Search is a conversation: a dialogue between user and system that can be every bit as rich as human conversation. Like human dialogue, it is bidirectional: on one side is the user with their information need, which they articulate as some form of query.
On the other is the system and its response, which it expresses a set of search results. Together, these two elements lie at the heart of the search experience, defining and shaping much of theinformation seeking dialogue. In this piece, we examine the most universal of elements within that response: the search result.
Via laurent c.