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Rescooped by Helen Teague from Life @ Work
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What's Not Revealed is Often Most Revealing

What's Not Revealed is Often Most Revealing | Thinking, Learning, and Laughing | Scoop.it
Become more deeply connected to diverse people in ways that support you both by recognizing what they aren't saying, "defensive driving" to avoid conversational crashes, and getting them to ask sequential questions that reveal their underlying...

Via Barb Jemmott
Helen Teague's insight:

from Barb Jemmott: " Become more deeply connected to diverse people in ways that support you both by recognizing what they aren't saying, "defensive driving" to avoid conversational crashes, and getting them to ask sequential questions that reveal their underlying..."

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Rescooped by Helen Teague from Life @ Work
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How to Actually Keep Calm and Carry On

How to Actually Keep Calm and Carry On | Thinking, Learning, and Laughing | Scoop.it

Travis Bradberry, co-founder of TalentSmartand author of Emotional Intelligence 2.0 and, recently wrote a piece on how successful people stay calm.


Via Barb Jemmott
Helen Teague's insight:

From this longer post at Forbes: http://www.forbes.com/sites/travisbradberry/2014/02/06/how-successful-people-stay-calm/

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Rescooped by Helen Teague from Life @ Work
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Five Communication Traits That Turn People Off

Five Communication Traits That Turn People Off | Thinking, Learning, and Laughing | Scoop.it
We all fall victim to expressing ourselves in ways that alienate the very people we're trying to impress. Here are five annoying communication traits to avoid.

Via Barb Jemmott
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How do you listen?

How do you listen? | Thinking, Learning, and Laughing | Scoop.it

When you are willing to listen there's an untold amount of knowledge, experience and perspective just waiting to be shared. From the person who serves you coffee in the morning to the colleague at work for whom we have neither patience nor time, to the three-year old just starting to figure out how to express their thoughts. 


Via Barb Jemmott
Helen Teague's insight:

Listening is an often overlooked skill in group dynamics and PBL that would benefit from mini-lessons or mini-reminders.

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Carolyn Williams's curator insight, February 20, 3:42 AM

This week has been a huge learning curve for me. Those you are closest to ...your family, friends and work colleagues can have the least patience. Sad