 4 tips that help make your online shopping experience better.

Rescooped by Michael Allenberg from UXploration
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UX, It’s Just Common Sense Right?

UX, It’s Just Common Sense Right? | UX Design | Scoop.it

Yes, much of UX work is “common sense”. That’s because any principle that clearly demonstrates a benefit becomes “common sense” in hindsight. In reality, this is a real field of human endeavour which has only recently been formalized.


Via Mario K. Sakata
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Suman Sridhar's curator insight, January 5, 4:40 PM

Testing Scoop.it

Rescooped by Michael Allenberg from Innovation Strategies
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5 Core Skills of Disruptive, Visual-Thinking Innovators

5 Core Skills of Disruptive, Visual-Thinking Innovators | UX Design | Scoop.it

“Visual thinking is the foundation for being creative and solving some of the most complex problems,” explained author and founder of Innovation Studio Lisa Kay Solomon. 


Via Ken Cooper
Michael Allenberg's insight:
#innovateOrDie
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Rescooped by Michael Allenberg from UXploration
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Understanding Design Strategy: Effective Graphic Design for Clients

Understanding Design Strategy: Effective Graphic Design for Clients | UX Design | Scoop.it
Implementing an effective design strategy for your client can save you time and money, but it can also ensure better end results and a happier client!

Via Mario K. Sakata
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Scooped by Michael Allenberg
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The Death of Web Design

The Death of Web Design | UX Design | Scoop.it
Medium, Shopify, Behance. What do they all have in common? High-quality website templates. No longer does an innovative idea require the web design skills to match; all manner of websites now exist, allowing you to implement that idea without the efforts of an experienced (expensive) web designer. This is perhaps the greatest web design shift of the past 3 years.

By using these templates, we...
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Rescooped by Michael Allenberg from Online Marketing Resources
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How To Drive Revenue with Your Digital Strategy in 2015

How To Drive Revenue with Your Digital Strategy in 2015 | UX Design | Scoop.it

These days everyone knows about digital, regardless of whether they work in the world of marketing. When I first started at Zazzle and people asked me what I did, I’d say: ‘I work in digital marketing’.


Via Pedro Da Silva
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Rescooped by Michael Allenberg from UXploration
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The Future Of Experience Design: The Impact Of Human Centered Design For Consumers & Business - #infographic

The Future Of Experience Design: The Impact Of Human Centered Design For Consumers & Business - #infographic | UX Design | Scoop.it
Experience design might soon become a more important factor in business differentiation and consumer satisfaction than price. This is one of the key insights from the qualitative research Hyper island conducted among 30 industry leaders to explore trends in consumer interaction.

Via Mario K. Sakata
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Rescooped by Michael Allenberg from UXploration
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E-Commerce KPI Study: There's (Finally) a Benchmark for That

E-Commerce KPI Study: There's (Finally) a Benchmark for That | UX Design | Scoop.it
Wolfgang Digital analyzed 30 sites totaling 56 million visits to find out how your standard KPIs (bounce rate, session duration, percent of mobile revenue, and more) correlate to conversions.

Via Mario K. Sakata
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Scooped by Michael Allenberg
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Designing for Dyslexia (Part 2)

Designing for Dyslexia (Part 2) | UX Design | Scoop.it
Swimming pool ladders are physically difficult to use. They require strong arms and steady feet, and as a result, elderly swimmers and children need alternate exits. The design is therefore not universal, or not usable to all. A ramp gradually…
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Rescooped by Michael Allenberg from UXploration
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Cross-Channel Design: A Primer

Cross-Channel Design: A Primer | UX Design | Scoop.it

Cross-Channel is not about technology, or marketing nor is it limited to media-related experiences: it’s a systemic change in the way we experience reality. The more the physical and digital become intertwined, the more designing successful Cross-Channel user experience becomes crucial.


Via Mario K. Sakata
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Rescooped by Michael Allenberg from UXploration
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User Research — The Importance of Hypothesis

User Research — The Importance of Hypothesis | UX Design | Scoop.it

Articulating a hypothesis makes it easy for your team to be sure that you’re testing the right thing.


Via Mario K. Sakata
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Rescooped by Michael Allenberg from UXploration
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Roadmap to Success: CX Opportunities in Big Data

Roadmap to Success: CX Opportunities in Big Data | UX Design | Scoop.it

Regardless of the organization or industry, we encounter similar challenges around grappling with, understanding, and leveraging big data in our efforts to realize exceptional customer experiences.


Via Mario K. Sakata
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Rescooped by Michael Allenberg from MarketingHits
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2015: The Year Of The Mobile Singularity

2015: The Year Of The Mobile Singularity | UX Design | Scoop.it
Many enterprises seem content to toe-dip in the mobile deluge. That's unwise. As Facebook, Uber and a host of mobile-first companies up-end traditional ways of communicating and commuting, companies that don't take a mobile-first position risk becoming the Microsofts of their industries: big and profitable from yesterday's businesses, but struggling for relevance in tomorrow's enterprise.

In 2015 we should expect to see enterprises finally get serious about mobile as they stare obsolescence in the face.

The Mobile Singularity

Given our fixation with our smartphones (the average person looks at her phone over 200 times per day, which will jump to 400-500 times per day when wearables take off), it won't surprise anyone that mobile is big. Exactly how big, however, is almost shocking.

Consider data from Ericsson, which suggests that 90% of the global population over 6 years of age will own a mobile phone by 2020, with 9.5 billion mobile subscriptions by the same year:

Via Brian Yanish - MarketingHits.com
Michael Allenberg's insight:

Definitely food for thought...

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Rescooped by Michael Allenberg from Social Media, SEO, Mobile, Digital Marketing
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Why Personalized Marketing Will Dominate in 2015 [Infographic]

Why Personalized Marketing Will Dominate in 2015 [Infographic] | UX Design | Scoop.it

Marketing Strategy - Check out these five reasons to include personalized marketing in your planning for 2015.


Via Kamal Bennani
Michael Allenberg's insight:

Trends that should affect your holistic design for Customer Experience!

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iWebContact's curator insight, December 22, 2014 12:02 AM

Businesses will need to adapt their digital strategies

Rescooped by Michael Allenberg from UXploration
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Information Architecture for Lean and Agile Projects

Information Architecture for Lean and Agile Projects | UX Design | Scoop.it
Information architecture helps avoid waste and capture maximum value
earlier in the development and test process. Agile and lean teams should
always begin projects with information architecture for any project that
will run eight weeks or longer.

Via Mario K. Sakata
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Rescooped by Michael Allenberg from UXploration
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A New Perspective on Service Design, Knowledge and... Hair Salons!?

A New Perspective on Service Design, Knowledge and... Hair Salons!? | UX Design | Scoop.it

The SDL-20/20 framework was developed exactly to enable organizations to make sense of those fundamental knowledge flows—to see and effectively act upon them.


Via Mario K. Sakata
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Rescooped by Michael Allenberg from UXploration
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What does Lean UX have that I don't?

What does Lean UX have that I don't? | UX Design | Scoop.it
I would like to highlight three key outcomes that applying Lean UX can bring to your agile teams. Let’s start... Read More >>

Via Mario K. Sakata
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