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7 Actions that Earn User Trust

7 Actions that Earn User Trust | UXploration | Scoop.it
What do users care about? What triggers their actions to adjust privacy settings?
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UXploration
Explore the art of UX persuasion.
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7 Problems Growing Design Teams Face

7 Problems Growing Design Teams Face | UXploration | Scoop.it
Design is hard—that’s what I hear from design leaders at every company I visit. As the VP of Design Education at InVision, I study how design works and bre…
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Six Patterns for Modeling Concepts

Six Patterns for Modeling Concepts - EightShapes LLC - Medium
Models as Product, Modeling as Process
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Dave Wood's curator insight, Today, 1:36 AM
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8 principles of bot design

8 principles of bot design - Inside Intercom - Medium
Despite plenty of excitement it’s still unclear how conversational UIs can be made to work in a practical sense.
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A guide to brand guides

A guide to brand guides | UXploration | Scoop.it
A lot of work goes into crafting the perfect brand.  Okay, that’s the understatement of the year. But it’s the reason designing within a brand has so many
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How to adapt UX research for an Agile environment -

How to adapt UX research for an Agile environment - | UXploration | Scoop.it
Amanda Stockwell shows how, with a little flexibility, high-quality UX research can still be achieved in a time-pressured Agile environment.
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How to build a product roadmap based on User Research

How to build a product roadmap based on User Research | UXploration | Scoop.it
Shake Up ID is a place to share opinions, thoughts, methods and tools. We talk about innovation, strategy, design thinking, service design, UX, problem solving, product, management, tech & business trends.
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How Airbnb manages to monitor customer issues at scale

How Airbnb manages to monitor customer issues at scale - Airbnb Engineering & Data Science - Medium
By Alvin Sng & Simon Hachey
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Mobile Computing: The Encyclopedia of Human-Computer Interaction, 2nd Ed.

A visual history of mobile computing
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The Big Problem with Design Inspiration

The Big Problem with Design Inspiration | UXploration | Scoop.it
This is an adapted version of a talk I gave as part of San Francisco Design Week and the VMA re:think Design Conference.
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Designing Modular UI Systems Via Style Guide-Driven Development

Designing Modular UI Systems Via Style Guide-Driven Development | UXploration | Scoop.it
Using a style guide to drive development is a practice that is gaining a lot of traction in front-end development — and for good reason. Developers will start in the style guide by adding new code or updating existing code, thereby contributing to a modular UI system that is later integrated in the application. But in order to implement a modular UI system, we must approach design in a modular way. Modular design encourages us to think and design a UI and UX in patterns. For example, instead of designing a series of pages or views to enable a user to accomplish a task, we would start the design process by understanding how the UI system is structured and how its components can be used to create the user flow.
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UI/UX Glossary. Web Design Issues.

UI/UX Glossary. Web Design Issues. | UXploration | Scoop.it
Perhaps you remember our previous issue of UI/UX Glossary dedicated to general terms of creating design with high level of usability. We…
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Client Experience Design

Client Experience Design | UXploration | Scoop.it
This article by Marko Dugonjic explains why client experience design is important, and how to successfully guide them through the design process.
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How UX Will Save the World

How UX Will Save the World | UXploration | Scoop.it
Douglas Adams, in The Restaurant at the End of the Universe, tells the story of the Golgafrinchians. The people of planet Golgafrincham, the story goes, figured out how to get rid of an entir
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NYC Gets A Major Rebrand (And Its First Official Pictograms)

NYC Gets A Major Rebrand (And Its First Official Pictograms) | UXploration | Scoop.it
As part of the new brand, the city launched 250 pictogramssome of which were designed by the agencies themselves.
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Customer Experience vs User Experience: Why the difference matters

Customer Experience vs User Experience: Why the difference matters | UXploration | Scoop.it
User experience is not the same as customer experience.
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Visual Storytelling UX: Why Stories Need Design

Visual Storytelling UX: Why Stories Need Design | UXploration | Scoop.it
A gourmet meal loses a bit of luster glopped onto a styrofoam plate. The same can happen to great content presented with an ineffectual user experience. Great presentation is as important as a powerf…
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Mapping Experiences

Adaptive Path's Guide to Experience Mapping teaches you a collaborative, iterative process for visualizing your customers' journeys and generating new ideas for better, more human experiences.
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Ikea's Quest To Think Like A Software Company

Ikea's Quest To Think Like A Software Company | UXploration | Scoop.it
Ikea's new collaboration with top British designer Tom Dixon reveals how the company is embracing open-source thinking.
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Who are you building for?

As a company scales it’s easy for teams to lose sight of who they’re building for. With siloed teams and a lack of communication, customer empathy becomes so diluted that it’s just another poster on the wall. But for today’s software companies, customer support teams… Read more
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The Experience Journey: A New Model for Consumer Marketing

TheExperienceJourney:A New Model for Consumer MarketingBy Jack Morton Worldwide
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Five Principles for Building Corporate Innovation Ecosystems

Five Principles for Building Corporate Innovation Ecosystems - The Corporate Startup - Medium
It is undeniable that the world around us is changing. Technology and software have transformed large parts of business; and continues to…
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