Authors: R. Gomez; IGI global 
Published: 2012


"The goal of this document is to portray the landscape of users and uses of public access to computers and the Internet in developing countries around the world. In 2007-2010, the Technology & Social Change Group at the University of Washington conducted a ground-breaking study in 25 countries, the Landscape Study, to better understand who uses information and communication technologies (ICT) in public access venues and how. Each country conducted a discrete section of the study and shared a report. All the data was then collated and analyzed. This book attempts to put all the pieces together in order to make comparisons and cross-references for further research."


Full text:

http://faculty.washington.edu/rgomez/publications/2012%20full%20book,%20libraries,%20telecenters%20and%20cybercafes.pdf