Dr Dan Jenkins leads the human factors and research team at DCA Design International, working on a range of projects in domains including medical, transport, consumer goods and industrial products. Lisa Baker is a Chartered Ergonomist of the CIEHF and senior human factors researcher at DCA Design International. Here, in advance of an interactive workshop they will present at Design Council, they discuss the necessity of designing from a strong evidence base.
At Coca-Cola Global Business Services, GBS for short, we provide Finance, procurement, HR and IT services to the more than 700,000 Coca-Cola employees around the world. And just like any other service provider, we see delivering a great service experience as a vital aspect of what we do.
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