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Communicating the UX Value Proposition | UX Magazine

Communicating the UX Value Proposition | UX Magazine | UXploration | Scoop.it

When the value proposition of UX is directly associated with key business objectives, it is much easier to have quality discussions about time and budget for UX activities. Helping your stakeholders understand how UX directly and indirectly influences their key business objectives allows you to focus more time on critical work and might help you increase the budgets and time you are allocated for UX initiatives.

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Beyond the Lab: Gathering Holistic, Qualitative User Experience Data

Beyond the Lab: Gathering Holistic, Qualitative User Experience Data | UXploration | Scoop.it
Web magazine about user experience matters, providing insights and inspiration for the user experience community
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4 things I learned designing user interfaces for VR at Disney

4 things I learned designing user interfaces for VR at Disney | UXploration | Scoop.it
James Hsu on the importance of feedback, why you shouldn't ignore print design, and more.
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Soothe Your Senses: A Multisensory Approach to Customer Experience Management and Value Creation

Soothe Your Senses: A Multisensory Approach to Customer Experience Management and Value Creation | UXploration | Scoop.it
By Klaus-Peter Wiedmann, Franziska Labenz, Janina Haase and Nadine Hennigs A growing trend in luxury tourism is the consumer’s desire for highes
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Understanding the Lifecycle of Service Experiences

Understanding the Lifecycle of Service Experiences | UXploration | Scoop.it
What makes up a service experience, and how can the “service experience lifecycle” help us design better experiences?
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The Most Overlooked Aspect Of UX Design Could Be The Most Important

The Most Overlooked Aspect Of UX Design Could Be The Most Important | UXploration | Scoop.it
Benjamin takes us through the what, why and how used to provide great empty state / empty data designs screens. Looking at great examples in apps today.
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Lean Startup and Design Thinking: Getting the Best Out of Both

Lean Startup and Design Thinking: Getting the Best Out of Both | UXploration | Scoop.it
How to create a customer-centric venture.
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Don’t Make a Journey Map: 9 archetypes of good / bad, and how to decide what to use

Don’t Make a Journey Map: 9 archetypes of good / bad, and how to decide what to use | UXploration | Scoop.it
This is a rough transcript of my Big Design conference talk Don’t Make a Journey Map: when good tools go bad.
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Design Thinking Builds Strong Teams

Not only does design thinking foster innovation, but it also strengthens teams by creating common vocabulary and artifacts, and a trust-based team culture.
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Practical Content Strategy in Action

Practical Content Strategy in Action | UXploration | Scoop.it
Content strategy is the epitome of easier said than done. Translating the idea of content strategy into meaningful action and results is a struggle, which is why Joseph Phillips has identified a methodical process for devising, carrying out and measuring content strategy projects.
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Minimize the Need for Customer Service to Improve the Omnichannel UX

Contacting customer service often reflects on UX. To reduce such failures, understand the customer journey and support it through UI design.
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Defining Product Design: A Dispatch from Airbnb's Design Chief

Defining Product Design: A Dispatch from Airbnb's Design Chief | UXploration | Scoop.it
Airbnb VP of Design Alex Schleifer shares how design can become a more intentional, integrated discipline — and why it must be in order to better build products.
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Preparing for your first design sprint

Preparing for your first design sprint | UXploration | Scoop.it
We hosted a DesignTalk with Jay Melone of New Haircut to learn how exactly to run your own design sprint.
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Task Performance Indicator: A Management Metric for Customer Experience

Task Performance Indicator: A Management Metric for Customer Experience | UXploration | Scoop.it
User experience metrics should deliver tangible, actionable information.
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Mike Donahue's curator insight, September 28, 1:48 PM
This article offers an interesting way to quantify experiences. I nice mix of satisfaction along with performance data.
 
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10 Principles of Customer Strategy

10 Principles of Customer Strategy | UXploration | Scoop.it
It’s no longer enough to target your chosen customers. To stay ahead, you need to create distinctive value and experiences for them.
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UX Case Study: How Hubspot Redesigned Their Homepage

UX Case Study: How Hubspot Redesigned Their Homepage | UXploration | Scoop.it
Step-by-step process for data-informed UX in the enterprise.
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Designing Interface Animation

Designing Interface Animation | UXploration | Scoop.it
Val Head explores the relationship between animation and branding in an excerpt from Designing Interface Animation.
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The Thumb Zone: Designing For Mobile Users

The Thumb Zone: Designing For Mobile Users | UXploration | Scoop.it
Find out what "thumb zone" actually means and why it's such an important factor in the design and development of mobile interfaces today.
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Innovation and UX: Towards an Adaptive and Motive-Based Approach User Experience Magazine

Innovation and UX: Towards an Adaptive and Motive-Based Approach User Experience Magazine | UXploration | Scoop.it
UXPA's User Experience magazine: covering the broad field of user experience.
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The ultimate guide to information architecture

The ultimate guide to information architecture | UXploration | Scoop.it
Information architecture is equal parts art and science. Whether you hire a dedicated IA professional, or just sort of let IA happen on your projects, if you’re
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An Illustrated Design History of Apple's iPhone

An Illustrated Design History of Apple's iPhone | UXploration | Scoop.it
Apple's dedication to crafting an iPhone which is beautiful yet simple has led to some of the most memorable designs of modern times.
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