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I clicked on the Time Warner Cable Live Chat Support box. Here is the actual transcript of what followed.
I noticed something really annoying on Facebook this past week. Surprisingly, it had nothing to do with politics. Go figure. Over the past few days a lot of businesses have been using their busines...
I dropped out of college to pursue my business goals instead of completing a degree. While I wouldn’t say that college is a waste of time for everybody, I do ...
1) Joining A Social Networking Platform And Then Hanging Out On The Sidelines: This one hits home with me because its how I quit both Linkedin and Twitter when I first started my “Castain 2.0” journey.
Learn which quantity and quality metrics to use for better sales and marketing alignment.
Filled with classic advice and fresh ideas, this list can help even seasoned pros.
Want to know a secret? I am not always reachable. I don’t always answer my phone. Sometimes, I don’t check email all day. And I get a lot more done because of it. Knock, Knock, …a...
Why and how your B2B sales cycle should coordinate with your content marketing efforts.
Small Business Article of the Day: Your customers are affected by a number of external factors. Understanding this macro environment before you start selling can increase sales 2 fold.
We asked some of the SteamFeed authors to answer the following question: If you could give one or two pieces of advice to a small business owner who just signed up for their first social media account today, what would it be?
» 5 keys to powerful, precise writing that really work, every time | Successful communication solutions...
What matters is the metrics. What matters is both eyeballs and emotion. Emotion is the most critical. Here's 21 tips to engage people.
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Annie Pettit does some digging and shares the 12 Most Important Uses of Social Media Research.
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Thursday is guest post day here at Duct Tape Marketing and today’s guest is from Frank Strong, director of Public Relations, Vocus – Enjoy!
Even if you create great content, there's a good chance it won't get through to your prospects. Here are 6 ways to create content that catches attention.
I’m not your customer for life. No one is. There’s no such thing. I might love your product and love your service, but that’s not enough. I want more. Everything you say or do wil...
Today's edition of Fathom That equips you with 11 tips for managing your company's online reputation.
If you’re in the middle of a bad situation, it’s time to really see what is happening. You must be completely honest with yourself - no more denial or wishful thinking that it will get better.
Being “on” every day when you have a front-line role in selling is a tough thing. Gaining access, having intelligent conversations, and working toward closing business EVERY day is also tough.
Learn about the challenges, myths, and benefits of Google Sitelinks.
Customer Service is the great differentiator for your brand. Competitors may offer a similar product or service, but the way you treat people—the way you make people feel within the brand experienc...
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A question: Are you okay accepting mediocrity as the norm or are you serious about leading your life in a more excellent way? Take the short 12 question quiz in this article and see for yourself.
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Brigadier General John E. Michel is a widely recognized expert in culture, strategy & individual and organizational change. An accomplished unconventional leader and proven status quo buster, he has successfully led several multi-billion dollar transformation efforts and his award-winning work has been featured in a wide variety of articles and journals, including the Harvard Business Review. You are encouraged to learn more about John at his website,www.MedicoreMe.com