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The Social Web
Tapping into the collective genius of people
Curated by Stephen Dale
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Rescooped by Stephen Dale from Enterprise Social Software : news & best practices by blueKiwi!

Social Media versus Knowledge Management

Social Media versus Knowledge Management | The Social Web |

On the surface, social media and knowledge management (KM) seem very similar. Both involve people using technology to access information. Both require individuals to create information intended for sharing. Both profess to support collaboration.

But there’s a big difference.


Knowledge management is what company management tells me I need to know, based on what they think is important.

Social media is how my peers show me what they think is important, based on their experience and in a way that I can judge for myself.

Via bluekiwi
Stephen Dale's insight:

An interesting yet somewhat misconstrued argument about the difference between SM and KM. Juts to add fule to the fire, here's my take on the difference:


SM is a boundless, organic, protean, creative and energetic force; KM is a bounded, process -driven, structured discipline. 


They are different, but complementary, joined only at the point of "Personal Knowledge Management" (PKM)

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Scooped by Stephen Dale!

What Does the Collaboration “Field” Look Like? | Groupaya

What Does the Collaboration “Field” Look Like? | Groupaya | The Social Web |

I've chosen this piece becaue (a) collaboration is a topic very close to my heart as a KM professional and  (b) it provides actual data that confirms something I've long suspected - the gap between technologists and organisational change skills.


To quote from the author:

I was disappointed, but not surprised, that “collaboration” as a skill was mostly lumped with technology skills. Folks in the Enterprise 2.0 space, for example, have almost no overlap with organizational development professionals. It’s a troubling trend. Although people are fond of saying, “It’s not about technology, it’s about people,” there’s not much practice validating that mantra.


Value: 9/10

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Rescooped by Stephen Dale from KM Insights!

Four Pillars of Successful Communities of Practice

Four Pillars of Successful Communities of Practice | The Social Web |
Every so often, it’s good to revisit some of the fundamentals of knowledge management and reflect on their continuing importance to the field.   I've been working with several different groups on C...

Via Dick Cheuk
Stephen Dale's insight:

A good and succinct reminder of the core principles that create and sustain Communities of Practice.

Dick Cheuk's curator insight, April 10, 2013 11:00 PM

CoP also has its own life-cycle and cannot be forced but only be nurtured.