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The Silent Leader

From www.psychologytoday.com

When silence is golden
Susan Taylor:

As Mark Twain stated: "The right word may be effective, but no word was ever as effective as a rightly timed pause."

 

A leader who uses silence as a tool or effective strategy can benefit both herself and her employees. There is great power in silence.

 

Here are a few situations when silence can work to a leader's advantage:

 

  1. When you want to learn more about an employee or colleague
  2. When an employee or colleague is distressed
  3. To give your audience an opportunity to process what you've said
  4. When negotiations are going nowhere
  5. When you are angry
  6. When someone is yelling at you

 

 

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