Expertiential Design
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Expertiential Design
The art of designing engaging and meaningful user experiences for customer development.
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Rescooped by Michael Allenberg from Design Revolution
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7 Simple Ecommerce Design Tips Infographic - Curagami

7 Simple Ecommerce Design Tips Infographic - Curagami | Expertiential Design | Scoop.it

7 Easy To Forget Simple Ideas
As you design your ecommerce store keep in mind these easy to forget but sure to make you more money online commerce tips:

* Sight Lines - visitor eyes go where your models eyes go so point them at something good.
* CTAs - don't be afraid to tell your customers what to do with Calls To Action.

* Email - email marketing is the ability to communicate with your tribe without asking permission from a middleman.
* Internal Search - tells you if your navigation is working and what customers are looking for so use data from internal search.

* 80:20 Rule -  a small set almost always controls a larger set online so find your 80:20 rules and design, merchandise and sell to them.

* Keywords - make sure you use keywords in your navigation and use a rewrite tool to show visitors one set of keys and spiders another.

* Community - create an ASK (for help) and listen more than you talk and online community will form.  


Via Martin (Marty) Smith
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Rescooped by Michael Allenberg from Design Revolution
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Gamification - Designing for Engagement

Gamification is fundamentally rewriting the rules of engagement and design. We can leverage its techniques to create unprecedented connections with our customer

Via Martin (Marty) Smith
Michael Allenberg's insight:

Engaging and experience should always go hand-in-hand, regardless of the implementation.

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Martin (Marty) Smith's curator insight, June 1, 2013 8:12 AM

Building Engagement In

There are ways to BUILD engagement into a website's design. Here are three secrets to promote engagement not included in this excellent Slideshare:

* Place Email Subscription High Up and Prominent. 
* Include curated User Generated Content on every page.

* Create CTAs with CONTRAST.

 

Email Subscriptions
When your "Subscribe To Our Email List" Call to Action is high on the page in a Can't Miss It spot you communicate a clear "we want YOU" signal. 

UGC Everywhere
When you curate User Generated Content to your site you communicate how well you listen and care for community members. The website isn't all about YOU and what you think the inclusion of UGC says.

 

CTAs
I see to very common mistakes in websites I'm asked to review as Director of Marketing for Atlantic BT in Raleigh (http://www.atlanticbt.com ): NO CTAs or poorly contrasted CTAs. I PREFER CTAs to be buttons and usually test red, orange or green (depending on the background color). I'm convinced there is no ONE magic CTA color but the contrast is what makes a Call To Action helpful or not, clicked on or not, converting or not.