Huffington Post 7 Recommendations for Treating Customers as Knowledge Workers (ie ... Huffington Post I have listed below seven barriers to smooth knowledge flow, which are based on Davenport and Prusak's (1998) work on knowledge management.
How does Knowledge Management help in an increasingly complex world? It allows people to simply structures through communication and collaboration.Avoid needless complexity by Robert Nunnally on Flickr
Simplifying through collaboration is the topic of a Ted talk by Yves Morieux, in which he gives us 6 rules to simplify complexity (thanks to Roxana Bahrami for alerting me to this). Watch the talk to get the context, but here are the 6 rules (with more explanation here)
Ensure people in the organisation full understand what others really do.Look for cooperation - reinforce managers as integrators, by removing layers so that managers are closer to the real work.Empower everybody to use their judgement and intelligence.Create tight feedback loops that expose people to the consequences of their actions.Increase reciprocity, by removing the buffers that make us self-sufficient.Reward those who cooperate and blame or sanction those who don't cooperate.
Organizations reap benefits from a knowledge-enhancing Web experience KMWorld Magazine Companies are using knowledge management to improve the Web experience of customers in life sciences, professional services, mortgage lending and a host of other...
For us here at KMWorld, knowledge management is an attitude, an approach, not an application, and that's what we're celebrating with this list-companies that offer the tools to analyze, augment, enhance, manage and extend information assets to...
Edutopia blogger Rick Curwin believes that rules and limits, while necessary in a classroom, are subtly shaded in meaning and use. He defines five critical categories of rules: academic, social, procedural, cultural and personal.
Seven Active Steps To Take With Your Audience Forbes I've drawn up a list of seven categories of possibilities, to aid you in your thinking. First, get them to tell stories. People love to talk about themselves, to testify, to tell their stories.
Place-based streets: Getting standards correct to create public places Michigan State University Extension To fully create streets that function as places, street categories need to support different building forms so there are differing street...
When it comes to protecting its citizens' data, Europe is way ahead of the US Los Angeles Times Our most comprehensive such legislation, the Privacy Act of 1974, offers limited protections to certain categories of federally held personal data.
For those of you looking for educational apps to use with students in class, below is a selection I have curated specifically for you. This selection covers apps pertaining to four main categories: apps for creating instructional multimedia materials for your class, apps to increase teacher-student interaction, apps to assess students works, apps to creating interactive lessons and presentations.
The Long Tail of Knowledge: Big Data's Impact on Knowledge Management EContent (press release) "One of the keys is making organizations understand that knowledge management technology is available across industries and sizes of organizations, and...
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