How to Build Leadership Trust | The Second Mile | Scoop.it

What do employees really want from company leaders? The answer may surprise you — and, more important, may prompt you to change some of your practices.


“I don’t think the people who work for you want you to be an optimist anymore,” says GE CEO Jeff Immelt. “They want you to be realistic. They don’t want hollow promises, they want action: What’s your plan, and how are you going to solve problems?”


The hallmarks of what Immelt calls “positive leadership” are authenticity, transparent communication, a focus on the future, and the ability to solve problems and take action.


Via Vicki Kossoff @ The Learning Factor