The Second Mile
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The Second Mile
Attitudes and Actions that Bring Out the Best in You and Others
Curated by John Michel
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How To Foster Employee Trust And Growth Through Constructive Feedback - Forbes

How To Foster Employee Trust And Growth Through Constructive Feedback - Forbes | The Second Mile | Scoop.it
How To Foster Employee Trust And Growth Through Constructive Feedback
Forbes
True leaders understand the power of feedback, but they always make sure that the delivery of feedback is constructive.
John Michel's insight:

True leaders understand the power of feedback, but they always make sure that the delivery of feedback is constructive. They also strike a great balance between providing positive reinforcement and constructive feedback.  It is essential to ensure that your employees know how valuable they are and how the extraordinary work they are doing impacts company’s success.

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Chery Gegelman's curator insight, November 23, 2013 8:52 AM

"...Giving people self-confidence is by far the most important thing a leader can do..."

Denise Lombardo's curator insight, November 23, 2013 6:47 PM

Lots of resonance here - in terms of working as a leader with other teachers, and in terms of teaching and providing feedback to students. The notion of postivies plus constructive criticism and honesty aligns with formative assessment principles, too, eg Medals and Missions (Petty).

 

Tony Phillips's curator insight, November 24, 2013 6:12 PM

Leaders can improve their level of engagement theough effective coaching strategies.

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Taking Over from an Incompetent Team Leader

Taking Over from an Incompetent Team Leader | The Second Mile | Scoop.it
Cleaning up someone else's mess is never easy.
John Michel's insight:

Incompetent leaders are not only ineffective at achieving the team’s goals. They think and act in ways that detract from and undermine the team’s performance, working relationships, and well-being.

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Leadership, Leaves, and Why We Should Never Give Up - Kevin A. Thompson

Leadership, Leaves, and Why We Should Never Give Up - Kevin A. Thompson | The Second Mile | Scoop.it
It's tempting to give up in all areas of life--from faith to marriage to politics. Yet let the leaves remind you to never give up.

Via Bobby Dillard
John Michel's insight:

A grear read for those wanting to be in "The Third Group." 

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The Leader is the Chief Energy Officer - Business Insider

The Leader is the Chief Energy Officer - Business Insider | The Second Mile | Scoop.it
The Leader is the Chief Energy Officer
Business Insider
The offsetting news is that the regular expression of positive energy can transform a workplace in a remarkably short time.
John Michel's insight:

The best leaders used their own positive energy to bolster their employees' faith in their own abilities and to fuel their optimism and perseverance in the face of stresses and setbacks. That belief from a leader is intoxicating.



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Finding Strength In Humility | CEO.com

Finding Strength In Humility | CEO.com | The Second Mile | Scoop.it
Finding Strength In Humility http://t.co/sBCJo424YW
John Michel's insight:

But genuine humility is a reflection of neither weakness nor insecurity. Instead, it implies a respectful appreciation of the strengths of others, a lack of personal pretension and a more relaxed sense of confidence that doesn’t require external recognition.

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Coherence – the brilliant future for leaders

Coherence – the brilliant future for leaders | The Second Mile | Scoop.it
There are four levels that drive behaviour in humans.

Via Roger Francis
John Michel's insight:

Achieving physiological coherence is essential to influencing your behaviour, but that comes through mastery of your emotional state, what you are feeling and thinking.

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Appreciation more important than pay, employees say - Boston Globe

Appreciation more important than pay, employees say - Boston Globe | The Second Mile | Scoop.it
Appreciation more important than pay, employees say
Boston Globe
The reason is simple, explains Shawn Achor, the author of “Before Happiness” and a nationally recognized positive psychology researcher: Career fulfillment is not about money.
John Michel's insight:

I wonder how much better our workplaces (and world) would be if more leaders understood productivity rises by 30 percent when a team is given one piece of praise each day.

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Creative Risks: The fine art of risk taking

Creative Risks: The fine art of risk taking | The Second Mile | Scoop.it
Risks are a part of life.This creative article uses fine art to discuss risk taking in creativity, using examples from the masters Picasso and Matisse (Creative Risks: The fine #art of risk taking http://t.co/UARM0U7J8N...
John Michel's insight:

Here’s 5 things that can happen when people are not true to themselves…

1. People risk exhaustion & insomnia
2. People risk personal stress & unhappiness
3. People risk being consumed by unrelenting fear
4. People risk experiencing rejection & low self confidence
5. People risk life becoming a tiresome struggle

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Finding Strength in Humility - New York Times

Finding Strength in Humility - New York Times | The Second Mile | Scoop.it
Finding Strength in Humility
New York Times
Humility doesn't get much respect in the corporate world.
John Michel's insight:

In a complex world that so plainly and painfully defies easy answers, humility is also an antidote to overconfidence. It gives leaders permission to accept and acknowledge their limitations, to learn from them and continue to grow and evolve.

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Don’t Get Defensive: Communication Tips for the Vigilant

Don’t Get Defensive: Communication Tips for the Vigilant | The Second Mile | Scoop.it
If the other person isn't attacking you, why are you fighting them?

Via Roger Francis
John Michel's insight:

If you’re struggling with what that non-defensive, non-retaliatory, solution-oriented statement might be, focus on being a “plusser.” A plusser is someone who listens to what the other person says and then builds on it.

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Act Like a Leader Before You Are One

Act Like a Leader Before You Are One | The Second Mile | Scoop.it
How to carve the path to the role you want. (Act like a leader before you land the corner office http://t.co/UnuDQgHYNS #leadership #growth)
John Michel's insight:

If you want to become a leader, don’t wait for the fancy title or the corner office. You can begin to act, think, and communicate like a leader long before that promotion. Even if you’re still several levels down and someone else is calling all the shots, there are numerous ways to demonstrate your potential and carve your path to the role you want.

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What Gets in the Way of Gratitude?

What Gets in the Way of Gratitude? | The Second Mile | Scoop.it
What must we overcome as a culture or as individuals for gratitude to flourish? The key, argues Robert Emmons, is to see all of life as a gift.

Via Jim Manske
John Michel's insight:

Entitlement is at the core of narcissism. This attitude says, “Life owes me something” or “People owe me something” or “I deserve this.” In all its manifestations, a preoccupation with the self can cause us to forget our benefits and our benefactors or to feel that we are owed things from others and therefore have no reason to feel thankful.

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Born to Matter - General Leadership

Born to Matter - General Leadership | The Second Mile | Scoop.it
You were born to matter, so make a positive difference in your surroundings. You never know, the ripple effect of your actions could last for generations!
John Michel's insight:

Mattering is your birthright. Just as mattering is a choice. We can give ourselves that option every day. It doesn’t matter how you do it- it only matters that you do it. You can say it, write it, tweet it, or live it. Choose to matter by doing something to make a positive difference in your surroundings.

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Don Cloud's curator insight, November 13, 2013 9:49 PM

We are all born to matter -- as measured in the impact we have on the lives of others.

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Discovering Your Purpose

Discovering Your Purpose | The Second Mile | Scoop.it
NEW: Discovering Your Purpose http://t.co/sBmYxQ2M65 #LeadWithGiants #leadership

Via Mike Klintworth
John Michel's insight:

Great words to help you discover what matters most in life. 

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Mike Klintworth's curator insight, November 19, 2013 11:45 AM

If you are interested in discovering your purpose, these three exercises will help.

Dan Forbes's comment, November 19, 2013 4:52 PM
Thanks for sharing my post today. I appreciate it.
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The Power of Trust in Business

The Power of Trust in Business | The Second Mile | Scoop.it
Sooner or later every executive realizes that 99 percen…
John Michel's insight:

Trust is the most powerful form of capital there is, and nothing makes a business run more smoothly. In addition, trust is not a scarce resource...we can all have more of it than we need. However, while trust is not a scarce resource, it is a fragile asset. Once squandered it may be impossible to regain.

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Leaders – Should Employee Happiness be on Your Agenda?

Leaders – Should Employee Happiness be on Your Agenda? | The Second Mile | Scoop.it
In April last year, the United Nations held its first conference on happiness and wellbeing in New York City. The conference introduced the concept of

Via Kevin Watson
John Michel's insight:

The truth is, people choose to be happy or not.  Self-aware people understand that external “things” may help you get in touch with happy feelings, but rarely do they last.  In fact really happy people understand that due to the temporary nature of anything in the world, happiness is an internal state largely consisting of acceptance, interpretation and choice.

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Relationships are Everything

Relationships are Everything | The Second Mile | Scoop.it
In the end we won't be measured by our bank account, sales numbers or wins and losses but by the difference we made in people's lives... and we make a difference through relationships.
John Michel's insight:

Life isn't about money. It's about people, commitment, loyalty and relationships. I didn't always know this but I know it now. In the end we won't be measured by our bank account, sales numbers or wins and losses but by the difference we made in people's lives... and we make a difference through relationships.

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Kindness Does Not Equate To Weakness In Leadership

Kindness Does Not Equate To Weakness In Leadership | The Second Mile | Scoop.it
We're smack in the middle of World Kindness Week. It's a time to reflect on being kind and, for those of us who lead organizations, a time to think about kindness in leadership. For many critics, kindness in leadership equates to weakness.

Via Gene Shklover, PhD, Tiago
John Michel's insight:

For many critics, kindness in leadership equates to weakness. However, in today’s age of open feedback available on the web both from customers and employees, being a kind leader is essential to success.

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Which Leads to More Success, Reward or Encouragement?

Which Leads to More Success, Reward or Encouragement? | The Second Mile | Scoop.it

We are a society that puts a huge emphasis on rewards, and a school of psychology is based on it. In behavioral psychology, an American invention, there are two ways to stimulate a response from someone, either reward them or punish them. This two-way mechanism works with lower animals - dog and horse trainers, for example, use food treats to reinforce the behavior they want - so it should work with humans, or so the logic goes. If you want a certain behavior out of prisoners, for example, behaviorists advise giving privileges as a reward for obeying the rules and punishment for disobeying them.


Via paulgreen, Create Wise Leader, Bobby Dillard
John Michel's insight:

The duality of encouragement-discouragement has its advantages, although they don't come to mind as easily as earning a reward in terms of money and promotion.

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23 Ways to Improve Your Productivity

23 Ways to Improve Your Productivity | The Second Mile | Scoop.it
“It had long since come to my attention that people of accomplishment rarely sat back and let things happen to them.
John Michel's insight:

Great insights on how to boost your productivity...and your satisfaction. 

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Empathy in Leadership – 10 Reasons Why It Matters - TanveerNaseer.com

Empathy in Leadership – 10 Reasons Why It Matters - TanveerNaseer.com | The Second Mile | Scoop.it

Last week I had the distinct pleasure of co-hosting the weekly #LeadFromWithin tweetchat with Lolly Daskal. The subject of my chat was “The Role of Empathy in Leadership” and I have to say I was gratified by both the level of participation and depth of contributions/insights which arose during the discussion (click here to download a PDF copy of the chat transcript).

 

Although I’ve written previously about the importance of empathy in leadership, I want to use last week’s talk as an opportunity to delve into this issue more, sharing some of the points I provided during the talk, as well as some of the insights proffered by the various participants. Here are the ten questions I asked participants as we discussed the role empathy plays in leadership.


Via Bill Palladino - MLUI, Don Cloud, Melissa Hartley, Bobby Dillard, David Hain
John Michel's insight:

Let’s be honest, when it comes to the keys for successful leadership, empathy is rarely included in such a list. However, instilling a sense of empathy in how you lead those under your care offers a number of advantages:

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Bill Palladino - MLUI's curator insight, November 5, 2013 12:56 PM

Are you an empathic leader?  Or do you lead at the edges of your organization's input?

David Hain's curator insight, November 16, 2013 4:04 AM

Great sense in the transcript from 2 of my SoMe #leadership heroes @tanveerNaseer and @LollyDaskal!

Melanie Greenberg's curator insight, November 20, 2013 12:50 AM

Lovely article - we are born with three basic emotional needs - safety/trust, guidance/protection, and the need to be understood and accepted. Empathy creates loyal followers.

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Five ways to tell if humility is real or fake - Fox News

Five ways to tell if humility is real or fake - Fox News | The Second Mile | Scoop.it
Five ways to tell if humility is real or fake
Fox News
You know the type. In meetings with the boss, your co-worker is deferential and winsome, but back in the office he's full of bluster and condescension for all around him.
John Michel's insight:

The same person who is quick to claim credit for a project done well is often first to blame others whenever there is a problem. When the results aren’t good, Jim Collins writes, a humble leader “looks in the mirror, not out the window.”  

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Make Hope a Habit - General Leadership

Make Hope a Habit - General Leadership | The Second Mile | Scoop.it
Optimism is the faith that leads to achievement.  Nothing can be done without hope and confidence!

Helen Keller
 
A famous 50-year-long study of nuns produced a remarkable finding.
John Michel's insight:

It’s been said that hope is the first of our “emergency” virtues. Specifically, hope is a virtue that keeps us going through difficulties. It is a life raft we cling to when all seems lost.


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John Michel's curator insight, November 15, 2013 6:16 AM

It’s been said that hope is the first of our “emergency” virtues. Specifically, hope is a virtue that keeps us going through difficulties. It is a life raft we cling to when all seems lost.


AlGonzalezinfo's curator insight, November 15, 2013 10:09 AM

Thanks for a great article John Michel on an incredibly relevant and often overlooked area, HOPE.  

 

Here is one of my favorite sections of the post on what HOPE is:

 

Of course, this does not imply hope is a denial of reality. Nor is it an elixir to cure all of our ills. We can, after all, hope for a job, for success for our family, for recovery from illness, for a better, safer world. But hope certainly comes with no guarantees.


Rather, hope is, in the words of author and activist Joan Chittister,


“…a series of small actions that transforms darkness into light. It is putting one foot in front of the other when we can find no reason to do so at all.”


Hope then, is what we have when we have no sure answers but still expect a better end.


It is hope which allows us to overcome hurdles we could not otherwise endure and, in doing so, moves us into a space where healing and growth can begin to occur.


Andrew Man's curator insight, November 16, 2013 5:03 AM

Hope is what keeps our flame burning

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'On the Definition of Hope': a student poem - Washington Post (blog)

'On the Definition of Hope': a student poem - Washington Post (blog) | The Second Mile | Scoop.it
Washington Post (blog)
'On the Definition of Hope': a student poem
Washington Post (blog)
HOPE. / A word with so many sounds, so many souls, it doesn't get by on just one syllable. / It's the words of a man, a King, with a dream.
John Michel's insight:

HOPE. A noun in action,

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Five Ways to Turn Adversaries into Allies

Five Ways to Turn Adversaries into Allies | The Second Mile | Scoop.it
Forget about strolling through life and ending with extraordinary impact. Leadership is never an accident. Influence is intentional and earned. Leaders intentionally have point B in mind. Bob Burg’...

Via Mike Klintworth
John Michel's insight:

The key to empathy is communicating that you understand how they feel. If you don’t understand how they feel, communicate that you understand they are feeling something.

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David Hain's curator insight, November 13, 2013 3:56 PM

You catch more flies with honey than with vinegar, as my gran said...

MyKLogica's curator insight, November 14, 2013 1:04 PM

#Leadership #Liderazgo

100% de acuerdo con lo que se expone en el artículo, desde la introducción, el liderazgo no es un "accidente", es reflejo de un esfuerzo y desarrollo continuado en el tiempo, hasta los 5 puntos para convertir adversarios en aliados:

 

- Gestiona tus emociones

- Tu eres tu y tus creencias y los demás tienen las suyas

- Todos tenemos ego, "yo" también

- Crea entornos adecuados para la conciliación (este quizás lo describiría de forma diferente, sonreir cuando uno está ¿sorprendido? hace poner una mueca, al menos desde mi perspectiva, pondría:

1º foco en la solución

2º controla la subida de "adrenalina"

3º + foco en la solución

4º practica el beneficio de la duda y pregunta

5º + foco en la solución

6º mantén el diálogo abierto hasta que llegues a la solución

- Tacto y consideración y empatía

 

Graeme Reid's curator insight, November 22, 2013 10:09 PM

Some key points to increase your influence - it all starts with self awareness.