User Experience - Experiencia de Usuario
595 views | +0 today
Follow
User Experience - Experiencia de Usuario
All about User Experience, CustomerJourneyMaps,
Your new post is loading...
Your new post is loading...
Rescooped by nodosarquitectura from Designing service
Scoop.it!

Customer journey transformation: The idea, the impact, and how to s...

Why do companies need to manage the entire customer experience?

Via Fred Zimny
more...
No comment yet.
Scooped by nodosarquitectura
Scoop.it!

Mental Model Diagrams (Cartoon) | Smashing UX Design

Mental Model Diagrams (Cartoon) | Smashing UX Design | User Experience - Experiencia de Usuario | Scoop.it
We tend to carefully create our HTML and CSS, and meticulously place every pixel to our designs. We plan exactly where our content should be placed on a particular site.
more...
No comment yet.
Scooped by nodosarquitectura
Scoop.it!

CX Journey Maps

CX Journey Maps | User Experience - Experiencia de Usuario | Scoop.it
Customer Experience Designer, Consultant, and Speaker Mike Wittenstein is using Pinterest, an online pinboard to collect and share what inspires you.
more...
No comment yet.
Rescooped by nodosarquitectura from I+D Comunicación & Network Thinking
Scoop.it!

Explaining Diagrams: a short introduction

Diagrams are everywhere — from the established conventions of highway signs to the newly emerging visualizations appearing on social networking websites. Most people…

Via Comandante Tom
more...
No comment yet.
Rescooped by nodosarquitectura from Designing service
Scoop.it!

How to map and study Customer Journey?

How to map and study Customer Journey? | User Experience - Experiencia de Usuario | Scoop.it
http://www.servicedesigntools.org/tools/8 Generating and visualising the map is one thing, capturing data and understanding to generate it is another thing.

Via Fred Zimny
more...
No comment yet.
Scooped by nodosarquitectura
Scoop.it!

KLM Surprise

In the past weeks we have been committing little acts of kindness because we wanted to discover how happiness spreads. Have a look to see what happened.. Als...
more...
No comment yet.
Scooped by nodosarquitectura
Scoop.it!

Colour: User Experience (UX) And Psychology | Usability Geek

Colour: User Experience (UX) And Psychology | Usability Geek | User Experience - Experiencia de Usuario | Scoop.it
Colour psychology is extremely important to convey a positive User Experience (UX) for your users.
more...
No comment yet.
Scooped by nodosarquitectura
Scoop.it!

Experience is the “NEW” Product | /var/log

Experience is the “NEW” Product | /var/log | User Experience - Experiencia de Usuario | Scoop.it
We've been riding on a wave of consumerism since the best part of last century, product of the industrial and services revolutions, the amount of products a...
more...
No comment yet.
Scooped by nodosarquitectura
Scoop.it!

Illustration in UX Research

This is a video contributed by Amberlight Partners from the United Kingdom. They have trained UX illustrators in their research team who use illustration to ...
more...
No comment yet.
Scooped by nodosarquitectura
Scoop.it!

trendwatching.com's October 2012 Trend Briefing covering the consumer trend "SERVILE BRANDS"

trendwatching.com's October 2012 Trend Briefing covering the consumer trend "SERVILE BRANDS" | User Experience - Experiencia de Usuario | Scoop.it
more...
No comment yet.
Scooped by nodosarquitectura
Scoop.it!

What the #$%@ is UX Design?

http://uxmastery.com In this video I explain not only what UX Design is, but also why you should learn more about it, regardless of your job. Visit http://ux...
more...
No comment yet.
Scooped by nodosarquitectura
Scoop.it!

Exploratorium: Mapping the Experience of Experiments - Adaptive Path

Exploratorium: Mapping the Experience of Experiments - Adaptive Path | User Experience - Experiencia de Usuario | Scoop.it
more...
No comment yet.
Rescooped by nodosarquitectura from Expertiential Design
Scoop.it!

A Year's Worth of Information Design [INFOGRAPHICS]

A Year's Worth of Information Design [INFOGRAPHICS] | User Experience - Experiencia de Usuario | Scoop.it
The Many Facets of UX Design [INFOGRAPHIC] - UX Designers play many roles on a project. They must conduct primary end-user research, then utilize the findings to Design intuitive information architecture and interaction ...

Via Michael Allenberg
nodosarquitectura's insight:

Another excellent info graphic!

more...
Michael Allenberg's curator insight, January 4, 2013 7:23 PM

Another excellent info graphic!

Scooped by nodosarquitectura
Scoop.it!

Why Companies Should Invest in the Customer Experience | Visual.ly

Why Companies Should Invest in the Customer Experience | Visual.ly | User Experience - Experiencia de Usuario | Scoop.it
Companies spend millions on advertising every year, but is it worth it?
more...
Fred Zimny's curator insight, December 17, 2012 1:00 PM

It is your only sustainable competitive edge.

Scooped by nodosarquitectura
Scoop.it!

For Customer Experience, "Just OK" Is Not OK

For Customer Experience, "Just OK" Is Not OK | User Experience - Experiencia de Usuario | Scoop.it
Excellent customer experiences fuel growth, drive loyalty, are emotionally rewarding, and inspire people to become vocal champions of brands and the organizations behind them.
more...
No comment yet.
Rescooped by nodosarquitectura from Expertiential Design
Scoop.it!

Five User Experience Lessons from Tom Hanks | UX Magazine

Five User Experience Lessons from Tom Hanks | UX Magazine | User Experience - Experiencia de Usuario | Scoop.it
Five User Experience Lessons from Tom Hanks http://t.co/TWkY3Tgn...

Via Michael Allenberg
more...
No comment yet.
Scooped by nodosarquitectura
Scoop.it!

The Product Canvas | Agile

The Product Canvas | Agile | User Experience - Experiencia de Usuario | Scoop.it
The Product Canvas | Agile: http://t.co/hId7HKGd #ux #agile...
more...
No comment yet.
Rescooped by nodosarquitectura from UXploration
Scoop.it!

Whitney Hess » Pleasure and Pain » What’s Your Problem? Putting Purpose Back into Your Projects

Whitney Hess » Pleasure and Pain » What’s Your Problem? Putting Purpose Back into Your Projects | User Experience - Experiencia de Usuario | Scoop.it

Design is both problem and solution. In order to know we are creating the right solution, we have to make sure we’re solving the right problem.


Via Mario K. Sakata
more...
Pim van Wetten's comment, October 26, 2012 4:42 AM
Great article!
Mario K. Sakata's comment, October 26, 2012 11:35 PM
this is the best so far, well explaining what design needs to accomplish and how to do it right.
Rescooped by nodosarquitectura from UXploration
Scoop.it!

Lean Strategy for UX Design

Lean Strategy for UX Design | User Experience - Experiencia de Usuario | Scoop.it

Lean strategy in UX design means getting to a simple, actionable statement about what problem we are going to solve for the user as soon as possible, so that the design process can proceed. In fact, lean strategy often happens in concert with design, enabling us to be more adaptive and to more easily apply our thinking to our designs.


Via Mario K. Sakata
more...
No comment yet.
Scooped by nodosarquitectura
Scoop.it!

No te quieren por lo que tú haces, sino por lo que ellos obtienen | Blog de Manuel Guillermo Silva

No te quieren por lo que tú haces, sino por lo que ellos obtienen | Blog de Manuel Guillermo Silva | User Experience - Experiencia de Usuario | Scoop.it
more...
No comment yet.
Scooped by nodosarquitectura
Scoop.it!

User Experience: Persuasion Vs Manipulation

User Experience: Persuasion Vs Manipulation | User Experience - Experiencia de Usuario | Scoop.it
User Experience Ethics First published on Technorati. User behavior and hence user experience can be influenced by persuasion.
more...
No comment yet.