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Technology in tourism: help or hindrance

Technology in tourism: help or hindrance | Tourism Innovation | Scoop.it

Technology is a tool used to enhance the customer experience; however, it can also be seen as a distraction, according to industry experts.

During the World Travel and Tourism Council (WTTC) Asia Summit 2013, leaders in travel technology gathered to discuss the future potential and current pitfalls that exist within the industry.

“Technology, well-being and design are the three mega-trends associated with the future traveller,” Hong Kong Polytechnic University Professor Kaye-Sung Chon said.

While technology is notably important for the next generation of tourists, its potential is still unclear.


Via Tourism Australia Global Insights
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“Technology, well-being and design are the three mega-trends associated with the future traveller,” Hong Kong Polytechnic University Professor Kaye-Sung Chon said.

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Rescooped by Andrea Rossi from Museums and Digital Media
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Technology in museums turns visitors into curators and creators (Wired UK)

Technology in museums turns visitors into curators and creators (Wired UK) | Tourism Innovation | Scoop.it
Museums and galleries should be using new technologies and media to teach, engage and immerse visitors in the art they are viewing, says Local Projects founder Jake Barton.

Speaking at Wired 2012 about the future of cities, Barton explained how he was given the opportunity to help the Cleveland Museum of Art achieve this using touchscreens, live cameras and video, turning visitors into the curators of their own experience in the process.


Via Nikolaos Maniatis, Koula Charitonos, Antenna International
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