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The Information Professional
Librarians and Archivists in a fast-changing digital lanscape
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The Intranet of Everywhere - Solution Brief from Coveo

The Intranet of Everywhere - Solution Brief from Coveo | The Information Professional | Scoop.it
To capture maximum value from enterprise knowledge, organizations must empower teams with tools to swiftly find and engage content and experts relevant to their job and the task at hand. In an age marked by the “Commercialization of IT” and mobile workers, many organizations have found that letting workers utilize tools and applications they prefer promotes collaboration. But how can you adopt such an approach while making sure others can easily (and securely) find and re-purpose that knowledge in the future?
Karen du Toit's insight:

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Verna Allee on Incentivizing Knowledge Sharing

In a mini-interview with Alakh Asthana of eClerx Services, Verna talks about why deliberate incentives for knowledge sharing are not necessary. She explains ...
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Margaret Driscoll, Learning Organization Librarian's curator insight, June 27, 2013 11:59 AM

"... people love to talk about their work - how they solved a problem, something that they ran into, that they had a really great idea and it worked out etc. It's very natural for employees to share their achievements, problems and other areas of interests over informal coffee table discussions."

Karen du Toit's curator insight, June 28, 2013 4:10 AM

People love sharing knowledge!

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Searching Podcasts For Competitive Intelligence

Searching Podcasts For Competitive Intelligence | The Information Professional | Scoop.it

BY IAN SMITH:

"Here is a quick tip for online researchers looking for competitive intelligence data via the spoken word. Since the advent of Web 2.0, individuals has had the opportunity to share information in the form of audio clips which can be posted as podcasts. Podcasts are great outlets to listen to insights from experts in their respective domains. To access podcasts, researchers can use different approaches to find relevant content. Here are three ways that you can try out."


Via Errol A. Adams JD/MLS
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The Key Role of Librarians in Knowledge Management « Legal Current

The Key Role of Librarians in Knowledge Management « Legal Current | The Information Professional | Scoop.it
The Key Role of Librarians in Knowledge Management http://t.co/lXh0JS6t...

 

Gretchen DeSutter: 

"As firms strive for greater efficiency and delivering greater value to clients, knowledge management system can help firms by streamlining search.

Because of their skill set and experience, librarians are uniquely positioned to help firms get the most out of their knowledge management systems. According to the 2011 ALM Law Librarian "Survey, 57 percent are playing a more active role in KM than three years ago."

In the end, it’s all about placing the right information into the user’s hands at the right time and in the right format. Librarians know how to do that better than anyone, and those skills can make the difference in helping their firms realize the full benefits of knowledge management.

Stop by booth #922 at the AALL National Conference and see what’s new in knowledge management."

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The 8th International Conference on Knowledge Management #ICKM12

"4 - 6 September 2012

South Africa

REGISTER TO ATTEND THE CONFERENCE

"Rethinking Knowledge Management: Foresight in the 21st Century"

Call for Papers

Increasingly questions about the future of Knowledge Management arise. The subject field is relatively diffused and scattered into diverging concepts, perspectives and disciplines. This conference will explore trends about the future of Knowledge Management and will provide an international platform for the presentation, discussion and debate of diverse and professional approaches and research on recent and future developments in Knowledge Management. The conference will also provide an opportunity for academics, practitioners and doctoral students to have their work validated and benchmarked within the benevolent academic and professional community. Papers are peer-reviewed before acceptance according to the requirements of the South African Department of Higher Education and Training (DHET). 

The conference will be organized into several tracks covering a wide range of topics."

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Knoco stories: Self-generated silos - it's worse than we thought.

Knoco stories: Self-generated silos - it's worse than we thought. | The Information Professional | Scoop.it
Knowledge Management ideas and models from Nick Milton of Knoco - sometimes provocative, but always grounded in experience.

 

"... social media can fragment into small silos of discussion, and how the wisdom of the crowd can fragment into the self-reinforcement of the clique. I cited the fact that there were over one hundred Knowledge Management discussion groups on Linked-in as an example oif how discussion can fragment into silos.

It's worse than I thought.
According to a recent post by Ian Wooller, there are now,

26 Alumni groups32 Corporate groups20 Conference groups132 Networking groups16 Nonprofit groups196 Professional groups.

All purporting to cover Knowledge Management.

That's a total of 422 groups."

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MURIEL LESELBAUM's curator insight, April 26, 2013 7:22 AM

un exemple des discussions en silo sur Linkedin : le réseau social privatif est un moyen d'éviter cela

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Simon's Scratch Pad: A knowledge management conundrum: how to share secret information?

Simon's Scratch Pad: A knowledge management conundrum: how to share secret information? | The Information Professional | Scoop.it
A knowledge management conundrum: how to share secret information. One KM issue that has sat in the back of my mind for some time is how to share information among employees that is classified as secret.

Via Brad Abbott
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Karen du Toit's comment, October 17, 2011 3:37 AM
Thanks for this!
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Librarians asked to be tech-savvy - The New Indian Express

Librarians asked to be tech-savvy - The New Indian Express | The Information Professional | Scoop.it

By Express News Service 

"In the age of information technology, where data is available at the fingertips of those who seek it, librarians should be tech-savvy.

The focus of the national seminar held by the Kerala Library Association (KLA) here on Friday was on information technology interfaces in libraries and information centres.

Rather than seeing technology as a threat, it must be adopted and adapted into a supporting system for information services, the speakers at the seminar said. Borrowing from Web 2.0, they have to go to Library 2.0; library services are user-centred, collaborative and participatory in nature.

“An integrated application of Web 2.0 facilities such as social networking sites, RSS, weblogs etc, leads to Knowledge Management 2.0 (KM 2.0),” said A Neelameghan, former head of the Documentation Research and Training Centre (DRTC), Bangalore, who was delivering the keynote address on ‘Knowledge Management 2.0 in the Inclusive Knowledge Society Environment’."

Karen du Toit's insight:

New librarians are tech-savvy, part of KM 2.0 

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New Knowledge Sharing for Product Development Teams, by Matt Priest

New Knowledge Sharing for Product Development Teams, by Matt Priest | The Information Professional | Scoop.it

Today, three ring binders and file cabinets still clutter the offices of marketers and market researchers at Fortune 500 companies that are considered leaders in innovation. Most of these companies probably have sophisticated enterprise information systems that contain sales information, financials, product data records, inventory and even employee time‐tracking.


The answer lies with improved information retention, data accuracy and knowledge capture. This requires a three‐part change in most organizations.

Part 1: Process ChangePart 2: Supporting Technology ChangePart 3: Culture Change

 

In a world where information changes every second and flows freely from source to source, innovation data tracking is more necessary than ever. The insights and knowledge gained through this practice are priceless and will become the foundation of innovation success for years to come.

Karen du Toit's insight:

Argument for better information management to enhance innovation in companies!

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Getting the best out of tacit knowledge – Part 2 – Focus on the people | Innerteams

Getting the best out of tacit knowledge – Part 2 – Focus on the people | Innerteams | The Information Professional | Scoop.it

"In our previous blog Getting the best out of tacit knowledge – Part 1 – Understanding what it is, we took a look at the different forms of information and paid particular attention to how tacit knowledge is derived and what its sources are.

 

Now that we have identified tacit knowledge as being information which is drawn from personal experiences, cultures and biases and thereby affecting us personally we need to look at the practical methods of this within the work place."


Via Brad Abbott
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Stimulating Conversation And The Marketing Cafe, by Andrew Armour

Stimulating Conversation And The Marketing Cafe, by Andrew Armour | The Information Professional | Scoop.it
"Marketing Cafes are a great way to liven up traditional conferences and seminars - bringing different questions to the table and encouraging new conversations ...
Yet whilst we have a surplus of texts, emails and data we often overlook what is in real short supply – purposeful, collaborative, open and focused – business conversation."
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Online Information 2011 - The largest event dedicated to the information industry

Information and Collaboration:
Meeting the challenges of a mobile generation

 

5 Conference Tracks

 

Mix and match seminar tracks each day so that you can customise the programme to suit your priorities and interests. Choose from:

 

1. Going mobile: Information and knowledge on the move

Keynote speakers:

Paul Golding, CEO, Wireless Wanders

Steve Wing, Head of Mobile, Guardian News & Media

 

2. Social Media: Exploiting knowledge in networks

Keynote speakers:

Jacob Morgan, Principal and Co-Founder, Chess Media GroupJemima Gibbons, Social Media Strategist, AAB Engage

 

3. Building a framework for the future of the information profession

Keynote speakers:

Phil Bradley, Internet ConsultantDavid Ball, Head of Academic Development Services

 

4. New frontiers in information management

Keynote speakers:

Richard Boulderstone, Director of e-strategy and Information Systems, The British Library

 

5. Search and Information Discovery

Keynote speakers:

Susanne Koch, Editor and Owner, Pandia.com

The Online Information conference 2011 promises a huge range of expertise

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Tuesday chat #kmers The Role of Diversity in Knowledge Management » just://in.site

Tuesday chat #kmers The Role of Diversity in Knowledge Management » just://in.site | The Information Professional | Scoop.it

On Tuesday October 18th at 9am Pacific time I’ll be facilitating a Twitter chat with the hashtag #KMers. Anyone can join in by searching for the hashtag or via TweetChat I’ll be Tweeting as @thotstr. Below is some background info on diversity.

The question will be:

How do we incorporate diversity into Knowledge Management practices? Functionally, what tools can we use and philosophically, what do we need to believe and think in order to include diverse knowledge?

THOUGHTstream’s online process (and this question) was inspired by theories presented in James Surowiecki’s book The Wisdom of Crowds(2004). In it he talks about crowdsourcing and collective intelligence, terms that are becoming more common. Crowdsourcing is what you do to get the wisdom of crowds or collective intelligence of a group. So crowdsourcing is the action and collective intelligence is the outcome or product.Surowiecki uses real life examples to present a case for using collective intelligence (CI), under certain conditions. It is these critical conditions that need to be addressed in Knowledge Management processes.

How do we optimize the affordances of CI while limiting the factors that inhibit positive CI outcomes?

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The Content Economy: Why traditional intranets fail today's knowledge workers

The Content Economy: Why traditional intranets fail today's knowledge workers | The Information Professional | Scoop.it

"Tacit knowledge doesn't allow itself to be captured"

 

"In a knowledge-intensive business environment, it is often very hard or even impossible to anticipate in advance what information is needed. You simply cannot know what information will be relevant before the moment you need it. The information might not exist until the moment you need it, or you are simply unaware of its existence. That’s why more is better (“more is more”) when it comes to information supply in a knowledge-intensive business environment. If there is more to choose from, chances are there will be something for (almost) any need. That’s also why it has become critical for knowledge workers to access to the information abundance on the Internet. We also need to have immediate access to anyone who might possess the knowledge and information we need but which is not captured – often because it is hard to capture or simply does not allow itself to be captured (tacit knowledge) and exchanged."

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