Usability and UX
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Usability and UX
Thoughts on user experience, interaction design and HCI / www.be-intuitiv.com
Curated by Emilie Duciel
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Designing For Purpose

Applying Perceptual Control Theory (PCT) to UX design to break out of the stimulus-response trap.

 

Source: Alex O'Neal 

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Persuasion Triggers in Web Design: Don't forget the moral!

Persuasion Triggers in Web Design: Don't forget the moral! | Usability and UX | Scoop.it

Designers (and Persuasion architects) use social psychology outcomes to make better conversion rates. Here is a list you should be aware of, as a user as well as a customer. But even if you know it, it's tricky not to fall for it. Well, we're human!

Dmitry Fadeyev wrote a less-diplomatic note but oh-so-fascinating and take the banners for moral design: http://fadeyev.net/2012/06/19/moral-design/

 

So, designers, please, for the sake of User Experience and Customer Experience, stop considering users as wallets-on-feet (French idiomatic expression... but I guess it's self-explanatory enough ;) ).

 

 

Source: David Travis, Smashing Magazine / Dmitry Fadeyev, http://fadeyev.net

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The S.M.A.R.T. User Experience Strategy

The S.M.A.R.T. User Experience Strategy | Usability and UX | Scoop.it

"With no concrete user or business goals to satisfy, [except "create a] good user experience". It was like being told to drive but not given a destination."

Well, that's true enough!

 

Dickson Fong tells us how to start with the basics and the SMART goals (you know, this thing you learnt at the Uni...)

 

Source: Dickson Fong, Smashing UX Design

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Designing Search: As-You-Type Suggestions

Designing Search: As-You-Type Suggestions | Usability and UX | Scoop.it

Tony Russell-Rose explores the benefits of Auto-complete, Auto-suggest and Instant results in search engines. Reasons to be for all of them: saving time, avoiding spelling mistakes and facilitating a more interactive dialogue between the user and the search application. To use without moderation (almost)!

 

Source: UX Magazine, Tony Russell-Rose

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The ROI of User Experience with Dr. Susan Weinschenk

How to explain Return On Investment to your stakeholders? It is particurlarly tricky, especially when it is about UX (user research, wireframing...) Dr Susan Weinschenk illustrates the ROI of User Experience in a video. An usable way of demonstrating ideas... Effective, efficient, satisfactory!

 

Source: http://www.humanfactors.com

 

And also: http://www.whatmakesthemclick.net, blog by Dr Susan Weinschenk

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Augmented reality glasses... for tomorrow?

Microsoft augmented reality... a video which gives away humorously what users think and live through with Microsoft products...

 

This video was published after Google's project glass annoucement: http://www.pcworld.com/article/253200/googles_project_glass_teases_augmented_reality_glasses.html%23tk.hp_new

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Analytics, numbers, etc... What does this mean?!

Analytics, numbers, etc... What does this mean?! | Usability and UX | Scoop.it

"A non-geeky guide to understanding performance measurement terms".

A clear article to help understand web-people when they are talking...

 

Source: Josh Bixby, WebPerformanceToday.com

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Belle Chua's curator insight, January 1, 2014 11:32 PM

A non-geek's guide to understanding Web Analytics

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A World With No Keyboard And No Mouse

A World With No Keyboard And No Mouse | Usability and UX | Scoop.it

Technology changes our behaviors... or is it the other way around: our better understanding of our own needs tends to lead to new technology?

 

Source: Mitch Joel, Six Pixel of Separation

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East Asian Cultural Perception in UX

East Asian Cultural Perception in UX | Usability and UX | Scoop.it

"Time, language, history. If we can call such basic concepts into question, what does that mean for other design elements when designing interfaces for a global audience?"

Kendra Schaefer shares her experience of cultural design and explains why it is important that UX consultants care about it.

 

Source : OneExtraPixel

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There Is No Mobile Web!

There Is No Mobile Web! | Usability and UX | Scoop.it
In his There Is No Mobile Web presentation at Breaking Development in Nashville TN, Jeremy Keith outlined why Web designers and developers need to embrace the flexibility inherent in the Web especially in today’s multi-device world.

 

Source: Luke Wroblewski website

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7 +- 2: a myth?

7 +- 2: a myth? | Usability and UX | Scoop.it

We could remember up to 7 items in a list (+ or - 2) in our short-term memory. This premise is challenged because it is suspected to be a misinterpretation of one of Miller's article from 1956! Our short-term memory seems less efficient since we could remember only 3 or 4 items in a list.

 

Source: Farrington - 2011 - Performance Improvement Quarterly - Wiley Online Library

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The UX designer: our friend

Who doesn't love a good UX design, and who doesn't get totally frustrated with bad experience design. Hail to all the great UX designers of the world. Spread the love for UX design !!!
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A little bit of history with Chicken and Egg

A funny video to demonstrate how UX (User eXperience) and UI (User Interface) are interlocking and working together to make users happy... most of the time!

 

Source: @natigarcia

 

 

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Responsive Design: Where is the Typography in all that?

Responsive Design: Where is the Typography in all that? | Usability and UX | Scoop.it

Thanks to this insightful article, Olivier Reichenstein explains with simplicity and visual examples the relationship between user and font (size). I thought I was the only one annoyed by all these user interfaces with too small font sizes... What a relief! No, small fonts are not trendy!! Thanks Olivier.

 

Source: Olivier Reichenstein, iA blog, http://informationarchitects.net/blog

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The History Of Usability: From Simplicity To Complexity

The History Of Usability: From Simplicity To Complexity | Usability and UX | Scoop.it
The story of usability is a perverse journey from simplicity to complexity. That’s right, from simplicity to complexity—not the other way around.

 

Sometimes it's good to stand back and think philosophycally about what we are doing (well... it can't hurt from time to time!)

 

Source: Mads Soegaard, Smashing Magazine

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Enhancing Your eCommerce Site’s Credibility

Enhancing Your eCommerce Site’s Credibility | Usability and UX | Scoop.it

Rajlakshmi Borthakur explains how retail site owners can enhance the user experience on their websites in order to have a better ROI. Well, long story short: give your website some human qualities and features! After all, it's all about inter-personal relationship, so if you want your user feeling confortable in this relationship, provide credibility, reassurance, transparency and honesty (at least).

This may sounds like common sense, but it is worth saying it again and again and again. Your website is a media between you and your customer, it is you, so why would you like your website looking, talking and acting like a robot or a machine?

 

Source: Rajlakshmi Borthakur, UX Booth

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Mental Models (comics)

Mental Models  (comics) | Usability and UX | Scoop.it

Indi Young, author of Mental Models (2008), shows how mental models can help us to design better services for users. A concrete example of User-Centered Design (that can not harm!)

 

To know more, read her book! It is fascinating and avoids boring academic-tone: Indi Young, Mental Models, Aligning design strategy with human behavior, Rosenfeld Media, 2008

 

Source : Smashing Magazine

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Responsive Navigation Patterns

Responsive Navigation Patterns | Usability and UX | Scoop.it

It's very tricky to chooose a navigation pattern (menu) when it comes to mobile screen. And it's even more complicated when you've already got a "big screen" website. Brad Frost exposed in a neat article the pros and cons of different responsive navigation pattern stratagies. Not exhaustive but inspiring. What would you choose?

  

Source: Brad Frost, bradfrostweb.com

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How to prioritise usability problems

How to prioritise usability problems | Usability and UX | Scoop.it

As usability experts, it's tempting sometimes to just prioritise "with your guts". This article, old but still accurate, describes a method to prioritise the issues so that the stakeholders know which ones are the most serious.

 

Source: David Travis, User Focus

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A Brief Rant on the Future of Interaction Design

A Brief Rant on the Future of Interaction Design | Usability and UX | Scoop.it

An interesting approach calling into question the future of interaction design. Our hands are such a powerful tool... why only use them to slide images under glass?

 

Source: Bret Victor, Worry Dream 

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Idiots, Drama Queens and Scammers: Improving Customer Service with UX

Idiots, Drama Queens and Scammers: Improving Customer Service with UX | Usability and UX | Scoop.it

"User experience design isn’t just about building wireframes and Photoshop mock-ups. It extends to areas that you wouldn’t necessarily think are part of the discipline."

 

Source : Laura Klein, Smashing Magazine

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Book: Responsive Web Design

Book: Responsive Web Design | Usability and UX | Scoop.it

Responsive web design is the solution for your website to be perfect (in its layout) in spite of all the multiple devices and platforms of your users.

 

Is this the end of apps?

 

Book available on www.abookapart.com/products/responsive-web-design

 

Source : A List Apart

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I, Interface

I, Interface | Usability and UX | Scoop.it

The Asimov's three laws of robotics... applied to interfaces! A short article about how to make the web a better place.

 

Source: Adactio: Journal

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Why “Click Here” should die!

Why “Click Here” should die! | Usability and UX | Scoop.it

A blog post to advocate the death of "Click Here" links. 

As a matter of fact, bad web promotion + bad accessibility + wasted spaces are 3 big reasons to kill all the stupid "Click Here" links.

 

Source: Uffenorde.com

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