"Many of Europe's post offices are struggling due to varying degrees of privatisation and declining mail volume. As such, many are reinventing themselves, particularly as online retailing continues to grow and demand for parcel delivery solutions, e-fulfilment services and cross-border European solutions increases.
The UK's Royal Mail is a classic example. In the midst of its privatisation process, it saw letter volumes decline 9% in 2012. However, its parcel subsidiary, Parcel Force, accounted for half of the group's revenue. As a result, the Royal Mail announced plans to invest £75m in Parcel Force's network, including a new parcel processing centre in Chorley, new depots in Cornwall and Hampshire, and the expansion or relocation of nine further depots over the next four years. Parcel Force's IT will also be upgraded, replacing existing legacy systems."