Usability
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Why is it that [some] designers get it so wrong? (Jakob Nielsen)

Jakob Nielsen answers an audience question about why some designers keep making UX mistakes like including design elements that are ignored due to banne
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Start making sense - Wylie Communications, Inc.

Start making sense - Wylie Communications, Inc. | Usability | Scoop.it
Start making sense: Convince reviewers to abandon jargon. Here’s a list of reasons to avoid jargon. it hinders communication and hurts business.
Elizabeth Bowden's insight:
You just can't beat Ann Wylie on Communication!
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Don Norman: The term "UX"

We asked Don what he feels about the way people are using terms like “UX” and “user experience” these days. Don Norman, Ph.D., is co-founder and principa
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User Experience explained in less than 3 minutes.
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A Link is a Promise

A Link is a Promise | Usability | Scoop.it
The words in a link label make a strong suggestion about the page that is being linked to. The destination page should fulfill what the anchor text promises.
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Skeuomorphism Will Never Go Away, And That's a Good Thing

Skeuomorphism Will Never Go Away, And That's a Good Thing | Usability | Scoop.it
Just a year and a half ago, we noted the demise of skeuomorphism in Apple interface design. Today, Co.Design's John Brownlee points out that "the most-hated design trend" is back with Apple Watch's clock-like interface. But skeuomorphism never really went away. In fact, we should all hope it never does.
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UX Without Users Is Not UX

UX Without Users Is Not UX | Usability | Scoop.it

"One of the biggest complaints from UX professionals is the lack of support from their organizations for UX-related activities, such as user research. The problem is amplified with a quick-release product-development framework such as Agile. Even worse, Agile development methods such as Scrum typically do not include UX designers as a core role, leaving many organizations to assume that UX is nonessential. This is a tragic mistake.

 

My latest interviews with Agile team members reveal that most teams are not performing user research on their concepts or designs. Respondents cited time constraints and lack of UX resources among the top reasons for this trend. Lack of user research could also happen with any product development model, including waterfall. Regardless of the method, organizations are shipping products without knowing their true value to the customer. It doesn’t matter how many products we release. If they’re junk, we’re simply shipping a lot more of it."

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Beware Horizontal Scrolling and Mimicking Swipe on Desktop

Beware Horizontal Scrolling and Mimicking Swipe on Desktop | Usability | Scoop.it
Even as more sites mimic swiping gestures and incorporate horizontal scrolling in desktop designs, users remain reluctant to move sideways through content.
Elizabeth Bowden's insight:

"Anecdotally, the disdain for it is so widespread, that I like to use it to illustrate what user experience is to people unfamiliar with the field. I ask if they can think of a website scrolling horizontally. They usually groan and say they hate it, and then I explain how we look at things like that and find ways to make them better. Usually they respond along the lines of “Thank you, I wish there were more of you.”."

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Writing Hyperlinks: Salient, Descriptive, Start with Keyword

Writing Hyperlinks: Salient, Descriptive, Start with Keyword | Usability | Scoop.it
To help users quickly find what they need, anchor text should stand out from the body content and accurately describe the page that it refers to.
Elizabeth Bowden's insight:

Underlined, blue hyperlinks are the most scannable.

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Filtered vs. Faceted Searches

Filtered vs. Faceted Searches | Usability | Scoop.it
Filters and faceted navigation both reduce large masses of content to a more narrowly focused display, but facets add more power while requiring more work.
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New LMS Survey Results: Is Learning Tech On Target?

New LMS Survey Results: Is Learning Tech On Target? | Usability | Scoop.it

"However, we were surprised that LMS dissatisfaction actually seems to have increased over time. In 2010, 45% of survey participants graded their system C, D or F. However, this year, 60% of participants said they consider their LMS “somewhat” or “very” ineffective at addressing advanced needs. 60% actually plan to replace their systems."

Elizabeth Bowden's insight:

"The underlying data suggests that, while the terms may be the same, the intention may be shifting. Almost a decade ago, learning organizations struggled just to provide basic standardized reports, and LMS integration with HR and ERP systems."

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Design Matters!

Design Matters! | Usability | Scoop.it
The Cool To Do Drugs Pencil features the anti-drug slogan "Too Cool To Do Drugs," which shortens to "Cool To Do Drugs" and later "Do Drugs" as the pencil is sharpened. The pencil was created by BRR...
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UX the Bruce Lee Way | UX Magazine

UX the Bruce Lee Way | UX Magazine | Usability | Scoop.it

"“Expose yourself to various conditions and learn … Absorb what is useful, discard what is not, add what is uniquely your own.”

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Designers are not users (Jakob Nielsen)

Jakob Nielsen explains why designers are not users. Jakob Nielsen, Ph.D., is co-founder and principal of Nielsen Norman Group: User Experience Research

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Universal Navigation: Connecting Subsites to Main Sites

Universal Navigation: Connecting Subsites to Main Sites | Usability | Scoop.it
On large sites with several standalone subsites, universal navigation provides quick access to the main site.
Elizabeth Bowden's insight:
Universal navigation vs. a subsite's global navigation.
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What UX Designers can Learn from Architects

What UX Designers can Learn from Architects | Usability | Scoop.it

"In both architecture and UX design, the context of the design can make or break the product. Some UX designers struggle to justify spending time on user research to product owners. Others see it as a luxury they can’t afford. As a result, designers and stakeholders make inaccurate assumptions about their potential users, and create features that no one uses."

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What Can Programmers and Writers Learn From One Another?

What Can Programmers and Writers Learn From One Another? | Usability | Scoop.it

Simple, elegant solutions work, no matter the discipline.

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5 provocative views on usability testing

5 provocative views on usability testing | Usability | Scoop.it
5 common beliefs about usability testing are false.
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5 Basic Usability Principles Every Website Should Follow

5 Basic Usability Principles Every Website Should Follow | Usability | Scoop.it

Web usability is basically about making the website more comprehensible and easy-to-use. A whole discipline has evolved from this one core idea. Now it is more than a web design trend that you may or may not follow, but rather a must-have quality attribute for every website.

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The Hottest Web Design Trends of 2014: Updated | JUST™ Creative

The Hottest Web Design Trends of 2014: Updated | JUST™ Creative | Usability | Scoop.it
An updated look at the hottest best web design trends of 2014 including a showcase of modern web design inspiration.
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South By Southwest User Experience

Here's a quick selection of some of the tweets focused on #UX at South By South West 2014. The more you actually think about UX the greater its importance. It's fundamental. If you're not designing a digital or physical thing around the customers and users how can you ever deliver any value to them?
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The Reciprocity Principle: Give Before You Take in Web Design

The Reciprocity Principle: Give Before You Take in Web Design | Usability | Scoop.it
Humans tend to return good deeds: use this social psychology law in user interface design to gain users’ trust and motivate engagement with your site or app.
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Why you should move that button 3px to the left

Why you should move that button 3px to the left | Usability | Scoop.it

"When we’re happy, using an interface feels like play. The world looks like a puzzle, not a battle. So when we get confused, we’re more likely to explore and find other paths to success. There’s a whole book on this topic: Emotional Design by Don Norman. But here’s the important bit: Getting design details right can create positive emotional states that actually make products easier to use."

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Everything I Really Need to Know about User Experience I Learned in Sunday School | UX Magazine

Everything I Really Need to Know about User Experience I Learned in Sunday School | UX Magazine | Usability | Scoop.it

"As corny as it may sound, the values that I see at play in most good user experience work are the same ones I learned in Sunday School."

Elizabeth Bowden's insight:

"“Usability” is just a five-dollar synonym for helpfulness. A usable site or app is a helpful site or app. A usable widget is a helpful widget."

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10 Ways to Get a Horrible Survey Response Rate: Measuring Usability

10 Ways to Get a Horrible Survey Response Rate: Measuring Usability | Usability | Scoop.it

"You've worked hard designing your survey, you need data to make better decisions for your product, you need people to answer your survey!"

Elizabeth Bowden's insight:

10 things to avoid when creating a survey.

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