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UXploration
Explore the art of UX persuasion.
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Revisiting Proto-Personas for Executive Alignment

Revisiting Proto-Personas for Executive Alignment | UXploration | Scoop.it

Design is an iterative progress, ideas might seem good on the surface but they can always be made simpler, better, and more effective. This collaborative exercise sets a great precedent for the rest of our engagement as we will present and iterate many more times as we design and develop meaningful experiences for our users that also perform for our clients.

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Transforming Customer Experience: From Moments to Journeys

Why do companies need to manage the entire customer experience? New analysis reveals that the entire customer journey - the series of interactions with a brand…
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Fjord Service Design Academy: A business case for transformative serv…

Fjord Service Design Academy: A business case for transformative serv… | UXploration | Scoop.it
Nancy Birkhölzer and Melanie Wendland from Fjord’s Service Design Academy delivered a keynote at the Service Design Conference organized by the German chapter …
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Effective Minimalism in Experience Design

Effective Minimalism in Experience Design | UXploration | Scoop.it
When used effectively, minimalism can really drive home a site's design. Writer Tara Hornor walks us through a few good (and not-so-good) minimalistic websites.
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Integrating Human-Centered Design to unlock a step-change in value creation

Integrating Human-Centered Design to unlock a step-change in value creation | UXploration | Scoop.it
In today’s digital environment, every company wants to be the disruptor, and Human-Centered Design (HCD) is the way to get there. Unlike traditional strategy, which is often linear, slow, and product-driven, HCD enables companies to build agile businesses, products, and experiences that meet users’ ever-evolving needs. This infographic illustrates the three key phases of HCD: understand, visualize, realize.
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How to Use Persona Empathy Mapping

How to Use Persona Empathy Mapping | UXploration | Scoop.it

Persona Empathy Mapping is a workshop activity that builds empathy, gains alignment around user needs, goals, and pain-points, and bridges the gap between personas and design concepts. 

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Judith Jassogne's curator insight, July 6, 11:34 AM

Great Idea to go further with Persona ! thanks a lot !

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Enabling a Career Shift from User Experience to Service Design

Enabling a Career Shift from User Experience to Service Design | UXploration | Scoop.it

To shift from doing digital UX design to doing service design, you need to be unremorsefully analytical and inquisitive. Questioning the value and the context of what you’re doing represents a great first step toward broadening the scope of your work.

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How Medium Is Building a New Kind of Company with No Managers

How Medium Is Building a New Kind of Company with No Managers | UXploration | Scoop.it
After Ev Williams first started working on Twitter, he reached out to Jason Stirman in Texas. “You have to come out here,” Williams said. “Twitter is happening and we want you to join us.” But Stirman wasn’t easily convinced. “I told him, ‘You want me to move for 140 characters and a button? I don’t think so,’” Stirman says. “And I’ll never forget this. Ev looked me right in the eye and said, ‘If we do this right, it’ll totally change the way the world communicates.’ I thought to myself, ‘I like you, but you’re crazy.’” He regretted his decision almost immediately, and 18 months later, when Twitter hit 50 or so employees, he made the jump.
 
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Touchpoint Dashboard Journey Mapping Guide 2014

Best practices for approaching Customer Journey Mapping activities.
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Design Principles for Wireframing

Design Principles for Wireframing | UXploration | Scoop.it

In this article, Chris Bank of UXPin – The UX Design App details some of the principles that will help you design better wireframes and, ultimately, better products.

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Content Isn’t King, Content Is a Product

Content Isn’t King, Content Is a Product | UXploration | Scoop.it

If content is king, then it’s like the king on a chessboard: important but not very powerful.

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Choosing the Right Metrics for User Experience

Choosing the Right Metrics for User Experience | UXploration | Scoop.it
Metrics are the signals that show whether your UX strategy is working. Using metrics is key to tracking changes over time….
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Design thinking for designing and delivering services

Updated slide deck June 2014. Workshop delivered for CAVAL HR committee for academic libraries.
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Crafting a UX Strategy for Wearables and the Mobile Mainframe

Presented at Madison+UX 2014 Google Glass, Samsung Gear, MetaWatch, Fitbit Flex, and a whole host of other wearable devices are weaving a connectivity web with…
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How to Choose the Right UX Metrics for Your Product

How to Choose the Right UX Metrics for Your Product | UXploration | Scoop.it
Choosing the right UX metrics for your product can be a tough challenge. The HEART framework by Google can help you proceed with confidence.
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Enterprise Information Architecture

Enterprise Information Architecture | UXploration | Scoop.it

Effective Utilization of Information Assets. Enterprise Information Architecture (EIA) is an Information Architecture for optimizing the web-based on an overall bird’s-eye view of one’s company or organization—Enterprise.

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Structuring a New Collaborative Culture

Structuring a New Collaborative Culture | UXploration | Scoop.it
Collaboration is crucial in creative ventures, yet building a culture that allows it to flourish can be tricky—particularly in traditional, hierarchically minded organizations. But with a little tweaking, any space has the potential to become a hotbed of connected thinking. As Rosie Manning learned recently, true collaboration thrives in an environment built on trust, openness, and flexibility.
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Secrets of the Creative Brain

Secrets of the Creative Brain | UXploration | Scoop.it
A leading neuroscientist who has spent decades studying creativity shares her research on where genius comes from, whether it is dependent on high IQ—and why it is so often accompanied by mental illness. 
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The Science of Happy Design

The Science of Happy Design | UXploration | Scoop.it
There's plenty of research on ways that technology negatively impacts our lives, yet very little on how design - an integral part of that technology - might positively impact us. Pamela Pavliscak, a speaker at the upcoming conference Madison + UX, shares a research project that shows how a positive design can benefit our overall happiness.
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Designing the Intangible: an Introduction to Service Design

Designing the intangible An introduction to service design Jennifer Bove & Ben Fullerton
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Michael Allenberg's curator insight, June 24, 7:24 AM

Lest we forget...

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For Developers, a Little UX can Go a Long Way

For Developers, a Little UX can Go a Long Way | UXploration | Scoop.it

More features do not necessarily ensure a better product—useful features do.

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How do we solve the Enterprise UX skills gap?

How do we solve the Enterprise UX skills gap? | UXploration | Scoop.it
Enterprise user experience is in a good news/bad news predicament. Here's tips on UX training and skills development.
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Cheat sheet: Understanding the role of design in startups

Cheat sheet: Understanding the role of design in startups | UXploration | Scoop.it
This article was originally published at The Wall Street Journal. We are entering a golden era of software product design. Advances in software engineering allow us to create new products faster than ever, so we…
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Citizen Experience Design

Talk about the need for design in government, and the opportunity for UX and design professionals to make a difference by helping the public sector work better…
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Products to services – transformation of the world markets orientation – institute of design warsaw

Products to services – transformation of the world markets orientation – institute of design warsaw | UXploration | Scoop.it
From product to serviceTransformation of the world Stefan Moritz – Warsaw 2011market’s orientation
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