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Customer Research & Persona Development

A guide to Lean UX (User Experience) customer research, persona development, and how to be sensitive to cognitive biases.
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UXploration
Explore the art of UX persuasion.
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Proto-journey: A Lean UX Customer Journey Map

Proto-journey: A Lean UX Customer Journey Map | UXploration | Scoop.it
Customer journey maps with the intent of proto-personas In Using Proto-Personas for Executive Alignment, Jeff Gothelf writes: “Proto-personas give an organization a starting point from which to begin evaluating their products and to create some early design hypotheses. They’re also helpful in initiating and reinforcing corporate awareness of the customer’s point of view to ensure it’s included in strategic planning.... Read More →
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Replacing Personas With Characters

Replacing Personas With Characters | UXploration | Scoop.it
Read the Persona* (please see notes below) below and then learn what your brain does. Alan is a 30 year old white male living in New York. 6 months ago, he got married in Miami Florida. It was a big event where lots of friends and family attended. He graduated from University with an MFA degree, but was also always... Read More →
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The Future of Voice Design | UX Booth

The Future of Voice Design | UX Booth | UXploration | Scoop.it
Brooke Hawkins will be speaking at IA Summit on March 24. This week she shares how to design for voice by writing prompts and responses to help users get acquainted with the possible actions they can take, and make it easy for them to accomplish tasks.
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How to create and maintain a strategic approach to design thinking

How to create and maintain a strategic approach to design thinking | UXploration | Scoop.it
Design has evolved beyond making objects – organizations now want to learn how to think like designers, and apply design principles to the workplace itself. One company at the forefront of this methodology is Philips. Few globally reaching product companies have a 126-year history, and even fewer have their roots in design-centered thinking for as …
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Design Thinking: A Brief History - Sean Van Tyne

Design Thinking: A Brief History - Sean Van Tyne | UXploration | Scoop.it
You could say the basic principles of Design Thinking have always been around. It was these basic principles that early humans built tools and drew…
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Five Models for Making Sense of Complex Systems

Five Models for Making Sense of Complex Systems | UXploration | Scoop.it
In one of the classes I teach at CCA, students were confused by mental models, conceptual models, concept maps, etc. I ended up making a model for models, which may help others. This post is for them…
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How to define your Minimum Viable Product?

How to define your Minimum Viable Product? | UXploration | Scoop.it
Minimum viable product is simply defined as :
The minimum product features that can be bought or you can say that minimal which can get the early adopters and help you attain feedback from them to…
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How IBM Is Embracing the Future Through Design :: UXmatters

How IBM Is Embracing the Future Through Design :: UXmatters | UXploration | Scoop.it
Web magazine about user experience matters, providing insights and inspiration for the user experience community
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You Need to Manage Digital Projects for Outcomes, Not Outputs

Reconsider what “done” means.
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Website Designing Company in Delhi's comment, February 8, 6:56 AM
Traffic + More = Large profit | The generator of traffic at ogeninfo.com to small or newly business website.
http://www.scoop.it/t/web-design-494/p/4075034187/2017/02/08/website-traffic-is-the-lifeblood-of-small-business
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The Evolution of UI/UX Designers Into Product Designers – Thinking Design by Adobe

The Evolution of UI/UX Designers Into Product Designers – Thinking Design by Adobe | UXploration | Scoop.it
What is a product? Until recently, the term was only used in relation to something material and often found in a retail store, but nowadays it is coming to mean digital products as well. Apps are…
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Website Designing Company in Delhi's curator insight, February 8, 6:57 AM
Traffic + More = Large profit | The generator of traffic at ogeninfo.com to small or newly business website. http://www.scoop.it/t/web-design-494/p/4075034187/2017/02/08/website-traffic-is-the-lifeblood-of-small-business
 
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The Insecure Designer

A designers’ worst critic is themselves. The cartoon of a creative person depicts a tormented perfectionist that is rarely satisfied with their work. You see them forever tinkering with different…
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Your ultimate guide to Minimum Viable Product (+great examples)

Your ultimate guide to Minimum Viable Product (+great examples) | UXploration | Scoop.it
Minimum Viable Product (MVP) is useful product strategy that is loved and used by many lean startup practitioners around the world.  Many entrepreneurs, however, end up with MVPs that don’t land anywhere near their expectations. Their MVPs have very low conversion rates and no paying customers.    This Minimum Viable Product guide will be useful if you…
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harmichitworld's comment, February 7, 10:58 PM
GOOD BUT VISITED MY SITE WWW.HARMICH-ITWORLD.COM
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Avoiding Hard-to-Answer Questions in User Interviews :: UXmatters

Web magazine about user experience matters, providing insights and inspiration for the user experience community
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Why you Need a Product Analytics Playbook - MindTheProduct

Why you Need a Product Analytics Playbook - MindTheProduct | UXploration | Scoop.it
When it comes to successfully implementing a data-informed approach to product analytics, it’s easy to find lists of tips and tactics. It’s much harder to put together a strategy you can return to time and again. Every product is different, of course. There’s not a one-size-fits-all approach. But we do have common methodologies for framing …
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Natural User Interfaces – What are they and how do you design user interfaces that feel natural?

User interfaces that you interact with using modalities such as touch, gestures or voice are often referred to as Natural User Interfaces (NUI). We consider them interfaces that we find so easy to use that they feel natural. However, what does it mean for an interface to be natural? Also, how do you design NUI interfaces? Here, we’re going to explore what NUIs are as well as a set of guidelines for how to design them; this is where you can get a deep appreciation for the most vital aspect o
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UX Research Cheat Sheet

User research can be done at any point in the design cycle. This list of methods and activities can help you decide which to use when.
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Simple products for (many) users – Dropbox Design

Simple products for (many) users – Dropbox Design | UXploration | Scoop.it
Teams collaborate more than ever to solve tougher and tougher problems. Team members are scattered across cities, and the conversations about the content feel scattered. Solving problems with a team…
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Alex Schleifer: Designing the Perfect In-House Partnerships

Airbnb's VP of Design on how to establish creative partnerships inside of a large company.
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How to create and maintain a strategic approach to design thinking

How to create and maintain a strategic approach to design thinking | UXploration | Scoop.it
Design has evolved beyond making objects – organizations now want to learn how to think like designers, and apply design principles to the workplace itself. One company at the forefront of this methodology is Philips. Few globally reaching product companies have a 126-year history, and even fewer have their roots in design-centered thinking for as …
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Redesigning The Paris Metro Map – Smashing Magazine

Redesigning The Paris Metro Map – Smashing Magazine | UXploration | Scoop.it
The Paris metro map needs a makeover. The names of stations cannot be easily read, and the map is too overloaded to an unacceptable extent.
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UX Smells

UX Smells | UXploration | Scoop.it
After I got past the “how do I get this to compile” stage of software development and started to actually build real products, one of the most useful static references I encountered was Jeff Atwood’s…
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Designing Anticipated User Experiences

Anticipatory Design is possibly the next big leap within the field of Experience Design. “Design that is one step ahead” as Shapiro refers to it. This sounds amazing, but where does it lead us? And…
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Infusing UX to Agile Development Processes

New research shows UX making strides in infusing user-centered design approaches into Agile development processes.
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Gaming the System…and Winning

Graham Herrli thinks the gamification of websites can be fun and creative…as long as it reaches the sites’ target users.
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