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Order from chaos: Interplay of Social Media and Crisis Communication

Order from Chaos: Understanding the Interplay of Social Media and Crisis Communication W. Timothy Coombs University of Central Florid
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Social page takeover: wat als je de controle over je Facebookpagina dreigt te verliezen? - Frankwatching

Social page takeover: wat als je de controle over je Facebookpagina dreigt te verliezen? - Frankwatching | User Generated Content | Scoop.it
Nike, McDonalds, G-star en Albert Heijn kregen te maken met een social page takeover. Hoe moeten bedrijven hier niet en juist wel mee omgaan?
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Dealing with negative UGC (Dutch article)

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SOCIAL MEDIA AND CRISIS MANAGEMENT - Timothy Coombs

Professor Timothy Coombs talks about the relations between social media and crisis communication. He shows some of the aspects that a communicator in a compa...
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Media must avoid pitfalls of user-generated content - Irish Times

Media must avoid pitfalls of user-generated content - Irish Times | User Generated Content | Scoop.it
Media must avoid pitfalls of user-generated content
Irish Times
LAURA SLATTERY.
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