I know that I'm going to shock everyone reading this with the following statement: video games are meant to be played. Now that you've have recovered let's expand on that. At the end of the day the success of a video game comes down to the interactions of the player.
A huge difference between a movie and a video game is that the audience (IE the player) controls the pacing of the story through interacting with the game, as opposed to a movie which is a passive experience.
And when pacing/narrative and gameplay start to the clash with each other this has led to me coining a new phrase:
Narrative Dissonance: When the game mechanics directly clash with the narrative and pacing of the title.
Narrative Dissonance has been an element of the video game industry for as long as we have been making games. Every time a game mechanic is never explained, or the player has to suspend their disbelief at how something works is an example of it....'