I've recently had the privilege of writing an article for UX Magazine, called “New Design Practices for Touch-Free Interactions.” It's a piece discussing ...
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As a discipline, content strategy isn't suited to rigidly standardised processes. Different businesses have radically different needs around content planning, creation and governance.
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When it comes to testing websites there are many unmoderated and moderated solutions. But if you've ever tried to evaluate an app or website on a mobile phone or tablet there are fewer options.
Via lallodola
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.I’m sure that I was swearing allegiance to brands as soon as I began to develop the capacity for critical thought.
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When we first sat down with Tony Fadell, the CEO of Nest and the inventor of the Nest Learning Thermostat, we asked him what made Steve Jobs so great. Fadell is, perhaps, one of the best-qualified people on the planet to answer.
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The report can be downloaded for $195 We just published a new Temkin Group report, The ROI of Customer Experience. The report provides groundbreaking analysis of 10,000 US consumers and 3,000 UK c...
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Since at least one in seven searches is now conducted on the mobile web, this tidal wave of a usability crisis has been compared to shutting down your business one day a week, and even that grim analogy...
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Welcome to 1889. The field of photography was just changed forever. Up until recently, the process of taking and developing photos was expensive and cumbersome. As a result photography was available only to professional photographers or rich people.
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Skipping tracks and pausing your music is something that you probably do twenty to thirty times a day. If you're at work and someone starts chatting with you, you'll start seeking ...
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Game mechanics like rewards and feedback loops are gaining ground in digital life and many experts think they will spread widely to key domains like education and health by 2020. Others worry about a darker side.
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Customer experience is more important than ever. Just look at what its done for Apple for example. Here are 20 important statistics to keep in mind for 2012.
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2 free reports with results from user testing of a wide range of iPad applications. From Nielsen Norman Group.
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Frustrated with the conventional deliverables used to communicate our work, I began to reconsider their presentation. What resulted is certainly not “conventional,” but – taken together – they are arguably more usable.
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For most of the history of design, the designer has enjoyed the role of creator and a quality of authorship.
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We could all benefit from some best practices around mobile search, sort and filter UI design. This article explores a dozen different ways to surface and refine the data your customers want.
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When designing for the web, you can analyze usage data for your product and compare different interfaces in A/B tests.
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RT @uxfeeds: The Extinction of the Scrollbar | UX Magazine: http://t.co/U5tpXwCd #ux...
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Cutting the mustard The browser is a hostile development environment and supporting a wide range of desktop browsers can be tough work. One of the immediate challenges we discovered when we first...
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Web designers have as little as 50 milliseconds to capture the interest of potential customers. Through the halo effect, first impressions can influence subsequent judgments of website credibility and buying decisions.
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In recent years, marketers have focused on improving website performance (and revenues) by deploying a variety of A/B and multivariate testing programs.
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