At the inaugural meeting of a change transformation effort under way at a hospital in San Jose, California, nurse Michelle delaCalle faced a room full of people who were discouraged by the organization’s earlier attempts at change.
Determine what your Not To-Do's by reflecting on the constructive criticisms you have heard throughout your life. Whether it was mentioned to you by a peer you trust, or something you know you could improve on....
One significant danger associated with the military’s embrace of adaptive leadership is the risk of utilizing adaptive leadership in instances where technical leadership is the more effective approach.
You may have had someone in your past that believed in you for no apparent reason. He or she believed you could lead – and they were right. What did they base their faith upon? It may have just been a hunch. Don’t overlook your gut.
Take heart, and remember that the biggest breakthroughs often come after a long period of being stuck. Which is why feeling stuck for a while is necessary. Embrace this. When things seem to be at their worst is the ideal time for you to be at your best.
Believe in yourself and your ability to succeed. Believe in your intuition, especially when you have to choose between two good paths. Believe that the answers are out there waiting. Believe that life will surprise you again and again. Believe that the journey is the destination. Believe that it’s all worth your while. Believe that you are confident enough to see it through.
More than we’d probably like to admit so many of our days are spent in a state of self-delusion, an internal monologue of justifying our actions, both good and bad. When we do something wrong, our evolutionary instincts kick in and we do anything we can to not acknowledge the obvious: sometimes, it’s all our fault.
Over time, this becomes our routine, our default reaction, and we fail to stop and reflect on what we’re doing. To make it even more difficult, many of us don’t have the luxury of someone being accountable for us (who does?), helping us recognize our mistakes and their repercussions.
Great results are outcomes of great practice and preparation. Shareholder returns, a great customer experience, and the candidate experience are all outcomes. If you want better outcomes, focus on the internal strategies that drive results, people and performance. You’ve heard leaders say “People are our most important asset.” So why do businesses spend billions of dollars each year advertising to drive shareholder returns, customer experiences? It’s because most will focus on the results and not the internal strategies that create them.
In your relationships and interactions with others, nothing you can give is more appreciated than your sincere, focused attention – your full presence. Being with someone, listening without a clock and without anticipation of the next event is the ultimate compliment. It is indeed the most valued gesture you can make to another human being.
Entrepreneurs are constantly faced with new challenges, and while you may naturally lean toward one style, it’s important to stretch your capabilities. You may need to adapt your leadership or management style to better deal with unexpected situations.
Accomplished leaders dispel the myth of preparation as being the greatest strategy for success. Top leaders know that no amount of thinking in advance can prepare them for the chaos of business or the infinite opportunities of today's deal.
There are two ways to think about kindness. You can think about it as a fixed trait: either you have it or you don’t. Or you could think of kindness as a muscle. In some people, that muscle is naturally stronger than in others, but it can grow stronger in everyone with exercise.
Givers are the kinds of people who will go out of their way to help others with no strings attached. This is in comparison to matchers--those who believe in an eye for an eye--and takers--people who are always trying to get as much as they can out of others.
When culture breaks down it's always because of one of these four reasons--unclear goals, no clear rules (or some don't have to play by the rules while others do), no clear feedback mechanisms, or people are getting forced to do things they really don't want to do.
Optimism will help you most the next time you receive bad news, or when things do not go your way. Focus on being more realistically optimistic by looking at a situation as it is, and not looking at how you want it to be.
Research has shown that some stress is good for us. Too much stress, however, can have serious psychological and physiological repercussions.
John Michel's insight:
Since we can’t necessarily avoid most stress - especially in our work environments - it’s to our benefit to learn how to deal with it, and learn from the examples of those who are already successful. According to surveys and other research, successful people have some strategies in common when it comes to managing stress.
The word “together” is a powerful social cue to the brain. In and of itself, it seems to serve as a kind of relatedness reward, signaling that you belong, that you are connected, and that there are people you can trust working with you toward the same goal.
Simply put, happy people don’t blame others or defer their authority. They take complete responsibility for their actions and outcomes, or their lack thereof. They know it’s up to them, and only them, to assess and manage their circumstances.
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