Irani Arráiz leads the impact evaluations of many MIF projects, including projects that are designed to increase the competitiveness of businesses in Latin America. She has a PhD in economics from the University of Maryland and an MBA from IESA in Caracas, Venezuela.
While traveling Europe this year, I met Silvia Hänig who was writing a story for Haufe.de about customer experience. She followed up our initial conversation with the questions below. Instead of shooting back quick answers, I took the time, maybe too much time, to thoughtfully reply as if I were going to share the exchange with everyone. And, that’s what I’m doing here.
As the Great Recession recedes in our rearview mirrors, it is becoming ever more apparent that innovative activities are determining an increasing proportion of the long-term economic growth of cities, metropolitan areas, regions, states, and even nations.
The Obama Administration is optimistic about the promise of driverless vehicles to make transportation safer — except when it comes to trains.
“We are bullish on automated vehicles,” Transportation Secretary Anthony Foxx said earlier this year. Indeed, President Obama in his 2017 budget proposed spending $4 billion in taxpayer funds to subsidize the emergent driverless-car industry.
Microsoft launched its first IoT (internet of things) innovation hub in Asia, aiming to link startups, research institutes, and local partners with the company’s network as it further expands its network in the continent.
In 2011 Avaya had a major likability problem, and the according market performance you would expect. Reeling from the growing pains of a $475 million merger with Nortel, the business communications company faced lingering customer disillusionment and falling profits.
Avaya’s 2011 Net Promoter Score (NPS) was in the 20s (on a scale of -100 to +100), suggesting that it would have a hard time keeping the customers it had, let alone grow on word of mouth.
During last month’s Skift Global Forum, more than 50 speakers took the stage to discuss the trends and innovations defining the future of travel. Much of what was discussed was around the new wave of technology making its way into the everyday lives of consumers: virtual reality, voice-activated search, digital payment apps, beacon technology; undoubtedly hot topics that spark curiosity and fanfare amongst early-adopting travelers and industry insiders eager to keep up.
Remarkable breakthroughs happen at public research universities everyday, but bridging the gap between early innovation and widespread adoption is a challenge that these institutions know all too well. This is especially the case when it comes to education technology and curricular innovation.
There has been some talk in recent weeks that Australia’s much-vaunted “ideas boom” may be over before it’s really begun. But the truth is Australian ideas were booming long before the Turnbull government coined the term – and will continue for a long time to come.
Nearly two-thirds of the U.S. CEOs say that the next three years will be more critical for their industries than the past 50. They see disruption as both a threat and an opportunity, according to KPMG’s CEO Outlook.
With this survey as the backdrop, I recently moderated a (San Francisco) Bay Area Council panel with Proterra CEO Ryan Popple, TriNet CEO and President Burton Goldfield and former BRE Properties CEO Connie Moore to discuss their views on the survey’s key findings.
The wealth management industry is undergoing profound changes. Technology, coupled with advances in financial thinking, can now offer everything, in the words of the subtitle of Paolo Sironi’s FinTech Innovation (Wiley, 2016) , “from robo-advisors to goal based investing and gamification.”
Overall, with the advancements in digital innovations, the metrics have become tangible and the businesses can be outgrown more rapidly and effectively with the evolving trends and behavioural patterns.
I distinctly remember when Business Events Sydney launched its first “Beyond Tourism Benefits” research paper in 2011. It was a big pivot in the meetings industry that suddenly shifted our focus to the legacy impact of business events, beyond the immediate hotel room counts. Rather, the value of conferences should be measured by the new business relationships developed and knowledge shared due to better collaboration between government, academia, convention bureaus, business stakeholders, and conference organizers.
Z-Wave Labs is an exciting competition that gives startups a platform to showcase their inventions and is sponsored by the Z-Wave Alliance. This year, Z-Wave Labs announces their latest winner, Open Mind Innovations, the creator of the Smart Lock System.
You can give customers what they really need by breaking down the barriers between them and your product team.
As an entrepreneur, seeing your product gain traction for the first time is a rush. The early years of ContextMedia were some of the most exciting. During the summer of 2006, as rising juniors in college, we decided to act on a business idea we felt passionately about: bringing technology into the consumer healthcare space to educate and empower patients with better information during their medical visits.
Countless definitions of leadership have come and gone over the years. Many have grown so patently outdated that even their most ardent supporters would struggle to make a convincing case for them. The quasi-military figure, the saviour, the celebrity – all have waxed and waned as the demands of leadership have changed.
Lately I have been doing things a little different in my workshops. Instead of slowing down and showing step-by-step every little thing that I am doing with technology, I am purposefully going fast and showing people the speed of how quickly I can get things done amazingly well with the technology.
In Sapiens, Israeli historian Yuval Noah Harari argues that it was the exploratory mindset that led to European dominance over the world. Other empires, such as the Chinese and the Ottomans, had far greater military and economic power in the 18th century. Yet, it was the Europeans quest for understanding that made the difference.
Each year, Forbes magazine ranks the most innovative companies in the world on their potential for innovation. Tesla Motors was the top-ranked business on this year’s list, released in August.
The entrepreneurial force behind the company is co-founder and CEO Elon Musk who believes innovation—such as the creation of new products, services or processes—is essential for companies that want to profitable and recognized as trailblazers in their industry.
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