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NeuroService: Use a BRAIN approach to build neuroscience principles into your customer service strategies

NeuroService:  Use a BRAIN approach to build neuroscience principles into your customer service strategies | Thinking Clearly and Analytically | Scoop.it
Apply the learnings from neuroscience to your customer service strategies. Use the BRAIN acronym to remind yourself (and others on your team) about the impact you can have when you help people bri...
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Thinking Clearly and Analytically
Insights on Logical Thinking for Leaders -- with a Puzzling Perspective
Curated by James Schreier
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Beyond the Far Cliffs - Thinking Clearly

Beyond the Far Cliffs - Thinking Clearly | Thinking Clearly and Analytically | Scoop.it

"All the problems of the world could be settled easily if men were only willing to think. The trouble is that men very often resort to all sorts of devices in order not to think, because thinking is such hard work."   (Thomas Watson, IBM)

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The items on this topic are related to thinking and information on brain research.  The items posted are frequently directly related to one of my most popular management training programs -- Thinking Clearly and Analytically.  

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20 Jokes that only intellectuals will understand :)

20 Jokes that only intellectuals will understand :) | Thinking Clearly and Analytically | Scoop.it
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Tell Us How You Would Upgrade Your Brain

Future technologies could enhance your cognitive abilities
-- Read more on ScientificAmerican.com
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Tablet programme to strengthen innovation among students

Tablet programme to strengthen innovation among students | Thinking Clearly and Analytically | Scoop.it
State Minister for Science, Technology, Energy, and Mining Julian Robinson said the ministry's Tablets in School programme will strengthen the culture of entrepreneurship and innovation in Jamaica, particularly among students.

Robinson contended t ...
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Interesting perspective on critical thinking...

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Challenging the outdated “fixed brain” dogma, the cognitive training market keeps growing

Challenging the outdated “fixed brain” dogma, the cognitive training market keeps growing | Thinking Clearly and Analytically | Scoop.it
This Man’s Brain Recovery Has Baffled Scientists And Provided Hope For Others (The Telegraph): “…The odds of surviving a coma are notoriously hard to predict, brain injury being the most complex of problems afflicting the most complex organ in the...
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5 Tools to Develop Critical Thinking Skills Before College

5 Tools to Develop Critical Thinking Skills Before College | Thinking Clearly and Analytically | Scoop.it
Board games and logic puzzles are two ways high school students can boost their analytical skills.

Via Monique Gaudin
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Teams Are More Comfortable with Ambiguity than Individuals Are

Teams Are More Comfortable with Ambiguity than Individuals Are | Thinking Clearly and Analytically | Scoop.it
In a series of experiments on choices between sure amounts of money and various kinds of gambles, researchers found that three-person groups are both less averse to ambiguity and less inclined to seek it — in other words, are more neutral about...
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The science behind Lumosity

The science behind Lumosity | Thinking Clearly and Analytically | Scoop.it
Neuroplasticity: how the brain is capable of change
Scientists have historically believed that once a person reaches adulthood, their cognitive abilities are immutable.
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We Can Be Taught; You Just Need to Teach Us

We Can Be Taught; You Just Need to Teach Us | Thinking Clearly and Analytically | Scoop.it
If you were to guess what percentage of 4-year college graduates are rated by their employers as having excellent critical thinking skills, what percentage
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28% of employers rating college graduates as having good critical thinking skills.  As the article states this should be cause for some serious re-thinking.  But if colleges don't prepare students with this skill -- then organizations need to step up with training programs in critical and strategic thinking skills.

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The Science of Genius

The Science of Genius | Thinking Clearly and Analytically | Scoop.it
Outstanding creativity in all domains may stem from shared attributes and a common process of discovery
-- Read more on ScientificAmerican.com
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Test your cognitive skills with visual brain teasers

Test your cognitive skills with visual brain teasers | Thinking Clearly and Analytically | Scoop.it
Visuospatial skills are used everyday in many ways, ranging from going from one room to another in your house to solving a jigsaw puzzle and navigating in a new city.
Let’s take an example. Can you picture in your head an arrow pointing to the right?
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Top 10 Skills for Workforce Success

Top 10 Skills for Workforce Success | Thinking Clearly and Analytically | Scoop.it
At Critical-Thinkers.com, we’ve been beating the drum about the importance of critical thinking skills training for over 4 years now.
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Interesting post -- would be even better if they used the critical thinking skills advocated to not completely misuse the term "entreprenueurialism."  If that's even a correct version of the word.

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Let Me Tell You Why You’re Wrong

Let Me Tell You Why You’re Wrong | Thinking Clearly and Analytically | Scoop.it
Think back to the last argument you had with someone. Did it end poorly? Did you change the other person’s perspective? Did you change your own beliefs?
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Curiosity Is as Important as Intelligence

Curiosity Is as Important as Intelligence | Thinking Clearly and Analytically | Scoop.it
There seems to be wide support for the idea that we are living in an “age of complexity”, which implies that the world has never been more intricate.
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Trend: Playing table tennis to enhance brain fitness and mental health | SharpBrains

Trend: Playing table tennis to enhance brain fitness and mental health | SharpBrains | Thinking Clearly and Analytically | Scoop.it
--- Businessman turned love of pingpong into charity (Virginia Beach Beacon): "The elder Lees, now 76, still plays and heads up a table tennis club on the
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This might explain something....

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Brain teaser to exercise your mental rotation cognitive abilities

Mental self-rotation is the cognitive ability to imagine yourself in different locations in space, and to imagine your body moving in space. We need it for everyday activities such as finding a place or reading a map.
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Interview Questions to Determine Critical Thinking Skills

Interview Questions to Determine Critical Thinking Skills | Thinking Clearly and Analytically | Scoop.it
Everyone wants to hire strong critical thinkers, but what’s the best way to go about doing so? Assessments? Reference checks? Interview questions?
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This is an important question -- but this Infographic doesn't do the subject or the question justice.  How important is this topic?  Important enough that I'm already working on an article exploring the pluses and minuses of the this post.

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Debunking popular brain myths

Three Myths About the Brain (The New York Times): “Myths about the brain typically arise in this fashion: An intriguing experimental result generates a plausible if speculative interpretation…that is later overextended or distorted (we use only 10%...
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Practice Alone Does Not Make Perfect, Studies Find

When I was a little kid, my mom and grandmom were having a heated argument in the front of the car. At one point I interrupted them, and with exasperation said: “You know, Mom, Grandmom is...
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Two Heads Are Better Than One

Two Heads Are Better Than One | Thinking Clearly and Analytically | Scoop.it
Whether it is in school, at work, or elsewhere, many of us secretly shutter at the suggestion of working in a group. This reaction likely stems from a
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2013 study on Lumosity games and breast cancer survivors

2013 study on Lumosity games and breast cancer survivors | Thinking Clearly and Analytically | Scoop.it
In 2013, researchers from Stanford University and the University of Rochester published a study suggesting that training with Lumosity games helped breast cancer survivors improve scores on a common assessment of problem-solving skills.
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Instinct Can Beat Analytical Thinking

Instinct Can Beat Analytical Thinking | Thinking Clearly and Analytically | Scoop.it

Researchers have confronted us in recent years with example after example of how we humans get things wrong when it comes to making decisions. We misunderstand probability, we’re myopic, wepay attention to the wrong things, and we just generally mess up

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Interesting point of view...

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Brain teaser to exercise your cognitive skills: Where do words go?

Brain teaser to exercise your cognitive skills: Where do words go? | Thinking Clearly and Analytically | Scoop.it
Words are stored in the tem­po­ral lobe of your brain (in green on the cerebral cortex image  to the left). But on which brain hemisphere, right or left? As you know, your brain has two sides (two hemi­spheres) con­nected by the cor­pus cal­lo­sum.
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Critical Thinking University- Now Available on Amazon

Critical Thinking University- Now Available on Amazon | Thinking Clearly and Analytically | Scoop.it
Access to the world’s largest online learning platform devoted to building critical thinking skills is now available for purchase on Amazon!
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More on this later...

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So You Want to Be a Genius

When it comes to cultivating genius, talent matters, but motivation may matter more
-- Read more on ScientificAmerican.com
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Update: For brain training to work, it must induce neuroplasticity in regions that matter

Update: For brain training to work, it must induce neuroplasticity in regions that matter | Thinking Clearly and Analytically | Scoop.it
Time for Sharp­Brains’ May 2014 e-newsletter.
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