Social media requires you to track a new set of customer service metrics. Learn how to balance social and traditional customer service channels.
Bottom Line: Adapt and Evolve
Consumer facing companies will have to learn the rules of the road for social service 2.0 if they want to survive. SLAs with long windows of response time simply don’t work on today’s public social platforms.
Caroline Di Diego highlights the 12 Most Engaging Reasons Why Brands Need to Embrace Social Media Now (12 Most Engaging Reasons Why Brands Need to Embrace Social Media Now By CASUDI http://t.co/bN3gAFCx via @12Most...)...
After 244 Years, Encyclopaedia Britannica Stops the Presses - Academic libraries tend to keep many sets of specialized encyclopedias on their shelves, like volumes on Judaica, folklore, music or philosophy, or...
Saving hundreds of thousands of trees via copy paper waste reduction sounds like a reason enough to adopt a paperless policy - but think of all the benefits that are more personal. Less filing, sorting, stapling and physically archiving copies of necessary documents that are there "in case."
This infographic aims to show how easy the conversion to a paperless system really is, not to mention environmentally friendly!
TOP 10 RULES TO NOT BE A SOCIAL MEDIA DOUCHE What’s the basic, number one rule of Social Media? DON’T BE A DOUCHE. Everyone knows this. Yet why are there so many on social media? And what does being or not being a douche really mean?
The question all over the festival this year -- is there a television equivalent to independent film?
A good question!
You might also like to check out Mobcaster ... "By combining a crowd-funding platform with an online television channel, Mobcaster is the first and only place to find original, independent, audience-supported television shows."
Free 8 Day Social Media eCourse Today, 85% of consumers are looking online for who they are going to do business with. They aren’t flipping pages in a (Free 8 Day Social Media eCourse delivered right to your inbox!
Wow, an amazing way to start or improve your social media strategy. In this post you'll find all what you need to do a great job! [note mg]
Clarify your objectives and discover your route to social media success. This step-by-step guide will take you from tentative novice to intrepid explorer, and help you make the right decisions unique to your business.
Sharing your scoops to your social media accounts is a must to distribute your curated content. Not only will it drive traffic and leads through your content, but it will help show your expertise with your followers.
How to integrate my topics' content to my website?
Integrating your curated content to your website or blog will allow you to increase your website visitors’ engagement, boost SEO and acquire new visitors. By redirecting your social media traffic to your website, Scoop.it will also help you generate more qualified traffic and leads from your curation work.
Distributing your curated content through a newsletter is a great way to nurture and engage your email subscribers will developing your traffic and visibility.
Creating engaging newsletters with your curated content is really easy.