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Rescooped by The Meeddya Group from New Customer - Passenger Experience!

8 ways to maximize your #Mobile #Experience!

8 ways to maximize your #Mobile #Experience! | The Meeddya Group |

In the past, companies only had to worry about providing an experience to their customers in their stores, but today, due to the rise of technology, this is no longer the case. As our society continues to adapt to the technological advances and the massive amount of customers using smart phones, tablets, laptops and desktop computers, businesses are also having to adapt to the way they provide their same customer experience, but on a mobile platform. Here are 8 tips that could help your company create a successful mobile platform experience:

Via Russ Merz, Ph.D., Eric_Determined / Eric Silverstein
Russ Merz, Ph.D.'s curator insight, December 22, 2013 4:11 PM

A useful set of guidelines for delivering a user-friendly #mobileexperience to customers.

Eric_Determined / Eric Silverstein's curator insight, December 23, 2013 10:05 PM

Point 7 is so true: The best customer support is no support at all

The best #customer #experience is a frictionless experience.

Any other points you would add that is critical to the mobile experience?

Ali Anani's curator insight, December 24, 2013 12:16 AM

One change creates new changes and needs

Rescooped by The Meeddya Group from Entrepreneurs du Web!

Identité visuelle sur mobile, la stratégie cross-canal

Identité visuelle sur mobile, la stratégie cross-canal | The Meeddya Group |

"Dans un contexte d’hyper-profusion des applications mobiles d’entreprise, se différencier visuellement devient un véritable atout concurrentiel."

Via Bad Spoon, Cédric Debacq, Olivier JADZINSKI
Bad Spoon's curator insight, October 4, 2013 2:23 AM

Un excellent article présentant quelques stratégies bien pensées pour adapter l’identité visuelle de marques célèbres aux nouveaux supports de communication (Smartphone, tablette, etc.)