Expertiential Design
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Expertiential Design
The art of designing engaging and meaningful user experiences for customer development.
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Rescooped by Michael Allenberg from New Customer - Passenger Experience
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Mapping a Mobile App User's Journey

Mapping a Mobile App User's Journey | Expertiential Design | Scoop.it
Mobile - Check out these stats to better understand mobile users' behavior and to establish a strong path to conversion.

Via Eric_Determined / Eric Silverstein
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Bérénice Poircuitte's curator insight, January 7, 3:08 AM

How are you engaging your users, and rewarding their social activities to drive new mobile app downloads?


"Remember, the biggest ROI is not about how sleek your app is, it is about how you engage with the user"

elearning at eCampus ULg's curator insight, January 10, 5:05 AM

Nice mapping on Mobile usage

Cotton's curator insight, January 16, 12:12 AM
Very cool info graphic.
Rescooped by Michael Allenberg from New Customer - Passenger Experience
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Location #Marketing - The Impact of #iBeacon

Location #Marketing - The Impact of #iBeacon | Expertiential Design | Scoop.it
Apple’s announcement of the iBeacon functionality as part of its iOS7 operating system is a game-changer for how businesses will conduct location-based marketing in the future.

Via Eric_Determined / Eric Silverstein
Michael Allenberg's insight:

Do not underestimate Apple's hidden iBeacon tech. This one is the game-changer that has kept Apple relatively quiet during their last several presentations...

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Eric_Determined / Eric Silverstein's curator insight, January 18, 2014 7:04 PM

Location Marketing provides a whole new platform to utilize your #Data, #SocialMedia channels, and improve your #CustExp.


Dave shares a few insight into what iBeacon could mean for your business.


Share your thoughts?


Would you be willing to opt-in and download an App from your favorite business if you were to receive an incentive in return?


Would this incentive only be valuable as a discount, or something else?

Roberto Nocera's curator insight, January 19, 2014 3:31 AM

IBeacon disrupt the localization market? #ios #ibeacon #localization #retail

Rescooped by Michael Allenberg from Design Revolution
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Best-Designed Mobile Apps via @Quora

Best-Designed Mobile Apps via @Quora | Expertiential Design | Scoop.it

Best Mobile App Design
Mobile apps are great web design teachers. Flat, clean and simple are mobile design trends any web design can benefit from. This excellent Quora thread shares powerful mobile app design best in class. Our favorite Pattern.dk.  


Via Martin (Marty) Smith
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Rescooped by Michael Allenberg from New Customer - Passenger Experience
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@Starbucks - Your "Tweet a Coffee" Leaves a bad after taste! - Customer Experience

@Starbucks - Your "Tweet a Coffee" Leaves a bad after taste! - Customer Experience | Expertiential Design | Scoop.it

Via Eric_Determined / Eric Silverstein
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Eric_Determined / Eric Silverstein's curator insight, November 26, 2013 11:37 AM

How a great idea and concept  can immediately turn into a negative experience!

 

Share your thoughts?

Colin Taylor TRG's curator insight, November 27, 2013 7:45 AM

Bad design, compromises the Customer Experience