Usability and User Experience
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The Secret to Building Large Websites: Website Architecture - Six Revisions

The Secret to Building Large Websites: Website Architecture - Six Revisions | Usability and User Experience | Scoop.it
To build big time websites, you need to plan big. This guide provides an 11-step website architecture process you can adapt in your projects.
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Is this the process you take?

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Usability and User Experience
Advocating the User Experience
Curated by Jean Schiller
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Rescooped by Jean Schiller from UXploration
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How to Create a Customer Journey Map -

How to Create a Customer Journey Map - | Usability and User Experience | Scoop.it
Here is how to create a Customer Journey Map — a visual interpretation from an individual’s perspective of their relationship with an organization.

Via Mario K. Sakata
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Rescooped by Jean Schiller from Website Usability
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Top Task Analysis: evidence over opinion | Gerry McGovern

Top Task Analysis: evidence over opinion | Gerry McGovern | Usability and User Experience | Scoop.it

Sometimes the thing you think absolutely won’t work does work. You need to be able to accept evidence that goes against your opinion.

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Rescooped by Jean Schiller from New Customer - Passenger Experience
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Mapping a Mobile App User's Journey

Mapping a Mobile App User's Journey | Usability and User Experience | Scoop.it
Mobile - Check out these stats to better understand mobile users' behavior and to establish a strong path to conversion.

Via Eric_Determined / Eric Silverstein
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Bérénice Poircuitte's curator insight, January 7, 3:08 AM

How are you engaging your users, and rewarding their social activities to drive new mobile app downloads?


"Remember, the biggest ROI is not about how sleek your app is, it is about how you engage with the user"

elearning at eCampus ULg's curator insight, January 10, 5:05 AM

Nice mapping on Mobile usage

Cotton's curator insight, January 16, 12:12 AM
Very cool info graphic.
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How Jakob Nielsen Changed the Face of Usability - Usability Lab

How Jakob Nielsen Changed the Face of Usability - Usability Lab | Usability and User Experience | Scoop.it
Discover The Amazing Work Of Jakob Nielsen And Its Major Contribution To The Way We View Usability Today With 10 Simple Principles
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A quick summary of the 10 heuristics he developed.

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Top 100 UX Design Tips from a User Experience Master

Top 100 UX Design Tips from a User Experience Master | Usability and User Experience | Scoop.it

User Experience Design (UXD or UX) in web design is the process of enhancing user satisfaction by improving the usability, accessibility, and efficiency of user

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Icon Usability

Icon Usability | Usability and User Experience | Scoop.it
Due to the absence of a standard usage for individual icons, text labels are necessary to communicate meaning and reduce ambiguity in an icon-based design.
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UX Flows: How to Get Users to Click “Buy” on Your Pricing Page

UX Flows: How to Get Users to Click “Buy” on Your Pricing Page | Usability and User Experience | Scoop.it
Like sign-ups, pricing tables can be a tricky beast until you know the drill — and knowing the drill is really freaking important. Most marketing efforts d

Via Mario K. Sakata
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10 ways to improve your body… text - Optimal Experience

10 ways to improve your body… text - Optimal Experience | Usability and User Experience | Scoop.it
Here are 10 tips to help you improve the way text is presented and written on your site, from font size, line length, and margins to writing in plain English, removing marketing speak, and having a content plan.
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Rescooped by Jean Schiller from Consumer Behavior in Digital Environments
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What Will Drive Consumers to Shop Online in 2014 [Infographic]

What Will Drive Consumers to Shop Online in 2014 [Infographic] | Usability and User Experience | Scoop.it

What will inspire consumers to shop online in 2014? 

 

Walker Sands recently surveyed some 1,046 US consumers for its 2014 Future of Retail Study and shared some of its findings about online shopping in the following infographic.

 

Some 40% of surveyed consumers say they shop online one to two times per month. And 20% shop online seven to 12 times a year.

Of those surveyed, 80% say that free shipping makes them more likely to purchase products online while 66% say one-day shipping inspires them to shop.

 

Moreover, one in 10 consumers say they would spend more than $1,000 online without seeing a product first.


See more below, in the infographic, and this article: "Online Shopping Trends 2013: Most Popular Categories, Top Purchase Drivers."

 


Via Russ Merz, Ph.D.
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Nine0Media's curator insight, February 8, 2014 2:24 AM

I like it! I think performing quality #SEO and staying active in #SocialMedia will drive the most, but we shall see what consumer are really engaging with. #DIYSEO #SocialMediaTools #Nine0Media

Gonzalo Moreno's curator insight, February 22, 2014 7:05 AM

More of the same... In the future

Geert Stox's curator insight, March 11, 2014 7:47 AM

What won't drive them?

 

Rescooped by Jean Schiller from UX Design : user experience and design thinking
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UX Myths

UX Myths | Usability and User Experience | Scoop.it
UX Myths collects the most frequent user experience misconceptions and explains why they don't hold true.

Via yannick grenzinger
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Five Guidelines to Make Product Experiences Instantly Gettable | Continuum

Five Guidelines to Make Product Experiences Instantly Gettable | Continuum | Usability and User Experience | Scoop.it
Guidelines for making a product experience intuitive.
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Rescooped by Jean Schiller from Website Usability
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How to Make Your Form Error Messages More Reassuring - UX Movement

How to Make Your Form Error Messages More Reassuring - UX Movement | Usability and User Experience | Scoop.it
Filling out web forms isn't always an easy task. No matter how simple you make your form, users will make mistakes. When these mistakes happen, do your form error messages give users a feeling of worry or comfort?
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Website Usability: Virtual Elephants of the Internet Room

Website Usability: Virtual Elephants of the Internet Room | Usability and User Experience | Scoop.it

Imagine a reputable tool provider creating a complete, all-in-one handheld device for carpenters and DIY specialists alike. However, imagine, upon placing it in one’s hand, immediate confusion sets in. The maze of intricate parts intimidates the user, ultimately rendering the device literally useless.

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26 Experts On What Makes An Exceptional UX Manager – UsabilityTools.com Blog

Insights from 26 influential UX Managers on how to be a better UX manager, how to face big challenges and how to measure the effectiveness of your work.
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Rescooped by Jean Schiller from UX Design : user experience and design thinking
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15 Best UX Articles of 2015 — The UX Shop’s review

15 Best UX Articles of 2015 - The UX Shop's review - Medium
If you missed them, we cover your back

Via yannick grenzinger
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When to Use Which User-Experience Research Methods

When to Use Which User-Experience Research Methods | Usability and User Experience | Scoop.it
20 user-research methods: where they fit in the design process, whether they are attitudinal or behavioral, qualitative or quantitative, and their context of use.
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How to create government websites that don't suck - Optimal Experience

How to create government websites that don't suck - Optimal Experience | Usability and User Experience | Scoop.it
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Rescooped by Jean Schiller from UX Design : user experience and design thinking
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Solving the Right Problem and Finding Your Own Solution: An Interview with Don Norman | UX Magazine

Solving the Right Problem and Finding Your Own Solution: An Interview with Don Norman | UX Magazine | Usability and User Experience | Scoop.it

"his thoughts on problem solving, identifying the right problem, and why copying your competitors is unwise in a world where you should be focusing on your own strengths"


Via yannick grenzinger
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Rescooped by Jean Schiller from UX Design : user experience and design thinking
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Psychology and Design - 10 Best Presentations - UXPin

Psychology and Design - 10 Best Presentations - UXPin | Usability and User Experience | Scoop.it
10 best presentation and about Psychology and Design. Lots and lots of practical advices about using psychology in design practice.

Via yannick grenzinger
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Rescooped by Jean Schiller from Integrated Brand Communications
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11 company case studies prove ROI of LinkedIn

11 company case studies prove ROI of LinkedIn | Usability and User Experience | Scoop.it

If lead generation is important for your business, LinkedIn has the highest rate for social networks; 3X higher than Facebook and Twitter.

 

Did you also know?

80% of LinkedIn’s revenue comes from brands, corporations and businesses (Social Media Examiner)81% of LinkedIn users belong to LinkedIn Groups (HubSpot)83% of B2B marketers use Linkedlin to distribute content (Content Marketing Institute)3 million+ companies have Company Pages on LinkedIn (Brafton)238  million people are on LinkedIn (as of August 2013 with 10 new member join every 5 seconds (Digital Marketing Ramblings)

Does this create a marketplace for doing business that generates revenue with measurable results? See for yourself. Here are 11 company case studies that prove the ROI of LinkedIn.


Via Russ Merz, Ph.D.
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Russ Merz, Ph.D.'s curator insight, September 3, 2013 9:15 AM

These results add to the increasing body of evidence for the #ROI of social media marketing (#SMM).

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Study: Consumers More Likely to Shop On Mobile Devices Than PCs

Study: Consumers More Likely to Shop On Mobile Devices Than PCs | Usability and User Experience | Scoop.it
a new comscore study reveals the substantial growth in mobile commerce.
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Consumer advocacy groups up in arms over 'return profiles'

Consumer advocacy groups up in arms over 'return profiles' | Usability and User Experience | Scoop.it
Although retailers claim it's a move to fight fraud, the tracking of customer returns is yet another retail technology coming under fire from consumers.
A recent story in
Jean Schiller's insight:

I already assumed they did this.  Is it really news to anyone?

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