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Social Media Marketing Strategy Trends for 2014

Social Media Marketing Strategy Trends for 2014 | The POS Maven Says... | Scoop.it
Social Media Marketing Strategy Trends for 2014:The year 2013 is drawing to a close and it is time to ponder over what social media marketing strategy (social media marketing strategy restaurant http://t.co/ZSdgTESNDg)...
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Future POS Wins RSPA Award | News | Vertical Systems Reseller (VSR)

Future POS Wins RSPA Award | News | Vertical Systems Reseller (VSR) | The POS Maven Says... | Scoop.it
Future POS Inc., developers of Future POS software, was recently awarded “Gold” in the Software Category by the Retail Solution Providers Association (RSPA).
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Tips Don't Add Up for Most Waiters and Waitresses - Wall Street Journal

Tips Don't Add Up for Most Waiters and Waitresses - Wall Street Journal | The POS Maven Says... | Scoop.it
Wall Street Journal Tips Don't Add Up for Most Waiters and Waitresses Wall Street Journal "No one is making $2.13 an hour," Scott DeFife, executive vice president of policy and government affairs for the National Restaurant Association, a trade...
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Restaurant Remodeling: When is the Right Time? - Litchfield Builders

Restaurant Remodeling: When is the Right Time? - Litchfield Builders | The POS Maven Says... | Scoop.it
Restaurant remodeling can help revitalize your businesses brand, increase patronage capabilities, and increase energy efficiency. (RT @LitchfieldBldrs: Stay on top of trends by #renovating your restaurant!
POS Maven's insight:

Ha ha, that's a tough one....IS there a right time??

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Why You Must Celebrate Small Successes

Constantly asking Are we there yet? means you're missing all the sights along the way.

Via Anita
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Anita's curator insight, August 4, 2014 12:22 PM

Small steps and small wins make success and happiness so much better.

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The Worst Restaurant Social Media Disasters

The Worst Restaurant Social Media Disasters | The POS Maven Says... | Scoop.it
When a disaster hits, these companies need to do some damage control, and some handle it better than others....

Via Bob Frazier
POS Maven's insight:

Yuck!

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Bob Frazier's curator insight, August 4, 2014 10:03 AM

The good thing about the Internet is how fast news can spread, unfortunatly this can also be very bad if your restaurant is on the wrong end of this news! Make sure your staff understands your social media policies before you have your own disaster. For a weekly recap of Social Media and Mobile Marketing news, ideas, updates and articles, subscribe to the "Restaurant Newsletter" delivered free via email at  http://pos-advicenewsletter.com/

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7 Starting Points for Small Business Social Media Success - Breezy Hill Marketing

7 Starting Points for Small Business Social Media Success - Breezy Hill Marketing | The POS Maven Says... | Scoop.it
Is your social media program stalled? Not even sure where to start? Here are a few tips to concentrate your focus, and help you get your small business social media presence up to speed fast.
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Restaurant Marketing: What Does An Empty Chair Really Cost?

Restaurant Marketing: What Does An Empty Chair Really Cost? | The POS Maven Says... | Scoop.it
I've always talked about the costliest item in a restaurant being an empty chair. Now we take a little peek into what it actually costs you.

Via Bob Frazier
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Bob Frazier's curator insight, July 29, 2014 9:32 AM

Cost of an empty chair and marketing return on investment, numbers every restaurateur needs to know and understand! For a weekly recap of Mobile Marketing news, ideas, updates and articles, subscribe to the "Restaurant Newsletter" delivered free via email. Subscribe now at http://pos-advicenewsletter.com/ and stay informed! 

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Competition bubbling up in grilled cheese space | Food Trends content from Restaurant Hospitality

Competition bubbling up in grilled cheese space | Food Trends content from Restaurant Hospitality | The POS Maven Says... | Scoop.it
If the trend continues, these five grilled cheese concepts will soon be competing for space on a crowded block.
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12 Content Marketing Metrics & Reports For Long-Term Success

12 Content Marketing Metrics & Reports For Long-Term Success | The POS Maven Says... | Scoop.it
There are many tools out there that allow you to track a variety of metrics, but that doesn’t mean all of that data is useful. A number of them are vanity metrics–metrics that sit there …

Via Thomas Faltin
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Opening: Le Pain Quotidien, Do-Rite Donuts, Promontory - Crain's Chicago Business (blog)

Opening: Le Pain Quotidien, Do-Rite Donuts, Promontory - Crain's Chicago Business (blog) | The POS Maven Says... | Scoop.it
Opening: Le Pain Quotidien, Do-Rite Donuts, Promontory Crain's Chicago Business (blog) Opening this week: Tomorrow, the Gold Coast outpost of Le Pain Quotidien, the Belgian bakery and restaurant that already has two new locations in Chicago this...
POS Maven's insight:

Hope they heard about FuturePOS and The POS Maven...!

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MIT Unveils Its Top Fifty Smartest Companies in 2014; Genome Mapping ... - Venture Capital Post

MIT Unveils Its Top Fifty Smartest Companies in 2014; Genome Mapping ... - Venture Capital Post | The POS Maven Says... | Scoop.it
Venture Capital Post
MIT Unveils Its Top Fifty Smartest Companies in 2014; Genome Mapping ...
Venture Capital Post
Salesforce.com - This company is best known for its customer relationship management (CRM) software product.

Via Thomas Faltin
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The Secret of JetBlue's Social Media Success? Stay at Home Moms, Cat Memes ... - Yahoo Travel

The Secret of JetBlue's Social Media Success? Stay at Home Moms, Cat Memes ... - Yahoo Travel | The POS Maven Says... | Scoop.it
The Secret of JetBlue's Social Media Success? Stay at Home Moms, Cat Memes ...
Yahoo Travel
It's 6 a.m. on the East Coast, and the check-in kiosks have stopped working at John F. Kennedy International Airport in New York City, causing massive lines.
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Dirty utensils, tables lead gripes in Consumer Reports Survey

Dirty utensils, tables lead gripes in Consumer Reports Survey | The POS Maven Says... | Scoop.it

 What bugs restaurant customers most? Such operational slip-ups as dirty tables, soiled utensils and unkempt restrooms were among the top gripes cited in a recent survey by the Consumer Reports National Research Center. Here are the Top 5 gripes and the percentage of those polled who noted them.


Via Bob Frazier
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Bob Frazier's curator insight, August 17, 2014 9:55 AM

Take care of customer complaints before they become a huge Social Media problem! The good thing about Social Media is that it is almost instant, the bad thing about Social Media is that it is almost instant!  2014 Restaurant Marketing is Mobile and that means it is almost instant, good or bad. A bad review will cost you tons, take care of customer complaints before they leave. Subscribe to the free Restaurant Newsletter for a weekly recap of Info, Articles, News, Updates and Ideas at http://pos-advicenewsletter.com/!

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Cross-Platform Mobile POS App Runs on iOS and Android Operating Systems | News | Hospitality Magazine (HT)

Cross-Platform Mobile POS App Runs on iOS and Android Operating Systems | News | Hospitality Magazine (HT) | The POS Maven Says... | Scoop.it
Future POS has developed a new mobile point of sale app avoids obsolescence with multi-operating system functionality.
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The Ultimate Customer Success Resource Guide for your Business

The Ultimate Customer Success Resource Guide for your Business | The POS Maven Says... | Scoop.it
This customer success resource guide provides best practices for developing your customer success strategy, building your team, and optimizing your results.

Via TechinBiz
POS Maven's insight:

Customer engagement best practices!

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From The Fear Of 'The Plan' To The Glory Of Breaking A Company Sales Record

From The Fear Of 'The Plan' To The Glory Of Breaking A Company Sales Record | The POS Maven Says... | Scoop.it
No sales rep dreams of the day they go on
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Key Learning Skills That Lead to 21st Century Success (Free Downloadable Poster )

Key Learning Skills That Lead to 21st Century Success (Free Downloadable Poster ) | The POS Maven Says... | Scoop.it

Via Tom D'Amico (@TDOttawa)
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THE READING SCHOOL™'s curator insight, August 5, 2014 8:33 AM

Love visuals like this!

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P.F. Chang's warns of data breach

If you swiped your card at a P.F. Chang's restaurant, then somebody might have swiped your info. http://wj.la/1qULBoU.
POS Maven's insight:

Wow, still having an impact...!

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No C Players in Leadership Positions, Please

No C Players in Leadership Positions, Please | The POS Maven Says... | Scoop.it
Great CEOs will critically assess their managers to detect those not performing at the highest level.

Via Thomas Faltin
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Online check-in, keyless entry at Hilton

Online check-in, keyless entry at Hilton | The POS Maven Says... | Scoop.it

In a first for the hospitality industry, Hilton Worldwide has announced its guests will have unprecedented choice and control over their entire hotel stay with the ability to check-in and choose their exact room from digital floor plans, as well as...


Via Bradley Woods
POS Maven's insight:

Nice...or Scary???

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Phuong Nguyen's curator insight, September 16, 2014 2:42 AM

In my point of view, online check-in, keyless entry at Hilton is a very brilliant idea. It shows the creativity and innovation of Hilton in creating guest's experiences. In the near future, guests will check in and check out using their personal technology device without contacting the Front Office. Moverover, guests will be able to choose their exact room from digital floor plans, as well as customise their stay by purchasing upgrades and making special requests for items to be delivered to their room, on their mobile devices, tablets and computers. Digital check-out, currently available at all U.S. hotels, will be rolled out globally by the end of 2016. In 2015, Hilton will introduce technology that enables smartphones to be used as room keys, and all U.S. hotels across four of its brands will have this capability by the end of that year. By the end of 2016, Hilton says the majority of its rooms system-wide will be equipped with this functionality.

 

However, what will happen to the Front Office Department if they don't have to perform check-in and check-out. They can no longer assist guest with their enquiries. How do a hotel deliver exceptional customer service if the guest is in total control of their stay? There will be no communication between hotel staff and guest. Hotel guests will be satisfy at some level if they can perform check-in and check-out, make special requests. On the other hand, who will be there to make them feel welcome. It could work perfectly for business guests because they don't have a lot of enquiries and they tend not to use the hotel's facilities. However for leisure guest, they want to feel welcomed. They want to be assisted and they want quality service.

 

In conclusion, I think that this is a very excellent idea of Hilton. However I strongly believe if you're a five-star hotel, you should deliver exceptional customer service starting with face-to-face communication.

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Richard Branson: 'There's No Shortcut or Magic Recipe to Success'

Richard Branson: 'There's No Shortcut or Magic Recipe to Success' | The POS Maven Says... | Scoop.it
Creating a successful and profitable business takes time.

Via Thomas Faltin
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Effective Online Marketing Principles For Successful Campaigns | Seo Fantastic

Effective Online Marketing Principles For Successful Campaigns | Seo Fantastic | The POS Maven Says... | Scoop.it
Most people and businesses are ordinary people. But even ordinary doesn't mean you cannot create an extraordinary businesses. With a good affiliate marketing

Via Thomas Faltin
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Restaurant Marketing Guide

This Guide Shows Restaurants How To Get More Customers By Using Google Maps. (Restaurant Marketing Guide: This Guide Shows Restaurants How To Get More Customers By Using Google Maps.
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20 Content Ideas to Brand Yourself as an Expert - Huffington Post (blog)

20 Content Ideas to Brand Yourself as an Expert - Huffington Post (blog) | The POS Maven Says... | Scoop.it
20 Content Ideas to Brand Yourself as an Expert
Huffington Post (blog)
Content marketing gives you the ability to let your individual and unique light shine in the business world.

Via Thomas Faltin
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