Expertiential Design
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Scaling User Interfaces: An Information-Processing Approach

Scaling User Interfaces: An Information-Processing Approach | Expertiential Design | Scoop.it
Designing for all screen sizes must consider the human–device communication capacity, which depends on users’ memory, device portability, and screen size.

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Expertiential Design
The art of designing engaging and meaningful user experiences for customer development.
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Impact Mapping - How to make an impact with your product

Impact Mapping - How to make an impact with your product | Expertiential Design | Scoop.it
Impact Mapping is a game-changing method that can improve the way many teams build products. This blog post describes the way how to use this technique.

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Why Artificial Intelligence Needs Some Emotional Intelligence

Why Artificial Intelligence Needs Some Emotional Intelligence | Expertiential Design | Scoop.it
One of the theoretical advantages of software, artificial intelligence, algorithms, and robots is that they don’t suffer many human foibles. They don’t get sick or tired. They are polite — or rude — to everyone in equal measure. They follow orders. The reality, of course, is different. Technology is designed by humans in all their…
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Design Sprints Are Snake Oil – Research Things

Design Sprints Are Snake Oil – Research Things | Expertiential Design | Scoop.it
A design sprint is a five-day intensive process intended to solve tough business problems using design approaches. Their creator, Jake Knapp, a designer with Google Ventures, promises fast, tangible…

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About Lean Branding

About Lean Branding | Expertiential Design | Scoop.it
Lean Brand development is optimized for disruptive brand-formation for innovative organizations. It centers around experimentation, iteration, and the elimination of branding waste.

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Usability Matters: #ServiceDesign Heuristics Field Guide (download possible)

Usability Matters: #ServiceDesign Heuristics Field Guide (download possible) | Expertiential Design | Scoop.it
Really excited to introduce a fun, easy to use field guide for analyzing service experiences! This brilliant workbook is packed with exercises that provide structure for anyone who wants to apply design thinking to service experiences. How are are you currently reviewing your services? Do you truly understand the ways in which they are connected?…
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Shape Magazine: How to Use #DesignThinking to Hit Goals

Shape Magazine: How to Use #DesignThinking to Hit Goals | Expertiential Design | Scoop.it
There's something missing from your goal-setting strategy, and it could mean the difference between meeting that goal and falling short. Stanford professor Bernard Roth, Ph.D., created the "design thinking" philosophy, which says you should approach goals in every aspect of your life (health related and otherwise) the same way designers approach real-world design problems. That's…
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UX is too important to be left to UX designers

UX is too important to be left to UX designers | Expertiential Design | Scoop.it
UX only works when everyone in your team is onboard. Here's how to rethink your job description with best practice user experience design in mind.

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Marc Stickdorn’s deck: #ServiceDesign and Startups: This Lean Agile Design Thingything

Marc Stickdorn’s deck: #ServiceDesign and Startups: This Lean Agile Design Thingything | Expertiential Design | Scoop.it
 
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Fast Company: This Is How You’ll Shop In 2020 #retail #customerexperience

Fast Company: This Is How You’ll Shop In 2020 #retail #customerexperience | Expertiential Design | Scoop.it
If you want to be happy, recent research suggests, you should spend your money on experiences, not things. It’s a wise sentiment, with income being a limited resource and all. You work hard for your paycheck. You want to get the most out of it. On the other hand: Shopping is fun! Thanks to the…
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The Human Centered Design Guidebook Every Designer Must Read by Amplero’s Head of UX Design Dave Landis - UX Motel

The Human Centered Design Guidebook Every Designer Must Read by Amplero’s Head of UX Design Dave Landis - UX Motel | Expertiential Design | Scoop.it
With a vast amount of experience under his belt in various subfields of user experience, Dave Landis shares his knowledge about the world of user centered design.

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Gil Press: Top 10 Hot Artificial Intelligence (AI) Technologies

Gil Press: Top 10 Hot Artificial Intelligence (AI) Technologies | Expertiential Design | Scoop.it

The market for artificial intelligence (AI) technologies is flourishing. Beyond the hype and the heightened media attention, the numerous startups and the internet giants racing to acquire them, there is a significant increase in investment and adoption by enterprises. A Narrative Science survey found last year that 38% of enterprises are already using AI, growing…


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User Research is Overrated

User Research is Overrated | Expertiential Design | Scoop.it
Up-front User Research is a form of Product Procrastination. It’s busy-work, it’s a way to avoid making hard decisions. It delays the need to make something tangible. I know I shouldn’t be saying…

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How would you define the role of Design in building a Product? – Product Disrupt Blog

How would you define the role of Design in building a Product? – Product Disrupt Blog | Expertiential Design | Scoop.it
Majority of us now understand the vitality of design in building a digital product and to see it succeed. It’s no longer a secret that the products designed better are now market leaders in their…

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Design principles: Root of the problem

Design principles: Root of the problem | Expertiential Design | Scoop.it
This week we will look at the Root of the Problem or also known as Root Cause. This design principle helps us ask the right questions so we can gain deep understanding of the problem. Humans have the…

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Deloitte University Press Global human capital trends Rewriting the trends for the #digital age #hr #futureofwork

Deloitte University Press Global human capital trends Rewriting the trends for the #digital age #hr #futureofwork | Expertiential Design | Scoop.it
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Six Ways Marketers Are Beating #Disruptions with Technology | Research #Infographics #digital

Six Ways Marketers Are Beating #Disruptions with Technology | Research #Infographics #digital | Expertiential Design | Scoop.it
New research from the ANA reveals how marketers are dealing with industry disruptions using technology. Source: Six Ways Marketers Are Beating Disruptions with Technology | Research Infographics | Research Studies | All MKC Content | ANA
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Shape Magazine: How to Use #DesignThinking to Hit Goals

Shape Magazine: How to Use #DesignThinking to Hit Goals | Expertiential Design | Scoop.it
There's something missing from your goal-setting strategy, and it could mean the difference between meeting that goal and falling short. Stanford professor Bernard Roth, Ph.D., created the "design thinking" philosophy, which says you should approach goals in every aspect of your life (health related and otherwise) the same way designers approach real-world design problems. That's…
Via Fred Zimny
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Sustainable Design | UX Booth

Sustainable Design | UX Booth | Expertiential Design | Scoop.it
The international scientific consensus is that the negative impacts of global warming are being felt now, and forecasts are grim. Only organized global action will stave off the worst. James Christie, a speaker at IA Summit 2017, explains how UX designers can make their own contribution in this fight against climate change.

Via Mario K. Sakata
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How Bristol embraced the IoT and why it's succeeding as a Smart City - IoT Tech Expo

How Bristol embraced the IoT and why it's succeeding as a Smart City - IoT Tech Expo | Expertiential Design | Scoop.it
You may have come across a feature about why Bristol is the best place to live in the UK, but how are they using IoT to help them succeed?

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Dan Roberts's curator insight, March 8, 7:01 AM
Some insights into Bristol's smart city project...
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Shouting To Be Heard!

Shouting To Be Heard! | Expertiential Design | Scoop.it

If we want our ideas to be embraced, we have 2 choices:


Via Eric_Determined / Eric Silverstein
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Eric_Determined / Eric Silverstein's curator insight, March 5, 7:12 PM
Trying to make your brand heard?

2 choices, which one do you think will yield greater results:

1. We can shout to be heard
2. We can listen to understand


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UX Research Cheat Sheet

UX Research Cheat Sheet | Expertiential Design | Scoop.it
User research can be done at any point in the design cycle. This list of methods and activities can help you decide which to use when.

Via Alexis Brantes
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Hacking Product Design

Hacking Product Design | Expertiential Design | Scoop.it
The seasoned PM turned VC, Josh Elman argues that the key question that product people should ask, is “how many people are really using your product?” Elman points out that most of the fluffy numbers…

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The Truth About #CustomerExperience #customerservice

The Truth About #CustomerExperience #customerservice | Expertiential Design | Scoop.it

  Companies have long emphasized touchpoints—the many critical moments when customers interact with the organization and its offerings on their way to purchase and after. But the narrow focus on maximizing satisfaction at those moments can create a distorted picture, suggesting that customers are happier with the company than they actually are. It also diverts…


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This is why user experience is more important than price

This is why user experience is more important than price | Expertiential Design | Scoop.it

When was the last time you went into a store and purchased something? Perhaps you were just running into the store to pick up a quick snack. Chances are that prior to even the simplest of shopping decisions, you consulted the internet. Whether shoppers are looking for information on prices, reviews, quality or the general…


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How Do People Use Virtual Assistants on Their Smartphones?

How Do People Use Virtual Assistants on Their Smartphones? | Expertiential Design | Scoop.it
Usage varies by generation

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