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UXploration
Explore the art of UX persuasion.
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Mapping Business Value to UX: An Idea’s Inception

Mapping Business Value to UX: An Idea’s Inception | UXploration | Scoop.it

The problem for UX professionals is that you don’t have a concrete way of articulating how your profession adds tremendous value to a business’s bottom line.

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User Experience: Using Empathy to Empower Your Users

User Experience: Using Empathy to Empower Your Users | UXploration | Scoop.it
Whenever we talk about the subject of user-experience, one word pulls itself to the front of every discussion.

Via Terry Patterson
Mario K. Sakata's insight:

The value of empathy is the ability to understand your audience, give them what they need and make a site as well produced as possible.

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Support The Voter | Improving the election experience for all voters

Support The Voter | Improving the election experience for all voters | UXploration | Scoop.it
Mario K. Sakata's insight:

Lot of opportunities in G2C.

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Why Service Design, CX and UX are all part of a bigger customer-led world

Why Service Design, CX and UX are all part of a bigger customer-led world | UXploration | Scoop.it
One of Forrester’s analysts, Kerry Bodine, recently wrote an excellent article on how Service Design relates to CX and UX. The main hypothesis was based around the following diagram that service de...
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What is the Value of Service Design?

The team at Nile are heavily involved and supportive of the service design community, both through local activities and the Service Design Network (http://www.service-design-network.org),…
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The Elements Of The Mobile User Experience

The Elements Of The Mobile User Experience | UXploration | Scoop.it
Mobile users and mobile usage are growing. With more users doing more about mobile, the spotlight is on how you can improve the average person elements that together produce the mobile user experience.
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Ali Anani's curator insight, October 12, 2013 1:10 AM

The shapers of mobile users are greatly described

danielle's curator insight, October 14, 2013 9:01 AM

Mobile UX is exciting new area of UX research

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The poetics of information architecture

Closing plenary at ASIS&T EuroIA 2013. Full notes included. Follow-up article in the making (as of Oct 2013)
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Fight the dark side of Lean UX with the Experience Canvas

Fight the dark side of Lean UX with the Experience Canvas | UXploration | Scoop.it

The Experience Canvas is a framework for project teams of any size to ensure that the end result – whether it’s a minimum viable product (MVP), a new feature roll-out, even a process or other business initiative – is thorough, considered, user-centred and lean, without compromising on flexibility. The emphasis is on the experience to be achieved by that result; a minimum viable experience (MVE), if you will.

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Joo Yeon Yook's curator insight, October 9, 2013 8:50 AM

Lean UX .

Mario K. Sakata's comment, October 15, 2013 9:06 PM
So what does it mean by putting customer experience at the heart of your business? This canvas is the answer.
Oliver Durrer's curator insight, April 27, 2015 1:06 PM

Meet the Experience Canvas for Lean UX purposes.

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Digital Literacy, Part 1: Cadence

Digital Literacy, Part 1: Cadence | UXploration | Scoop.it
What does it mean to be literate in a digital age? While our conventional definition implies reading and writing, that definition also pays no mind to new media’s inherent malleability.
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The Social Sound of the Airport Lounge

In public spaces like coffee bars, elevators or airport lounges there is big chance you'll hear music. Among many other factors, music can contribute in these p
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EuroIA 2013: Metadata in Cross-Channel Ecosystems

From implementing a single taxonomy across an enterprise to enabling comparison and exchange across diverse datasets, metadata will make or break the greater experience you're building.

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A Periodic Table of Visualization Methods

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ghbrett's curator insight, October 23, 2013 2:55 PM

The table is an interactive graphic that depicts examples of the components of the periodic table. The Visual Literacy.org site is a very useful resource. 

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Future Reading — New Reading Spaces and Emerging Patterns for Information Architects

Mario K. Sakata's insight:

Great deck for those who has concern designing microinteractions for ereaders from IA standpoint.

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Beyond Usable | Mapping Emotion to Experience


Via Hans, Terry Patterson
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Business Value Coach's curator insight, October 17, 2013 9:58 AM

In klantbeleving draait alles om emoties!

Armony Hren's curator insight, October 30, 2013 9:59 AM

Yet another post reinforcing the importance of Emotional Design in the holistic Experience!

RDV Weekly's curator insight, February 7, 2014 4:26 PM

One accepted principle of UX is how emotion is quintessentially mapped to most if not all we do.

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8 Must-have Cheat Sheets for Web Designers and Developers

8 Must-have Cheat Sheets for Web Designers and Developers | UXploration | Scoop.it
As a web designer or developer, it's nearly impossible to remember multiple programming languages, frameworks, and keyboard shortcuts to various applications.
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RDV Weekly's curator insight, February 7, 2014 4:28 PM

Goodie sheet for us UX designers.

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5 Things I Wish I Knew – A Service Design Journey

Keynote presentation delivered October 3, 2013 at Adaptive Path's Service Experience Conference.
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How to do things with data: Meta–data, meta–media, and meta–communication

How to do things with data: Meta–data, meta–media, and meta–communication | UXploration | Scoop.it

Meta–data can be conceived as particular varieties of meta–languages (Hjelmslev, 1963), which have been enabled by the development of meta–media (Kay and Goldberg, 1977) that hold a unique set of combinatorial and interactive affordances. Relying on and redeveloping these affordances, both media users and systems of communication are in a position to engage in a new range of meta–communicative practices (Bateson, 1973), from ‘liking’ and recommending communication among users, to systems of personalized advertising and government surveillance.

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How does Service Design relate to CX and UX?

The field of UX will be subsumed by the field of service design as more UX practitioners take a broader view of how digital touchpoints fit into the overall customer journey. 

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Does Skeuomorphic Design Matter?

Does Skeuomorphic Design Matter? | UXploration | Scoop.it

We shouldn’t abandon cultural affordances like skeuomorphs because some find them tacky or overused.

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SERVICE DESIGN: THE MOST IMPORTANT DESIGN DISCIPLINE YOU'VE NEVER HEARD OF

SERVICE DESIGN: THE MOST IMPORTANT DESIGN DISCIPLINE YOU'VE NEVER HEARD OF | UXploration | Scoop.it
Today is the first annual Customer Experience Day! There’s a growing number of professionals who are dedicated to making great customer experiences — and today is a day to celebrate their work.
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Product Design in the Enterprise: Data, Behavior and Privacy

Product Design in the Enterprise: Data, Behavior and Privacy. 
My goal is to leave the audience with a fresh perspective on designing data products at scale, insight into the challenges facing information architects and designers when designing analytical tools, the behavior we are influencing, and our responsibility to users around these issues.

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We Are the Architects - Keynote EuroIA 2013

Information architects need to take a larger role in establishing the architecture of the information age.
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