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Mobile UX Design Trends for 2014 to Maximize the User Experience

Mobile UX Design Trends for 2014 to Maximize the User Experience | UX Design | Scoop.it
Learn how you can maximize the user experience using mobile UX design strategies that are trending.

Via Mario K. Sakata
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UX Design
The art of designing engaging and meaningful user experiences for customer development.
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Rescooped by Michael Allenberg from Talking about Customer Experience
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Customer Experience in the Internet of Things

Customer Experience in the Internet of Things | UX Design | Scoop.it

Via Evelyn Weiss
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Olivier Renaudin's curator insight, March 9, 4:44 AM

With every human expected to own some 20 or more connected devices by the year 2020, the Internet of Things (IoT) is a phenomenon brands can’t afford to ignore.

Romain MAZUIR's curator insight, March 9, 4:35 PM

Customer Experience in the Internet of Things #H2MWP

Birgitta Edberg's curator insight, March 29, 3:16 PM

Always easier to understand Customers Experience in infographic.

Rescooped by Michael Allenberg from UXploration
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Thinking Like An App Designer

Thinking Like An App Designer | UX Design | Scoop.it

This is where lean UX10 comes in, a way of working in short quick cycles. The approach entails continual iteration on design and development, keeping one single focus in mind: that nothing is certain until users try it out.


Via Mario K. Sakata
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Rescooped by Michael Allenberg from UXploration
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The Future of UX Research: Uncovering the True Emotions of our Users

The Future of UX Research: Uncovering the True Emotions of our Users | UX Design | Scoop.it
User Experience features significant and unique articles dealing with the broad field of user experience.

Via Mario K. Sakata
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Rescooped by Michael Allenberg from Designing design thinking driven operations
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2015 – A tipping point in service innovation - diginomica

2015 – A tipping point in service innovation - diginomica | UX Design | Scoop.it
2015 will be viewed as a tipping point year for service innovation. This is a culmination of technological trends of the past decade, coming home to roost.

Via Fred Zimny
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Rescooped by Michael Allenberg from UX Design : user experience and design thinking
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10 of the Best UX Infographics - The Usabilla Blog

10 of the Best UX Infographics - The Usabilla Blog | UX Design | Scoop.it
Sometimes, as the old saying goes, pictures really do tell 1000 words. And if that’s the case, what’s better than a picture with 1000 words included on it?

Via yannick grenzinger
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Rescooped by Michael Allenberg from UXploration
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How the Internet of Things Changes Business Models

How the Internet of Things Changes Business Models | UX Design | Scoop.it
Value creation is no longer one-and-done.

Via Mario K. Sakata
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Rescooped by Michael Allenberg from New Customer - Passenger Experience
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Gamification harnesses the power of games to motivate

Gamification harnesses the power of games to motivate | UX Design | Scoop.it
Gamification works because our responses to games are deeply hard-wired into our psychology. Game design techniques can activate our innate desires to recognize patterns, solve puzzles, master challenges, collaborate with others, and be in the drivers’ seat when experiencing the world around us. They can also create a safe space for experimentation and learning

Via Eric_Determined / Eric Silverstein
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Arielle Monnerot-Dumaine's curator insight, April 2, 11:42 AM

Le jour porte conseil met au point de nouveaux jeux pour faciliter l'apprentissage, des jeux exigeants mais bienveillants !

Jean-Marie Grange's curator insight, April 7, 10:43 AM

Gamification works!

Jonathan Wade's curator insight, April 14, 1:32 PM

So, can we use our tendencies and appeal them in order to make ourselves better?  If so, where are the ethical boundaries?

Rescooped by Michael Allenberg from New Customer - Passenger Experience
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Why Simplicity May Be the Secret to #Brand Success

Why Simplicity May Be the Secret to #Brand Success | UX Design | Scoop.it
We live in an era of boundless choices, rapid innovation, and all-important peer recommendations.

Via Eric_Determined / Eric Silverstein
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Eric_Determined / Eric Silverstein's curator insight, March 31, 2:49 AM

As Richard Branson said: "Complexity is your enemy! Any fool can make something complicated. It is hard to make something simple".


As #Mobile becomes the most personal channel for many of your customers, and Margaret highlights the importance of peer recommendations, how are you making it easier for your customers to #engage?

Patrick Findlay's curator insight, March 31, 4:15 AM

Keep it simple, that's the name of the game.

Rescooped by Michael Allenberg from UXploration
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Experience design: An in-depth guide to what this mix of branding, UX, service design and more really means

Experience design: An in-depth guide to what this mix of branding, UX, service design and more really means | UX Design | Scoop.it
Leading experience design studios and designers discuss what it is and how it can let you provide more for your clients.

Via Mario K. Sakata
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Rescooped by Michael Allenberg from UXploration
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4 Reasons Why Your Business Needs UX Research

4 Reasons Why Your Business Needs UX Research | UX Design | Scoop.it
User experience is one of the most popular terms among designers. But do you know why it is important for your business? Read the benefits of UX research.

Via Mario K. Sakata
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Rescooped by Michael Allenberg from Emotional Design
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Goethe on the Psychology of Color and Emotion

Goethe on the Psychology of Color and Emotion | UX Design | Scoop.it
"Colour itself is a degree of darkness."


Color is an essential part of how we experience the world, both biologically and culturally. O

Via Alexis Brantes
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Romain MAZUIR's curator insight, April 3, 12:41 AM

Goethe on the Psychology of Color and Emotion #H2MWP

Rescooped by Michael Allenberg from UXploration
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An Innovative Approach to Customer Experience Design

An Innovative Approach to Customer Experience Design | UX Design | Scoop.it
recognise that the critical success factor in the future will be to put customers first. And to put customer experience delivery front-and-centre within their business. However, to achieve commercially sustainable growth, there’s more to it than just selling a product or service. Here's a fresh, innovative approach to Customer Experience Design.

Via Mario K. Sakata
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CSL's curator insight, April 1, 6:51 PM

Does your company focus on the #CX? See how you can be innovative with your #ServiceDesign.

CIM Academy's curator insight, April 8, 5:46 AM

This article suggests a few helpful tips to help you improve your customer experience.

BD's curator insight, April 9, 4:53 AM

Retail banking would benefit from this approach, if only to explore service design across disciplines. The four elements of a Super-ordinate proposition are:

  1. A valued transactional proposition
  2. Your service design
  3. Your service style
  4. Moments of Truth
Rescooped by Michael Allenberg from UXploration
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5 Common Mistakes to Avoid When Using the Value Proposition Canvas

5 Common Mistakes to Avoid When Using the Value Proposition Canvas | UX Design | Scoop.it
The Value Proposition Canvas helps you design products and services that
customers really want because it gets you to focus on what matters most to
them. You won’t find success with the tool though if you don’t learn how to
use it properly. This post highlights five of the most common and most
critical mistakes we’ve seen people make when using the Value Proposition
Canvas and provides best practices for what you should do instead.

Via Mario K. Sakata
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Raquel Oliveira's curator insight, March 30, 8:44 PM

5 enganos comuns para evitar ao utilizar a Proposta de valor do Canvas (BMG)


Rescooped by Michael Allenberg from UXploration
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What the Apple Watch Means for The Age of Notifications

What the Apple Watch Means for The Age of Notifications - Backchannel - Medium
We’ve gone from portals to feeds to little bulletins on your lock screen. Smart watches will move us to crisis mode. But…

Via Mario K. Sakata
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Rescooped by Michael Allenberg from Effective UX Design
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No More Pogo Sticking: Protect Users from Wasted Clicks

No More Pogo Sticking: Protect Users from Wasted Clicks | UX Design | Scoop.it
Misleading links and omitted information force users to bounce back and forth in a hub-and-spoke pattern, between a routing page and subpages linked from it.

Via Terry Patterson
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Terry Patterson's curator insight, April 14, 11:56 AM

This was a great read! Pay attention to your web analytics, it's not about increasing clicks, it's about increasing engagement and meeting the customers' needs. 

Rescooped by Michael Allenberg from Design Revolution
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No Bait & Switch Parallax Ecommerce Designs PLEASE

No Bait & Switch Parallax Ecommerce Designs PLEASE | UX Design | Scoop.it

Bait & Switch Parallax
Earlier today we shared a Scoop on ecommerce web design trends (http://sco.lt/5bADXl ). CycleMon is a good example of falling in love with an idea, parallax scrolling, and forgetting ecommerce basics such as 1. DON'T MAKE ME THINK and 2. You have 9 Seconds to tell me what you are all about.

http://www.cyclemon.com/mobile/

Cyclemon forces customers to scroll to the bottom of a long list of designs BEFORE they proceed to a Cafe-Press like store. WRONG. Don't be so impressed with your designs you make me spend precious TIME scrolling through ALL of them.

OR if you do so ask me a question. What design best describes you? Cyclemon could use a tag or make their images clickable to clue their customers faster. Don't FORCE your customers to follow YOUR line through the forest of your products.

And, don't bait and switch. When Cyclemon LOOKS one way during the scroll and another after the click they violate the scenttrail rule - whatever is on the other side of a click must resemble and amplify what is on the other side.

Cyclemon violates the rule because they leave the ecommerce to after a long scroll and click. This is like inviting an insurance salesman to lunch. Be more clear upfront and you won't violate the Scenttrail Rule.

Oh and one more thing. The Cyclemon page defined our laptop as mobile. Make sure your sniffer is reading correctly before you expose it to the world or you lose trust and legitimacy both things needed if customers are going to open their wallets.


Via Martin (Marty) Smith
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Wes Thomas's comment, April 11, 9:23 PM
Thanks for the insight
Rescooped by Michael Allenberg from MarketingHits
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2015: The Year of the Data Nerd #Infographic

2015: The Year of the Data Nerd #Infographic | UX Design | Scoop.it
Are you a data nerd? This week’s infographic by New Relic zeroes in on how companies are using data to improve their products/applications and speed up their deployments.

Via Brian Yanish - MarketingHits.com
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Rescooped by Michael Allenberg from UXploration
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4 Things Strategists Can Learn From UX Designers – Think with Google

4 Things Strategists Can Learn From UX Designers – Think with Google | UX Design | Scoop.it
As brands expand their digital footprints, how can UX designers and strategic planners work together?

Via Mario K. Sakata
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Rescooped by Michael Allenberg from UXploration
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User experience design is not what you think

User experience design is not what you think | UX Design | Scoop.it

Great user experiences happen beyond the screen and in the gaps. Gaps between channels, devices and business silos.


Via Mario K. Sakata
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Tom Van Looy's curator insight, April 3, 3:32 AM

UX lies between the gaps

Derek Hoiem's curator insight, April 9, 3:50 PM

we must think beyond just a product but how it ties into life.

Rescooped by Michael Allenberg from Designing design thinking driven operations
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Stop Distinguishing Between Execution and Strategy

Stop Distinguishing Between Execution and Strategy | UX Design | Scoop.it
There’s no such thing as mindless doing.

Via Fred Zimny
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Oana Juncu's curator insight, March 31, 1:50 AM

Execution is the only proven strategy 

Rescooped by Michael Allenberg from #innovation(s) } Food for Thoughts
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HubSpot Has Created A Culture So Fantastic An MIT Professor Is Studying It

HubSpot Has Created A Culture So Fantastic An MIT Professor Is Studying It | UX Design | Scoop.it

When it comes to company culture, Boston-based HubSpot could very well be the next Google.

At the very least, it's one of the most unique places to work in the tech industry today.

An MIT professor has even been studying the 550-employee company for months as the subject of her PhD dissertation, cofounder and CTO "Darmesh Shah told Business Insider.

This isn't about strange or over-the-top perks it gives employees, although it has a few of those. It's about an attitude in which workers are treated in part like cofounders and in part like students, Shah explained to Business Insider.

 


Via Edouard Siekierski
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Rescooped by Michael Allenberg from New Customer - Passenger Experience
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Continual Business Transformation Is A Must

Continual Business Transformation Is A Must | UX Design | Scoop.it
That bias toward secrecy may stem from fear of failure, of confrontation with employees, or of bad press that could make problems worse. Yet secrecy itself tends to compound problems, often by ensuring that the employees isn’t involved or energized.

Via Eric_Determined / Eric Silverstein
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Eric_Determined / Eric Silverstein's curator insight, March 27, 12:09 AM

One thing you can be assured in life and in business is: Change


How many of you think change should happen in secret by upper management or involve open communication with employees?

Torben Rick shares his top 7 Change Management Infographics
Rescooped by Michael Allenberg from New Customer - Passenger Experience
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5 #Mobile #Customer #Experience Lessons From 2015 @SXSW

5 #Mobile #Customer #Experience Lessons From 2015 @SXSW | UX Design | Scoop.it
Mobile was the main topic of SXSW: here are 5 mobile customer experience lessons we can take away from this 2015 edition.

Via Eric_Determined / Eric Silverstein
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Eric_Determined / Eric Silverstein's curator insight, March 25, 3:25 PM

Key takeaways @SXSW - #Mobile #Customer #Experience


1. ENGAGE IS THE CHALLENGE


2.  HELP - SHARE - DO


3. OPTIMIZATION EVERYWHERE


4. QUALITY OF EXPERIENCE


5. INBOUND MOBILE FIRST


Great insight shared by team at @Neosperience


Do you agree that your company should adopt a Mobile First strategy?

CIM Academy's curator insight, March 30, 5:49 AM

Improving the customer experience of mobile marketing is important and this article highlights some important lessons.

Jean-Marie Grange's curator insight, March 31, 2:40 PM

"If you don’t establish your online and mobile presence, someone else will do it for you. At your peril."

Rescooped by Michael Allenberg from UXploration
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User Experience Design: Is the best UX, no UX?

User Experience Design: Is the best UX, no UX? | UX Design | Scoop.it
Sometimes the best user experience design is all it takes to disrupt an industry. Can a new UX design be the innovation your brand needs to grow?

Via Mario K. Sakata
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Rescooped by Michael Allenberg from Business DNA (Design-Thinking)
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Stanford Webinar - Apply Design Thinking in Your Work

Transform the way you think about innovation and how to go to market with new ideas. Design Thinking is a widely recognized practice you can use to integrate design, technology and business...

Via A. Kosuke
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