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10 Employee Engagement Ideas That Get Serious Results

10 Employee Engagement Ideas That Get Serious Results | Using Lean and Six Sigma in Healthcare | Scoop.it

Via Daniel Watson
Jerry Linnins's insight:

If we are engaged, where is my ring?!!!  

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Daniel Watson's curator insight, October 7, 2013 1:50 AM

 

Business owners generally recognise that truly engaged employees, are a critical component, in the make up of those businesses that become ongoing success stories.

 

The creation of a workplace where the employees are fully engaged, is a challenge that many business owners find hard to overcome, yet the methods of achieving this outcome are not all that mysterious.

 

This excellent article, lists 10 ideas that together constitute a blueprint for improving employee engagement levels, and then it provides an explanation of each of these ideas.

Using Lean and Six Sigma in Healthcare
Applying the tools and methodologies of Lean/6 Sigma to add value, reduce waste, and improve service delivery in healthcare operations
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60% Find Process Problems Biggest Issue at Work | Tolero Solutions

60% Find Process Problems Biggest Issue at Work | Tolero Solutions | Using Lean and Six Sigma in Healthcare | Scoop.it
60% said process problems are the biggest issue impacting their performance at work. Poor processes equals pissed off employees! What can you do to improve?

Via Scott Span, MSOD, Jerry Linnins
Jerry Linnins's insight:

Dr Deming was right!

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Scott Span, MSOD's curator insight, June 17, 10:58 AM

 - How do your processes impact employee performance? 

 - Do your processes help or inhibit great service delivery? 

 - What are you doing for ongoing process improvement? 

 

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10 Tips for Effective Project Implementation

10 Tips for Effective Project Implementation | Using Lean and Six Sigma in Healthcare | Scoop.it

 

 


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Daniel Watson's curator insight, June 25, 9:38 AM


Plans develop into projects, and then projects are allocated to managers, who are required to utilise the resources they have at their disposal to deliver the required outcomes.


Sounds simple, but in reality far to many projects fail to deliver the outcomes expected, or fail to meet the deadlines by which the outcomes needed to be delivered.


This excellent article, recognises that effective project implementation is not something that happens without a lot of planning, and it offers 10 tips that business owners can follow to ensure that their projects are effectively implemented.

Claude Emond's curator insight, June 26, 8:07 AM

Some great tips here that make good sense

One Marketeer's curator insight, June 26, 12:48 PM

A project, I project, you project, we project... effectiveness that is the key #tips #business #projectmanaging #implementation

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How to Get Your Staff on Board with Business Improvement Changes

How to Get Your Staff on Board with Business Improvement Changes | Using Lean and Six Sigma in Healthcare | Scoop.it

Via Daniel Watson
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Daniel Watson's curator insight, April 1, 6:40 AM


Experienced business owners, know that change must happen at key stages of the evolution of a business, if the business itself is to ultimately become successful.


The key to successfully implementing business improvement strategies, involves the business owner avoiding becoming overwhelmed with the effort required to get all staff on board, and being up to the task of leading the change process Through to completion.


This excellent article, makes it clear that the affected employees must be central to the change process, and it outlines three things that business owners should do to ensure that their employees come on board with any business improvement plans.

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How to Unleash the Power of Employee Advocacy

How to Unleash the Power of Employee Advocacy | Using Lean and Six Sigma in Healthcare | Scoop.it

Via Daniel Watson
Jerry Linnins's insight:

Capturing the voice of the patient/customer/process and process performer is critical to sustaining improvement

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Daniel Watson's curator insight, April 4, 1:32 AM


Marketing is necessary but costly, and acquiring new customers is never easy on limited budgets, yet many business owners ignore taking advantage of the power and cost effectiveness of tapping into their employees private and social networks to locate new customers.


Employee advocacy is not a new concept, but most business owners do not fully understand the power of utilising their employees as powerful advocates for their businesses, and therefore do not build and support a framework which encourages and rewards such advocacy.


This excellent article, suggests that a business owners job is to make it easy for employees to become strong advocates, and it offers eight guiding principles of establishing a successful employee advocacy program.

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Finding the Funny Side of Project Management

Finding the Funny Side of Project Management | Using Lean and Six Sigma in Healthcare | Scoop.it
Incorporate a bit of humor into tough situations and help the team make it through rough times.

Via David Job
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How to Improve Patient Care Through Effective Nursing Staff Handoffs

How to Improve Patient Care Through Effective Nursing Staff Handoffs | Using Lean and Six Sigma in Healthcare | Scoop.it
Collierville, Tennessee (PRWEB) December 19, 2013 -- Patient involvement in nursing shift handoffs improves patient care and quality, and proves the need for standardized protocols.
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Do You Say Thank You? | Employee Recognition Impacts Performance | Tolero Solutions

Do You Say Thank You? | Employee Recognition Impacts Performance | Tolero Solutions | Using Lean and Six Sigma in Healthcare | Scoop.it
Employee Recognition impacts performance. How would you react if your company didn’t bother thank you for your commitment? Do you recognize your employees?

Via Scott Span, MSOD
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Scott Span, MSOD's curator insight, December 18, 2013 12:57 PM


How do you thank your employees for a job well done?
Do you have various recognition and engagement strategies?
What are you doing to increase performance - all year long?

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Lessons in Leadership and Life from Nelson Mandela | Tolero Solutions

Lessons in Leadership and Life from Nelson Mandela | Tolero Solutions | Using Lean and Six Sigma in Healthcare | Scoop.it
How was Nelson Mandela able to lead and influence so many people? And how can you learn those leadership lessons to inspire people to do great things?

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Scott Span, MSOD's curator insight, December 6, 2013 3:44 PM

-What makes a great leader?
-What can we learn from Nelson Mandela's leadership?
-Are you inspiring those you lead?

Patricia D. Sadar - Career and Leadership Acceleration Coach's curator insight, December 11, 2013 6:59 AM

Thank you Don!

 

This quote reminds me of Good to Great saying about Great Leaders.

 

When there is recognition:  Great Leaders look out the window at their team to give the credit away

 

When there is a mistake:  Great Leaders look in the mirror at themselves

 

Make it a great day!

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Google Study Identifies Keys to Good Management

Google Study Identifies Keys to Good Management | Using Lean and Six Sigma in Healthcare | Scoop.it

Via Daniel Watson
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Aziz Louksah's curator insight, December 8, 2013 2:10 AM

key finidings on managemenmt fueled by data from Google. worth reading

Jeff Hoffman's curator insight, December 8, 2013 7:44 AM

A business is people and if you care about people you will yield extroadinary results.

Graeme Reid's curator insight, January 22, 5:54 PM

Very interesting list of factors which Google has identified in good managers.  It is essential to have the respect of the team, set clear goals, be focussed on the results and then support the team in reaching those goals.  Listening - not telling is the key skill.  It is not surprising to know that Google have a very strong coaching culture.

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6 Keys to Lean-Six Sigma – Part 4: Sometimes it’s better to NOT be busy - Provider-Based Population Health — Provider-Based Population Health

6 Keys to Lean-Six Sigma – Part 4: Sometimes it’s better to NOT be busy - Provider-Based Population Health — Provider-Based Population Health | Using Lean and Six Sigma in Healthcare | Scoop.it
In a new blog series, Jerry Green PhD, VP Quality for Phytel, will be sharing his six keys to learning Lean-Six Sigma.

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Lean Six Sigma LEGO

Lean Six Sigma LEGO I invite you to join as a member of the PEX Network Group http://tinyurl.com/3hwakem, you will have access to Key Leaders Globally, Event...

Via Steven Bonacorsi, Jerry Linnins
Jerry Linnins's insight:

We use this at KP

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Jerry Linnins's curator insight, December 1, 2013 4:28 PM

We use Lego in a simulation teaching Lean....people really enjoy the hands-on learning

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6 Habits of True Strategic Thinkers

6 Habits of True Strategic Thinkers | Using Lean and Six Sigma in Healthcare | Scoop.it

Via Anne Leong, Daniel Watson
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Dr. Laura Sheneman's curator insight, December 20, 2013 11:04 AM

Think about your role as a librarian and aim to develop these habits.  It will keep us on the cutting edge of transformation.

ASPEL Editor's curator insight, January 14, 5:01 AM

Often times we are faced with the temptation to reach for a fast (and potentially wrongheaded) solution. However, a good strategic leader holds steady, synthesizing information from many sources before developing a viewpoint. If your leader lacks some level of peripheral vision, it can leave your company vulnerable to rivals who detect and act on ambiguous signals. We need strategic leaders who will foster open dialogue, build trust and engage key stakeholders, especially when views diverge. Find out how to become the strategic leader your company needs!

 

 

Molly McClure [molly@fremontconsulting.com]'s curator insight, April 4, 1:24 PM

We have several strategy consultants available in Canada and the US. Sales and strategic management dashboards. Sales accounts analysis; where to focus your sales efforts and glean revenue generating sales behaviors. Reach out to me at molly at fremontconsulting dot com

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Bechtel Uses Six Sigma to Drive Performance at Ivanpah Solar Facility

Bechtel Uses Six Sigma to Drive Performance at Ivanpah Solar Facility | Using Lean and Six Sigma in Healthcare | Scoop.it
table width=200 border=0 align=center
tbodytrtdimg alt=One of three 459-foot tall towers at the Ivanpah Solar Electric Generating System.

Via Steven Bonacorsi
Jerry Linnins's insight:

A former employer continues to use 6 Sigma to innovate and improve

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Steven Bonacorsi's curator insight, October 27, 2013 3:39 PM

Click the title of the Scoop-It post to go directly to the source.

 

We invite you to join the Lean Six Sigma Group or any of our Subgroups where our Lean Six Sigma Jobs are Free http://www.linkedin.com/groups?subgroups=&gid=37987

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60% Find Process Problems Biggest Issue at Work | Tolero Solutions

60% Find Process Problems Biggest Issue at Work | Tolero Solutions | Using Lean and Six Sigma in Healthcare | Scoop.it
60% said process problems are the biggest issue impacting their performance at work. Poor processes equals pissed off employees! What can you do to improve?

Via Scott Span, MSOD
more...
Scott Span, MSOD's curator insight, June 17, 10:58 AM

 - How do your processes impact employee performance? 

 - Do your processes help or inhibit great service delivery? 

 - What are you doing for ongoing process improvement? 

 

Jerry Linnins's curator insight, June 30, 1:15 PM

Dr Deming was right!

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The Promise of Lean in Health Care

The Promise of Lean in Health Care | Using Lean and Six Sigma in Healthcare | Scoop.it
Mayo Clinic Proceedings, Volume 88, Issue 1, Pages 74-82, January 2013, Authors:John S. Toussaint, MD; Leonard L. Berry, PhD

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Jim Murphy's curator insight, May 8, 2013 7:15 AM

A great review of the principles of Lean in Healthcare

Noemi's curator insight, October 30, 2013 10:12 PM

interesting application and summary of lean 

 

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Why So Many Lean Manufacturing, Six Sigma, And Other ...

Why So Many Lean Manufacturing, Six Sigma, And Other ... | Using Lean and Six Sigma in Healthcare | Scoop.it
Why So Many Lean Manufacturing, Six Sigma, And Other Improvement Projects Fail. If you have been around a few years you will almost certainly have seen at least a few fads come and go about how you can improve your ...

Via David Job
Jerry Linnins's insight:

A recent HBR article clammed 8 in 10 fail or fail to sustain longer than 6. Months.

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Karl Rickman's curator insight, October 24, 10:19 AM

Good insight but one caution is fast implementation. Improvements faster than the organization can handle and sustain autonomously will fail and hurt your efforts.

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Lean, Six Sigma, and Lean Six Sigma Explained

This video answers your questions about Lean, Six Sigma, and Lean Six Sigma. Why integrate Lean and Six Sigma? Where did these methodologies come from? http:...

Via Steven Bonacorsi
Jerry Linnins's insight:

Good explanatiom

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Medicare Hospital Readmissions Reduction Program

Medicare Hospital Readmissions Reduction Program | Using Lean and Six Sigma in Healthcare | Scoop.it
Health Affairs is the leading peer-reviewed journal at the intersection of health, health care, and policy.

Via Jim Murphy
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How to Use Six Sigma Techniques for Your Budget | Hull Financial Planning

How to Use Six Sigma Techniques for Your Budget | Hull Financial Planning | Using Lean and Six Sigma in Healthcare | Scoop.it
You can use six sigma techniques to keep your spending on track (How to Use Six Sigma Techniques for Your Budget: http://t.co/FVLOkzOYSl)

Via Steven Bonacorsi
Jerry Linnins's insight:

The tools work in a lot of contexts. Check them out.

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4 Ways Great Customer Service Will Grow Your Business

4 Ways Great Customer Service Will Grow Your Business | Using Lean and Six Sigma in Healthcare | Scoop.it

Via Daniel Watson
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malek's curator insight, December 9, 2013 8:11 AM

Don’t be afraid to experiment with community platforms to get conversation flowing about a new product or service, and you may be able to build a community of users that can answer customer inquiries on your behalf.

Sigrid de Kaste's curator insight, December 10, 2013 10:01 PM

Without customers you have no business...so know what great customer service is to your customers...not you!

Kas Gadsden, MBA's curator insight, December 16, 2013 10:01 PM

#customerservice

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SQT Blog » Lean Six Sigma Green Belt – Success Story – Hospital ...

We are delighted to announce that one of our recent Lean Six Sigma Green Belts, Sean Paul Teeling of the Mater Misericordiae University Hospital had his project shortlisted in the Best Hospital Project category of the twelfth ...

Via Steven Bonacorsi
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Trimming the stupid from your management plans - Chicago Tribune

Trimming the stupid from your management plans - Chicago Tribune | Using Lean and Six Sigma in Healthcare | Scoop.it
Trimming the stupid from your management plans
Chicago Tribune
I highlight what she's doing because it's the right idea. Company leaders should not just embrace the management technique du jour — Employee First!

Via David Job
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Powerful Partners: GE Healthcare Joins Clinicians in Advancing Patient Care at ... - Business Wire (press release)

Powerful Partners: GE Healthcare Joins Clinicians in Advancing Patient Care at ... - Business Wire (press release) | Using Lean and Six Sigma in Healthcare | Scoop.it
Powerful Partners: GE Healthcare Joins Clinicians in Advancing Patient Care at ...
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Lean Six Sigma LEGO

Lean Six Sigma LEGO I invite you to join as a member of the PEX Network Group http://tinyurl.com/3hwakem, you will have access to Key Leaders Globally, Event...

Via Steven Bonacorsi
Jerry Linnins's insight:

We use Lego in a simulation teaching Lean....people really enjoy the hands-on learning

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Applying Lean Six Sigma for Waste Reduction in a Manufacturing Environment

Applying Lean Six Sigma for Waste Reduction in a Manufacturing Environment | Using Lean and Six Sigma in Healthcare | Scoop.it
This study was applied in a welding wire manufacturing plant to improve the quality of the manufactured welding wires, reducethe manufacturing waste and increase the yield of the manufacturing process, by applying the Lean Six Sigma (LSS)...

Via Steven Bonacorsi
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Steven Bonacorsi's curator insight, November 8, 2013 11:53 AM

Click the title of the Scoop-It post to go directly to the source.

 

We invite you to join the Lean Six Sigma Group or any of our Subgroups where our Lean Six Sigma Jobs are Free http://www.linkedin.com/groups?subgroups=&gid=37987