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How using Design Thinking will fix Design Thinking

How using Design Thinking will fix Design Thinking | User Experience - People first | Scoop.it
Design Thinking continues to be a hot topic (this article is one of many talking about it). Design Thinking has been hyped and even fetishized but there are also voices questioning its value, impact, and relevance. Design Thinking faces criticism for its lacking integration with business and compatibility with market reality. There are organizations that …
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Service Toolkit - GOV.UK

Service Toolkit - GOV.UK | User Experience - People first | Scoop.it
The Government Digital Service (GDS) has launched a toolkit that aims to be a one-stop shop for digital service design resources. The service toolkit is a single page on GOV.UK that provides links to all the resources GDS thinks a government digital service designer will need.
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Nice read: IBM #designthinking field guide v3 4 #ux #download

Nice read: IBM #designthinking field guide v3 4  #ux #download | User Experience - People first | Scoop.it
IBM defines design as the intent behind an outcome Read more and download at https://ibm.ent.box.com/s/dw2j8nnmj99446my8vgw26subrs0ztg9/1/10972129481/92578560113/1
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How Creating A Design Language Can Streamline Your UX Design Process – Smashing Magazine

How Creating A Design Language Can Streamline Your UX Design Process – Smashing Magazine | User Experience - People first | Scoop.it
Kyle Cassidy explains how to introduce a design language in order to promote harmony across teams and streamline your UX design process.
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The Designer’s AI Study Guide.

The Designer’s AI Study Guide. | User Experience - People first | Scoop.it
As artificial intelligence gains popularity, designers will need to adapt. Here’s how to get started.
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UX STRAT USA 2016 Workshop: Jim Kalbach, "Mapping Experiences"

UX STRAT USA 2016 Workshop: Jim Kalbach, "Mapping Experiences"
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The UX Design Success Ladder

The UX Design Success Ladder | User Experience - People first | Scoop.it
The Design Success Ladder is the secret to meaningful product development. Learn how to use it to assess your product design now, plus ways to improve it.
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The CEO guide to customer experience | McKinsey & Company

The CEO guide to customer experience | McKinsey & Company | User Experience - People first | Scoop.it
Companies that create exceptional customer experiences can set themselves apart from their competitors.
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Don’t design for mobile, design for mobility

Don’t design for mobile, design for mobility | User Experience - People first | Scoop.it
Just when we were starting to get used to the tools, frameworks and methodologies needed to design good mobile apps, we find the device landscape is changing
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Dynamic Design (magazine/issue 1/fall 2015)

First issue (Fall 2015) of my magazine Dynamic Design. It is a collection of articles about the new revolution in digital design. It is guiding my workshops al…
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Improving Experiences with Service Design - MOSO2015

The following is a presentation I gave at MOSO2015 on how to improve the customer or user experience through the practice of service design. I provided example…

Via Fred Zimny
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The Customer Gap - Future Of Customer Interactions

Marketing is moving from a market creation tool to a customer interface tool. This means: Taking ownership of the customer in the company and implementing this…

Via Eric_Determined / Eric Silverstein
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Eric_Determined / Eric Silverstein's curator insight, July 3, 2015 4:31 PM

Lessons from brands such as BMW, 7-Eleven and others, remind everyone the importance of engaging your customers, in order to keep pace with not only their interest and desires, but also what is impacting them in their lives, new technologies, etc...


Share your experience of a brand that has evolved, creates engaging experiences, then share one that has failed you over time.

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7 future web design trends

7 future web design trends | User Experience - People first | Scoop.it
Too many articles will tell you what is cool in web design. I’m going to take you past the obvious to make some real pre…
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10 Principles For Design In The Age Of AI

10 Principles For Design In The Age Of AI | User Experience - People first | Scoop.it
Yves Bhar shares a new kind of design manifesto.
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User Centered Design Canvas — First UX tool combining user needs with business goals

User Centered Design Canvas — First UX tool combining user needs with business goals | User Experience - People first | Scoop.it
User Centered Design Canvas is an easy to use and effective tool for analysing, organising and facilitating user experience design. First UX tool combining user needs with business goals.
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The Circular Design Guide

The Circular Design Guide | User Experience - People first | Scoop.it
What if you could redesign everything? The Circular Design Guide is a collaboration between IDEO and the Ellen MacArthur Foundation. It's an action-oriented set of methods, mindsets and thought starters to help innovators design circular solutions that are fit for the future.
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PREDICTIVE_WORLD, the program that predicts your future/

PREDICTIVE_WORLD, the program that predicts your future/ | User Experience - People first | Scoop.it
Based on scientific research, discover what your data says about who you are, and even what you’ll be.
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Designing for Television

Designing for Television | User Experience - People first | Scoop.it
An introduction to the basic ingredients of a TV UI and what to consider when designing for the home and variety of technology involved.
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Designing for Disappearing Interfaces

Designing for Disappearing Interfaces | User Experience - People first | Scoop.it

“I will answer very simply, that the internet will disappear…
It will be part of your presence all the time.”

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UX Design & Digital Storytelling: Why Story Is Central to User Experience - Ceros Blog

UX Design & Digital Storytelling: Why Story Is Central to User Experience - Ceros Blog | User Experience - People first | Scoop.it
What does UX design have to do with digital storytelling? More than you would think. Learn why reframing your UX thinking around story is valuable.
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The Elements of Value Pyramid

The Elements of Value Pyramid | User Experience - People first | Scoop.it
The Elements of Value Eric Almquist John Senior Nicolas Bloch When customers evaluate a product or service, they weigh it
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The little book of IDEO

We’re going to attempt to address some of the eternal questions that we are asked, such as:

 

“People talk a lot about the culture here,
how would you describe it?”

“How exactly does IDEO work?”

“What are the development opportunities
for me at IDEO?”

“Why don’t you even have an organizational chart?”

 

…and many more.

 

https://www.ideo.com/lboi/

 

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The state of responsive images in 2015

The state of responsive images in 2015 | User Experience - People first | Scoop.it
The Web is a visual medium. The vast majority of that visual landscape is thanks to image files. Whilst plenty can be achieved with CSS, and inline SVG, most si
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Beyond Design Thinking at DNA

The first prototype of our approaches to move beyond design thinking at DNA. Touching on a number of new tools and techniques as well as theoretical positions …

Via Fred Zimny
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Wally Brill's curator insight, August 12, 2015 11:23 AM

A really interesting, disruptive view of design

Raquel Oliveira's curator insight, August 13, 2015 5:39 PM

Que tal um "mergulho" nos bastidores de Design Thinking?

Investigar o Universo Customer Experience & User Experience...

#avancee 

Mike Donahue's curator insight, August 14, 2015 9:57 AM

Great deck that captures the challenges and pitfalls of how design thinking and other methodologies and used by business. Some great quotes in there as well. I found slides 16, 26, 30, 34 and 36 especially provocative and insightful.

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Inside Design: GoPro

Inside Design: GoPro | User Experience - People first | Scoop.it
Walking in someone else’s shoes has never been easier thanks to one of my favorite InVision users: GoPro.
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