Alison Cullingford, Special Collections Librarian at the University of Bradford:
"Special Collections managers increasingly report to senior managers who come from very different professional backgrounds.
Witness archives in local authorities reporting to social services or super-converged university services which combine library, IT, careers etc.
Though this can have advantages e.g. bringing together services with a customer or teaching focus, it does mean there is no common base of understanding as there would be with fellow librarians or archivists. Senior managers are at risk of seeing Special Collections as dusty backwaters and not realising how much management, innovation, customer care etc is involved.
Often Special Collections and archives services are among the most engaged with communities, the most creative and the most dynamic parts of their organisations."