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What Exceptional Customer Service Means To Millennials

What Exceptional Customer Service Means To Millennials | The Millenial Shopper | Scoop.it
Millennials, or those aged 18-35, are now the largest consumer group in the world and are estimated to have the greatest spending power of any generation to date as of 2017.
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This is how you explain to HR what 'digital' means

This is how you explain to HR what 'digital' means | The Millenial Shopper | Scoop.it
Words often take on more than their original meaning, and 'digital' in business now stands for something much more than technology.
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The new face of mobile payment

The new face of mobile payment | The Millenial Shopper | Scoop.it
An emerging consumer demographic is showing strong support for an emerging trend in transactions.
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5 Surprising Things Millennials Really Want at Work

5 Surprising Things Millennials Really Want at Work | The Millenial Shopper | Scoop.it
95 percent of Millennials want the option to occasionally work outside the office. Are you providing your employees with that option?
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Here’s How Millennials Are Leading an $18 Billion Food Revolution

Here’s How Millennials Are Leading an $18 Billion Food Revolution | The Millenial Shopper | Scoop.it
The Beatles said it best: “You say you want a revolution, well you know, we all want to change the world.” It looks like Generation-Y, now the largest group of people in America, is doing just that, at least in the food industry. According to a panel at Fortune’s Most Powerful Women summit, the top 25 food and drink companies in the U.S. have lost a combined $18 billion on the market over the past five years.[related]
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3 Retail Technologies That Cross Over E-commerce

3 Retail Technologies That Cross Over E-commerce | The Millenial Shopper | Scoop.it
The lines blurred between online and offline sales and the numbers have never been better. In fact, new mobile technologies are sending more people into stores looking for deals with the same discounts they would get online without the wait.

Via MAPICWorld
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Retail Is About to Be Reinvented, Driven by Digital Technologies

Retail Is About to Be Reinvented, Driven by Digital Technologies | The Millenial Shopper | Scoop.it
The retail industry is on the verge of reinvention, driven by new digital technologies. The retail store of the future will be the hub of all user data.

Via MAPICWorld
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Let’s stop talking about the Millennial Generation and start talking about the new, global psyche

Let’s stop talking about the Millennial Generation and start talking about the new, global psyche | The Millenial Shopper | Scoop.it
“Let’s stop talking about the Millennial Generation and start talking about the new, global psyche"Over the past four years we’ve been bombarded with Millennial talk.Chances are that your inbox, like mine, has been inundated with analyses, events, and seminars attempting to dissect the complexities of this much-discussed generation. But, truth be told, I suggest we stop using the term Millennial altogether.The label has been jumbled beyond recognition (we’ve heard that Millennials are entitled, distracted, narcissistic) and we are all missing the point: As the co-
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The Future of Work

The Future of Work | The Millenial Shopper | Scoop.it
The latest technological trends and developments as well as the growing prevalence of millennials are impacting the world of work.
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Home Depot’s Visual Search Beta Highlights Technology’s Appeal Beyond Apparel I Mobile Commerce Daily

Home Depot’s Visual Search Beta Highlights Technology’s Appeal Beyond Apparel I Mobile Commerce Daily | The Millenial Shopper | Scoop.it

Home Depot’s iPhone application recently began offering visual search in beta, reflecting how the omnichannel strategy continues to grow and is starting to expand beyond its initial use by apparel retailers into other categories.
 

With an average of 35,000 SKUs in its stores and close to 1 million online, Home Depot wants to make it easier for customers to find what they are looking for. IPhone users with the Home Depot app can tap on the hamburger menu and the camera function to take a picture of a tool or other home item and automatically be delivered results for similar items within the retailer’s inventory.


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The Minds Behind Neiman Marcus’ Digital Merchandising

The Minds Behind Neiman Marcus’ Digital Merchandising | The Millenial Shopper | Scoop.it
How an iconic retailer’s innovation lab vets the popular yet pragmatic customer-facing technology it ultimately deploys to stores.
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4 Ways Millennials and Baby Boomers Make the Dream Team

4 Ways Millennials and Baby Boomers Make the Dream Team | The Millenial Shopper | Scoop.it
They may be from two different generations, but millennials and baby boomers can learn a lot from each other.
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Where in the World Is Gen Y Working?

Where in the World Is Gen Y Working? | The Millenial Shopper | Scoop.it
According to popular belief, all 20-somethings want a high-tech career. But as research conducted by the Great Place to Work Institute points out, sector has very little to do with where millennials dream of making a career.
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Retailers who have found the omnichannel retail holy grail

Retailers who have found the omnichannel retail holy grail | The Millenial Shopper | Scoop.it
Omnichannel is retail's holy grail. We explain why and take a look at three innovative retailers - Topshop, Oasis and Starbucks - who may have found it.
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Why It's Time to Take Millennial Leaders Seriously

Why It's Time to Take Millennial Leaders Seriously | The Millenial Shopper | Scoop.it
Forrge founder Stacey Ferreira, Sols CEO Kegan Schouwenburg, and Lisnr founder Rodney Williams explain at the Inc. Women's Summit why Millennials don't use physical money, are averse to advertisements, and admire Elon Musk.
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The Top 5 Millennial Brands, Cities, and Apps of 2015

The Top 5 Millennial Brands, Cities, and Apps of 2015 | The Millenial Shopper | Scoop.it
Millennials reveal their favorite 2015 websites, employers, athletes, and more.
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Move Over, Millennials, Here Comes Generation Z - New York Times

Move Over, Millennials, Here Comes Generation Z - New York Times | The Millenial Shopper | Scoop.it
The kids who come next are emerging as the next big thing for market researchers, cultural observers and trend forecasters.
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Machine Learning Applications in Fashion Retail

Machine Learning Applications in Fashion Retail | The Millenial Shopper | Scoop.it
This is the first of two articles about recent developments in fashion technology. Part two will focus on implications for consumer privacy.
The next frontier for recommender systems is the retail...

Via Dave Cherry
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What Mobile Shopping Apps Are Most Popular With Millennials?

Mobile commerce continues to grow at a prolific rate and has become a top boardroom topic. Why? The sheer growth opportunity that mobile e-commerce has to offer. In fact, when it comes to customer touch points, mobile traffic is starting to exceed desktop traffic. This year alone, global sales on mobile devices are expected to grow to over $280 billion (from $150B in 2014.)Due to limitations in mobile web, many companies are seizing the opportunity by developing native mobile shopping apps. Companies across all industries are coming out with native shopping apps to create a more social a
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The Simple Truth: Millennials Are Not That Different!

The Simple Truth: Millennials Are Not That Different! | The Millenial Shopper | Scoop.it
For the first time in history, the global workplace will include five generations working side-by-side: Traditionalists, Baby Boomers, Generation X, Millennials, and Generation Z. With such a generationally diverse workforce, companies must adapt to engage all five at once, a seemingly Herculean task.In partnership with SAP, Oxford Economics recently conducted a survey across 27 countries, including more than 5,500 executives and employees in large organizations. Results indicate companies may have an easier time engaging those five generations than it appears. Why? Well, the results conclude
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Storytelling to Millennial Dads

Storytelling to Millennial Dads | The Millenial Shopper | Scoop.it
It’s when I’m running around at 6 in the morning trying to figure out why my iPad is in the fridge that it strikes me: have we made much progress, when it comes to marketing, in the last 50 years?Because although I do as much of the work around the house as my wife (or at least give me 60/40), you won’t find images of Millennial Dads like me in marketing campaigns. No, although it’s 2015 and Millennial Dads are more likely than any other generation to be involved in the everyday life of childcare, companies still focus solely on marketing to Moms.Don’t get me wro
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How Content Curation Can Save Millions to Organizations

How Content Curation Can Save Millions to Organizations | The Millenial Shopper | Scoop.it
That’s the exhilaration that comes with curation. Imagine the web as millions of pages. To make your magazine, you tear out any of those pages you fancy, explain why they matter, and push the button. Bingo! You’ve shared a link to the content and your take on it.

Via Guillaume Decugis
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Lionel Reichardt / le Pharmageek's curator insight, August 4, 2015 12:57 AM

@Jay Cross gives a detailed and clear use case of how collaborative content curation can save millions to large organizations as it saves employee time while involving them in the process.


He also explains his content curation routine that he sees as a mandatory skill to be trained by modern employers.


He makes a great job at connecting two sides of content curation:


- the fact it's saving people's time to look for meaning in information overload themselves,


- the fact it's rewarding for content curators as it helps them build their professional brands. 


A win-win no-brainer for smart organizations. 

Наталия Вяткина's curator insight, August 6, 2015 11:09 AM

@Jay Cross gives a detailed and clear use case of how collaborative content curation can save millions to large organizations as it saves employee time while involving them in the process.

 

He also explains his content curation routine that he sees as a mandatory skill to be trained by modern employers.

 

He makes a great job at connecting two sides of content curation:

 

- the fact it's saving people's time to look for meaning in information overload themselves,

 

- the fact it's rewarding for content curators as it helps them build their professional brands. 

 

A win-win no-brainer for smart organizations. 

Salim Bennouri's curator insight, August 7, 2015 6:56 AM

@Jay Cross gives a detailed and clear use case of how collaborative content curation can save millions to large organizations as it saves employee time while involving them in the process.

 

He also explains his content curation routine that he sees as a mandatory skill to be trained by modern employers.

 

He makes a great job at connecting two sides of content curation:

 

- the fact it's saving people's time to look for meaning in information overload themselves,

 

- the fact it's rewarding for content curators as it helps them build their professional brands. 

 

A win-win no-brainer for smart organizations.