The Social Customer
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The 2016 Social Media Image Sizes Cheat Sheet [INFOGRAPHIC] — Medium

The 2016 Social Media Image Sizes Cheat Sheet [INFOGRAPHIC] — Medium | The Social Customer | Scoop.it
In 2015, Instagram continued to see their user count, uploads and engagement rate skyrocket. As of today Dec 30, 2015 ov…

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Joan Stewart's curator insight, December 31, 2015 3:32 AM

JMHHACKER Know the sizing, Grow the media. Full explanation on using images on a variety of Social Media Platforms.

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10+ web tools to make quote photos

10+ web tools to make quote photos | The Social Customer | Scoop.it
A review of the 10 best web-based tools to make quote photos. These tools create fast, easy and great-looking images from quotes or other text.

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No photoshop skills needed!

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Joan Stewart's curator insight, January 11, 2015 5:02 AM

Courtney Seiter an older relevant article on great tools to use online for quick quotes. Free suggestions to get you going into 2015.

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Social Media Customer Service is Falling through the Cracks

Social Media Customer Service is Falling through the Cracks | The Social Customer | Scoop.it
What happens when only 31% of social media complaints receive a response?  I began thinking about this question after @Richard_Gans and many others re-tweeted one of my posts.  We had a short onlin...
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The 7 Musts of Customer Service on Social Media

The 7 Musts of Customer Service on Social Media | The Social Customer | Scoop.it
In this new paradigm between brands and consumers, use social tools to form deeper connections.
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How Social Engagement is Transforming Customer Service

How Social Engagement is Transforming Customer Service | The Social Customer | Scoop.it
As companies gain experience, further integrate social into service processes and teams, and align social service strategies more closely with their overall customer engagement strategy, they are seeing more positive impact from their efforts.

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Oh No Twitter Not the Hashtags & Other Twitter Changes

Oh No Twitter Not the Hashtags & Other Twitter Changes | The Social Customer | Scoop.it
Will the Twitter changes really happen soon and how will they affect the hashtags used on Twitter today and tomorrow? If it's not broken why fix it Twitter?

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Nine0Media's curator insight, April 2, 2014 6:58 PM

#DIYSEO #SocialMediaTools

Jon Dewar's curator insight, April 8, 2014 8:24 AM

It #twitter isn't broken, then why are they looking to fix it? Details are in this article. 

 

#smallbusiness #smallbiz #organicseo #seo #sem

Barbara Alevras, PMP's curator insight, April 8, 2014 9:58 AM

Great summary of recent and pending updates to Twitter. What do you think?  Good changes? Horrible changes? 

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Social Media’s Role in Customer Feedback

Social Media’s Role in Customer Feedback | The Social Customer | Scoop.it
Social Media’s Role in Customer Feedback and Building Brand Loyalty (Social Media for Business Tip: Avoid leaving cookie-cutter responses as they show a lack of effort and care.
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What Social Can Learn From Traditional Customer Service

What Social Can Learn From Traditional Customer Service | The Social Customer | Scoop.it
Social customer service may be new and exciting, but it can still benefit greatly from existing practices and experience. From managing spikes to Last Agent Routing, there are lot of things social still has a lot to learn. Here are 10 Lessons for Social Customer Service - infographic.

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How to Know if Your Social Media Activities Are Working

How to Know if Your Social Media Activities Are Working | The Social Customer | Scoop.it
Use the data in Facebook Insights, TweetReach, Buffer, Followerwonk and Tailwind to improve your social media content delivery and reach.

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Joan Stewart's curator insight, January 7, 2014 5:12 AM

Measuring the success on Social Media. In this article by Mike Bal insight on how to improve your social media by measuring the success with software suggestions.

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Content Curation: 10 Tips To Help You Curate Ethically

Content Curation: 10 Tips To Help You Curate Ethically | The Social Customer | Scoop.it

Excerpt from the article by Pawan Deshpande and published on Content Marketing Institute:
"Many content curators are still unsure about what constitutes ethical curation, and how they can share third-party content without running afoul of copyright laws.
Here’s our 10-step checklist to help you curate ethically and effectively.

1. Draw from a variety of sources;
2. Prominently link to the original source;
3. Avoid “nofollow” links;
4. Quote sparingly;
5. Insert your own point of view;
6. Fill in the gaps;
7. Use thumbnail images;
8. Give readers the option to close an iFrame or share bar;
9. Add a new title;
10. Claim Google authorship, as appropriate..."

Each step is analyzed with more information. Read full original article here:
http://contentmarketinginstitute.com/2013/11/ethical-content-curation-checklist

 


Via Giuseppe Mauriello, Gerrit Bes, Joan Stewart
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Michelle Gilstrap's curator insight, January 5, 2014 3:18 PM

Excellent steps to look at how you are doing Content Curation.

Ivon Prefontaine's curator insight, January 8, 2014 7:35 PM

This is interesting and worth having.

John Thomas's curator insight, February 5, 2014 7:32 AM

Content Curation: 10 Tips To Help You Curate Ethically

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Twitter Is The Most Important Social Network For Business, According To Study

Twitter Is The Most Important Social Network For Business, According To Study | The Social Customer | Scoop.it
A study has found that Twitter is the most important social network for businesses. The research, carried out by Manchester based creative and digital marketing agency Fabric, found that nearly half of those asked said Twitter was the most...

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Social Media For Business: Prioritizing The Right Social Networks

Social Media For Business: Prioritizing The Right Social Networks | The Social Customer | Scoop.it
The difficulty that many encounter with using social media for business revolves around prioritizing the correct networks for optimal efficiency.
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Social media engagement: building a more collaborative workforce

Social media engagement: building a more collaborative workforce | The Social Customer | Scoop.it
Using social media specifically to heighten employee engagement is not as established as its other uses, despite the potential for greater collaboration an

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8 Social Media Mistakes Even the “Gurus” Make

8 Social Media Mistakes Even the “Gurus” Make | The Social Customer | Scoop.it
Nobody is perfect. I'm sorry to break it to you, but that includes you. And, sad to say, yours truly. We all make mistakes. We all fall short. Yet

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Luigi Cappel's curator insight, July 26, 2014 12:46 AM

Some excellent advice here and some interesting stats. Ever wonder why some people comment about you being off track?

 

Not everyone follows you for the same reason. This is an interesting concept for people who are multi faceted.

 

Anyway, have a read, what do you think?

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How Texas Pete uses social media to reach customers - Triad Business Journal (blog)

How Texas Pete uses social media to reach customers - Triad Business Journal (blog) | The Social Customer | Scoop.it
How Texas Pete uses social media to reach customers
Triad Business Journal (blog)
TW Garner Food Co. has made Texas Pete hot sauce since the 1930s.
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Top 3 Tips for Using LinkedIn for Small Business

Top 3 Tips for Using LinkedIn for Small Business | The Social Customer | Scoop.it
With more than 300 million members and 187 million unique page views per month, LinkedIn is the number one social media platform for business. Granted most consider it a business-to-business network,

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Social Business Trends 2014 [Infographic]

Social Business Trends 2014 [Infographic] | The Social Customer | Scoop.it
This infographic from CeBit shows social business trends in 2014.

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Free Twitter Analytics: The Ultimate Guide to Twitter analytic tools

Free Twitter Analytics: The Ultimate Guide to Twitter analytic tools | The Social Customer | Scoop.it
Free Twitter analytics: This is a comprehensive guide to the best free twitter analytic tools that are available. Check it out now.

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Joan Stewart's curator insight, April 2, 2014 7:55 AM

Why you should be analysing your account or your competitors in Twitter by Ian Cleary. Some great tools recommended.

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What is the role of social enterprise in society? - live debate - The Guardian

What is the role of social enterprise in society? - live debate - The Guardian | The Social Customer | Scoop.it
The Guardian
What is the role of social enterprise in society? - live debate
The Guardian
Social enterprises are increasingly being used as an alternative way of supplying public services.
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Manage your Facebook page like a boss

Manage your Facebook page like a boss | The Social Customer | Scoop.it
There is an art and a science to maintaining an engaging and interesting Facebook page. Using the tools that Facebook provides, your own brain power, and a smart mix of content, you can have a fant...

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Lalita Krishna's curator insight, January 22, 2014 8:54 AM

Yes it takes time but worth doing

Valerie van S's curator insight, January 29, 2014 7:27 AM

Some good advice here to manage your Facebook page.

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What the Good Doctor Taught Us: 10 Unexpected Social Media Tips from Dr. Seuss

What the Good Doctor Taught Us: 10 Unexpected Social Media Tips from Dr. Seuss | The Social Customer | Scoop.it
RT @GhostTweetings: 10 Unexpected Social Media Tips from Dr. Seuss: http://t.co/oLpdJcOGAS

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Ellen Noh's curator insight, May 4, 2013 5:28 PM

This is what I love about social media. You can meld two seemingly unrelated topics and make an awesome advice!

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Transforming The Customer Experience Through Social Communities - Destination CRM

Transforming The Customer Experience Through Social Communities - Destination CRM | The Social Customer | Scoop.it
Transforming The Customer Experience Through Social Communities Destination CRM In today's world, social communities allow brands to distinguish their products and services and transform customer engagement; ushering in a new era on how...

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Social Business and Fun with Southwest Airlines | Social Media Today

Social Business and Fun with Southwest Airlines | Social Media Today | The Social Customer | Scoop.it
Christi McNeill, project lead of social business and listening at Southwest Airlines, makes many references to social business, processes, and how teams are aligned; it's not just about how and when community managers ...
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The Social Customer: Youth & Technology Trends for 2014

The Social Customer: Youth & Technology Trends for 2014 All data sourced from The Social Customer Report by Mobile Youth.

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