Usability and User Experience
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Usability and User Experience
Advocating the User Experience
Curated by Jean Schiller
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Study: Consumers More Likely to Shop On Mobile Devices Than PCs

Study: Consumers More Likely to Shop On Mobile Devices Than PCs | Usability and User Experience | Scoop.it
a new comscore study reveals the substantial growth in mobile commerce.
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Consumer advocacy groups up in arms over 'return profiles'

Consumer advocacy groups up in arms over 'return profiles' | Usability and User Experience | Scoop.it
Although retailers claim it's a move to fight fraud, the tracking of customer returns is yet another retail technology coming under fire from consumers.
A recent story in
Jean Schiller's insight:

I already assumed they did this.  Is it really news to anyone?

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Tablet Usability: Findings from User Research

Flat design and improperly rescaled design are the main threats to tablet usability, followed by poor gestures and workflow.
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The Anatomy of a Successful Responsive Website [INFOGRAPHIC]

The Anatomy of a Successful Responsive Website [INFOGRAPHIC] | Usability and User Experience | Scoop.it
With a societal shift toward mobile, webmaster tool WhoIsHostingThis? has some tips for responsive web design, to ensure your content looks good everywhere.
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LukeW | Responsive Web Design Performance

LukeW | Responsive Web Design Performance | Usability and User Experience | Scoop.it
LukeW Ideation + Design provides resources for mobile and Web product design and strategy including presentations, workshops, articles, books and more on usability, interaction design and visual design.
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Mobile Usability for Cats: Essential Design Principles for Felines

Mobile Usability for Cats: Essential Design Principles for Felines | Usability and User Experience | Scoop.it
Feline users require special considerations, including larger tap target zones for paws, continual animation, and audible vocalization.
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Accessibility expert warns: stop using carousels | News | .net magazine

Accessibility expert warns: stop using carousels | News | .net magazine | Usability and User Experience | Scoop.it
Jared Smith slams UI elements that are detrimental to users
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Accessibility expert warns: stop using carousels | News | .net magazine

Accessibility expert warns: stop using carousels | News | .net magazine | Usability and User Experience | Scoop.it
Jared Smith slams UI elements that are detrimental to users
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TEDxHogeschoolUtrecht - Pieter Desmet - Design for Happiness

Pieter (M.A.) Desmet is associate professor of Emotional Design at the department of Industrial Design, Delft University of Technology. He is board member of...

Via Alexis Brantes
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Texas Hotel Fulfills Guest's Ridiculous Request

Texas Hotel Fulfills Guest's Ridiculous Request | Usability and User Experience | Scoop.it
When Dustin Wray booked a room for himself and his girlfriend at the Woodlands Resort near Houston last month he decided to test the resort’s customer service.
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Should Your Website Be Using Adaptive Design?

Should Your Website Be Using Adaptive Design? | Usability and User Experience | Scoop.it
Your customers need different things depending on which device they use.
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Applying Lean UX

Applying Lean UX | Usability and User Experience | Scoop.it
I originally wrote this post for the Cooper Journal. You can see it here.

We recently wrapped up a project for a startup in the digital pho…

Via Alexis Brantes
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Alexis Brantes's curator insight, July 15, 2013 11:48 AM

“The deliverable is not the thinking. It’s a record of the thinking and an attempt to share that thinking.”

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Five Guidelines to Make Product Experiences Instantly Gettable | Continuum

Five Guidelines to Make Product Experiences Instantly Gettable | Continuum | Usability and User Experience | Scoop.it
Guidelines for making a product experience intuitive.
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How Google Ventures does rapid prototyping 'design sprints' with its 170 startups

How Google Ventures does rapid prototyping 'design sprints' with its 170 startups | Usability and User Experience | Scoop.it
"We want to make as much money as we can, because we're greedy," Google designer Knapp says with a smile on his face. "Helping companies with design is a powerful to improve our returns."
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The Secret to Building Large Websites: Website Architecture - Six Revisions

The Secret to Building Large Websites: Website Architecture - Six Revisions | Usability and User Experience | Scoop.it
To build big time websites, you need to plan big. This guide provides an 11-step website architecture process you can adapt in your projects.
Jean Schiller's insight:

Is this the process you take?

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Is Mobile Customer Experience Harder?

Is Mobile Customer Experience Harder? | Usability and User Experience | Scoop.it

40% of ecommerce executives believe it’s harder to deliver a positive customer experience on mobile than online.


Via Mario K. Sakata
Jean Schiller's insight:

Great article.  As it says, the key thing is to know *your* customers.  For some sites, customers are not visiting on the go.  Research is now showing that a large proportion of mobile users visit sites while at home, often while watching TV.

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Trying to "View All" on Tommy.com Ecommerce Outtakes

Trying to "View All" on Tommy.com Ecommerce Outtakes | Usability and User Experience | Scoop.it
I visited the Tommy Hilfiger ecommerce store at Tommy.com because I heard they were having a great sale. When I arrived on the home page, sure enough, ...
Jean Schiller's insight:

In general, what are your thoughts on View All which has been under debate lately?

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A Few Bucks Off Will Sway Shoppers Online

A Few Bucks Off Will Sway Shoppers Online | Usability and User Experience | Scoop.it
A majority of shoppers who showroom will buy online if they can save as little as $5 off the price.
Jean Schiller's insight:

Do you think showrooming is a threat or opportunity for brick and mortar stores?

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What Style of Digital Shopper Are You? [INFOGRAPHIC]

What Style of Digital Shopper Are You? [INFOGRAPHIC] | Usability and User Experience | Scoop.it
Do you shop online? Find out what type of digital shopper you are with this infographic.
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Ten Approaches That May Shape Future eCommerce

Ten Approaches That May Shape Future eCommerce | Usability and User Experience | Scoop.it
In the foreseeable future, eCommerce will be considered the major tool of sale. Here are ten approaches that may reshape the future eCommerce entirely.
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17 delightful micro UX effects and transitions for your website

17 delightful micro UX effects and transitions for your website | Usability and User Experience | Scoop.it
After a bit of a break I'm working on a new side project.
Jean Schiller's insight:

Are there any of these that you find particularly  useful in improving the user experience?

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Tyler Richendollar's curator insight, March 6, 2014 10:46 AM

Such neat ideas that take a site from static to engaging, interactive, and alive.

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Ergonomics Theory in Computer Mouse Design

Ergonomics Theory in Computer Mouse Design | Usability and User Experience | Scoop.it
In this reprint from The Ergonomics Report, Peter Budnick sets out to document the underlying ergonomics theories behind the design of various styles of the ubiquitous computer mouse.
Jean Schiller's insight:

An interesting look back.

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