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UX of User Stories Workshop

Deck for the UX of User Stories workshop, which I did at Agile 2012...
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UXploration
Explore the art of UX persuasion.
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Agile Development Is No Excuse for Shoddy UX Research :: UXmatters

Agile Development Is No Excuse for Shoddy UX Research :: UXmatters | UXploration | Scoop.it
Web magazine about user experience matters, providing insights and inspiration for the user experience community
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Tech Trends 2017

Tech Trends 2017 | UXploration | Scoop.it
With 2017 on the horizon, frog looks ahead with 15 tech trends that will make a lasting impact on technology, businesses, and our world.
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The State of UX in 2017

The State of UX in 2017 | UXploration | Scoop.it
A list of UX Trends the team at uxdesign.cc is seeing in 2017 – from chatbots, to virtual reality, to the role of the user experience designer in shaping the future of Design.
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Usability Evaluation: The Encyclopedia of Human-Computer Interaction

Autoritative overview of Usability Evaluation: its past, present and future !
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The ethics of good design: A principle for the connected age

The ethics of good design: A principle for the connected age | UXploration | Scoop.it
Dieter Rams’ timeless ethos helped guide and inspire designers around the world to create better products. But Silicon Valley found a big loophole.
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The Art of Customer Delight

The Art of Customer Delight | UXploration | Scoop.it
The service sector needs to break away from old manufacturing-oriented habits and build great consumer experiences into every facet of its business model.
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The Death of Strategy

The Death of Strategy | UXploration | Scoop.it
Strategy is dead! Shutterstock Or, is it tactics? In a world of never-ending change, it's either one or the other; we can no longer count on having both. As innovation accelerates its assault on what we formerly referred to as "our planning process," and as S-curves accordingly collapse, each one on top another, [...]
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A User-Centred Approach to Mobile Design and a 5 Stage Process for You to Use

The mobile web is here to stay. However, it’s important to remember that having a mobile website isn’t the key to success – it’s providing the right approach to the mobile user experience that brings success. Taking a user-centred approach to mobile (and other) design can help you keep in mind the outcomes that you intend rather than wasting time on unrewarding designs.The mobile web is a description intended to distinguish accessing the internet on a tablet or a smartphone as opposed to
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Empathy Map – Why and How to Use It

Did you know that users are more likely to choose, buy and use products that meet their needs as opposed to products that just meet their wants? An Empathy map will help you understand your user’s needs while you develop a deeper understanding of the persons you are designing for. There are many techniques you can use to develop this kind of empathy. An Empathy Map is just one tool that can help you empathise and synthesise your observations from the research phase, and draw out unexpecte
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Inside a Design Critique with Facebook

Inside a Design Critique with Facebook | UXploration | Scoop.it
At Facebook, our mission to make the world more open and connected means being open ourselves, sharing not only the work we do but also how we do it. As a result, we began an experiment to share a…
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Every UX Leader Needs A Unique UX Strategy Playbook – Creating a UX Strategy Playbook

Every UX Leader Needs A Unique UX Strategy Playbook – Creating a UX Strategy Playbook | UXploration | Scoop.it
I could tell the question I’d asked was a completely foreign idea, just from the look on the UX team manager’s face. She was sharing her frustration about her product teams asking for the UX team’s…
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McDonald's Unveils New 'Customer Experience' With Table Service, Ordering Kiosks

McDonald's Unveils New 'Customer Experience' With Table Service, Ordering Kiosks | UXploration | Scoop.it
McDonald's took the wraps off its new restaurant today featuring table service and self-ordering kiosks.
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Design Your Employee Experience as Thoughtfully as You Design Your Customer Experience

Tools HR can borrow from marketing.
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Design Thinking: Empathy Maps

Design Thinking: Empathy Maps | UXploration | Scoop.it
Empathy Maps help to rapidly put your team in the user’s shoes and align on pains and gains — whether at the beginning of a project or mid-stream when you need to re-focus on your user. Empathy Map…
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It’s not just decoration: Design is a competitive advantage

It’s not just decoration: Design is a competitive advantage | UXploration | Scoop.it
Companies with good design outperform by nearly every metric that matters now. Why is it still an afterthought at so many companies?
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UXmas | An advent calendar for UX folk

UXmas | An advent calendar for UX folk | UXploration | Scoop.it
UXmas is a digital advent calendar for user experience designers. Every day throughout December in the lead-up to Christmas, a bauble is opened to reveal a new gift to the UX community.
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Designing for Disappearing Interfaces

Designing for Disappearing Interfaces | UXploration | Scoop.it
Considerations for 2025. David looks at the most important considerations for the future when designing for disappearing interfaces.
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The difference between a journey map and a service blueprint

The difference between a journey map and a service blueprint | UXploration | Scoop.it
Everything that happens in our lives is a type of journey. It might be a journey that spans a few minutes, a few years, or an entire lifetime. It could be going to college, the birth of your first…
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The Myth of Invisible Design

The Myth of Invisible Design | UXploration | Scoop.it
One of the most persistent myths in design is that “the best designs are invisible.” There have even been books written about how to make your design more invisible, claiming the best UI is no UI…
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How to Build an Experience Map

How to Build an Experience Map | UXploration | Scoop.it
Create your own experience map to show the journey a customer takes with your/your competitors product/service to identify strategic opportunities.
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10 best new web design tools for November

10 best new web design tools for November | UXploration | Scoop.it
Get to grips with new JavaScript syntax, code faster and better, and try out a web browser for power users
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The Wireframe Perfectionist's Guide

The Wireframe Perfectionist's Guide | UXploration | Scoop.it
If you’re starting fresh on a wireframe project, here's an article by Edric Lapniramai that provides you with a helpful checklist and some useful advice.
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Give Thanks for Good UX

User experiences that bring joy through ease or delight deserve our appreciation. We extend our gratitude for some of this year’s design improvements.
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Designing a Usable Dashboard

Designing a Usable Dashboard | UXploration | Scoop.it
A dashboard, in many ways, is like the screen of a digital device — there are numerous activities that happen underneath the surface, but as users we are unaware of such activities and simply believe…
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